Transcript Our Key Operations

The Sultanate Of Oman
A country rich in history and heritage
Blessed with a magnificent topography that is unique
and untouched
Steeped in history, culture and traditions, Oman
continues to make magnificent strides in all spheres of
development with progressive government initiatives
Modern Oman is a land of thriving opportunities for
new business partnerships
Oman - a leisure destination and a major
business hub for global enterprises
About Oman
Oman lies on the Tropic of Cancer in the extreme
southeast corner of the Arabian Peninsula, covering an
area of major strategic importance.
Oman today is a vibrant growing economy functioning as
a modern state on par with the best of the developed
world but remains at heart a traditional country with
pride in its history, culture and heritage.
Oman a part of GCC (Gulf Cooperation Council), borders
the United Arab Emirates on the northwest, Saudi Arabia
on the west, and Yemen on the southwest
About Oman
Under the visionary leadership of His Majesty, Sultan
Qaboos bin Said, the country has witnessed sustainable
development and economic growth in all spheres of industry
and commerce
Area: Second largest landmass among GCC states. The
Sultanate of Oman, with an area of 309,500 square kms,
encompasses diverse range of topography, including
mountains ranges, arid deserts and fertile plains
About Oman
Four Governorates
Muscat, Musandam, Dhofar, Al Buraimi
Major Cities/Towns
Muscat - Capital of Oman Sohar, Salalah, Sur, Nizwa
Population: Total 2.9 mn (The Report: Oman 2012)
70% Nationals and 30% Expats (Approx.)
Language: Arabic, English
Religion: Islam: Ibadhi 75%, Sunni & Shia, but a liberal
state with freedom of practicing ones faith
Economic Indicators
GDP - per capita (PPP): $28,500 (2012 est.)
OMAN GDP REAL GROWTH:
Economic Indicators
5.5%
5.4%
5.4%
5.3%
Oman GDP Real
Growth Rate %
5.2%
5.1%
5.0%
5%
5%
4.9%
*Estimate
4.8%
2010
2011
2012
Improved investment climate and domestic demand together
with sound economic policies has ensured consistent growth
Source:
CIA Factbook
Economic Indicators
Currency: Rial Omani, pegged to the dollar
Major Industries: Oil, Natural Gas, Agriculture, Fishing,
Tourism
Major Trading Partners: Japan, UAE, South Korea,
China, EU, Thailand
Ports: 6 ports
A young population – 50% below the age of twenty.
Focus on Education, IT, Research, Tourism, Construction
and Infrastructure
Expanding markets for luxury and branded goods
Stable and steady growth in infrastructure and
government spending
Growing economic prosperity
Growth
Oman is one of the major business hubs in the GCC
Strategically located, Oman controls most of the ancient
and modern maritime trade routes in the world
The travel and tourism industry has been a key pillar of
the economy and is to expand at a significantly higher
rate in this decade.
Diversification of economy is a key factor that will drive
all industries to excel
Oman is ranked 47 out of 185 economies in ‘Ease of Doing
Business’ - World Bank 2013 ((http://www.doingbusiness.org)
A land of myriad opportunities
Khimji Ramdas – Since 1870
• Leading business conglomerate in Oman
• Diversified group, with interests in trading,
distribution, retailing, training, restaurants and
manufacturing.
• An annual turnover of more than $ 1 bn
• SAP integrated business processes
• India Operations with Procter and Gamble (P&G )
• Committed to customer service and excellence
• Offers world’s leading brands in products & services
• World class distribution and supply chain
• Employs more than 5000 employees spread across
Oman, UAE and India.
Set new benchmarks in quality leadership
Vision
“To uphold the legacy of our proud past and strive to
realise the full potential and promise of this
millennium.”
Mission
“To sustain our leadership position nurtured over a
period of a century requires more than just
entrepreneurship. It takes superior product skills,
dedication to excellence and quality in everything we
do and a corporate environment marked by teamwork,
accountability and constant innovation.”
Then & Now
Over a century ago, Ramdas Thackersey set sail from the
coastal town of Mandvi in Kutch, on India’s western coast
His son Khimji Ramdas followed him. His sons, Gokaldas
Khimji and Mathradas Khimji established the company
The Current Directors:
Kanaksi Gokaldas Khimji
Anil Mathradas Khimji
Ajay Mathradas Khimji
Pankaj Kanaksi Khimji
Nailesh Kanaksi Khimji
Hritik Ajay Khimji
Mihir Ajay Khimji
Charanjiv Taneja
Over decades KR has built an enviable
reputation for trust, reliability, quality,
commitment and a win-win approach
Robust Governance Structure & Processes
37 divisions under 4 business groups in Oman with
international operations in UAE and India - headed
by Group CEOs
Group CEOs report to Directors, entailing a high
degree of top level participative management
Centralised head office functions facilitate effective
Finance, HR, IT, Audit, Corporate and Marketing
Communication efforts across all KR Groups
Strategic mix of control and delegation
ensures high business efficiency;
Commitment to quality and
customer satisfaction
Beacon of strengths
143 Years of Corporate Excellence in Oman
Firmly entrenched in the farthest corners of the country
Unique insights into Oman and its market demographics and
psychographics
Deep understanding of the customer psyche
Offers leading global brands with emphasis on promoting a
wide range of Omani products
Extensive market coverage with intensive customer
engagements
More than 400 global brands trust KR
Committed to progress
Manufacturing facilities for Paints in Muscat, Printing and Packaging (Roto Packing) factory in UAE, and
Steel Office Furniture in Sohar (JV with Godrej)
Supporting government initiatives to encourage and accelerate private sector growth
Initiating programmes that add value to government plans for empowering Omanis
Educational improvements and Omanisation of work force through periodic orientation & training
People Power Company – We believe only a happy employee can keep customers happy
We enrich the lives of our customers and employees and contribute to the
infrastructural and industrial progress of Oman
Why Khimji Ramdas?
• Unbeatable network with more than 3500
distributor points
• Unmatched warehousing facilities spread over
100,000 m2
•Unequalled customer interface through 100 plus retail
outlets spread across Oman.
• Unrivalled workforce of more than 5000 employees
across Oman, UAE and India, with profound
marketing insights honed over decades
• More than anything, it’s the unparalleled TRUST that
more than 400 global brands place in us, which
makes us one of the largest business
conglomerates in Oman.
Why Khimji Ramdas?
Our network of 100+ showrooms & outlets across Oman
- 60 Consumer Products Retail outlets (Khimji’s Mart, Al Asalah
Mart, Oman Oil quick shops, ROP Welfare Market) across Oman
- 31 Pizza Hut International chain of restaurants with
world famous brands including Cafe Vergnano 1882,
Café Italiano and The Bollywood and The Indus
- 6 Luxury & Lifestyle outlets
- 12 Bait Al Ahlam premium showrooms displaying a range
of Home Products & Building essentials
- 1 State-of-the-art exclusive watches showroom
A vast pool of trained professionals with excellent
networking contacts with the government institutions and large
corporate
When you partner with Khimji Ramdas, you automatically leverage the advantages
of its presence and leadership in Oman.
Khimji Ramdas Group was recognized at the 1st Oman Customer
Service Excellence Awards 2012
• KR’s customer-centric philosophy promotes best practices and innovations in customer care.
• Customer Care Toll-free helpline is managed by highly trained officers.
• Award winning KR Blog (Bright Sparks) - The first corporate blog in Oman - Over 400 views per day Serves as a customers hub for complaints, grievances, appreciation and queries.
• The Facebook page gives real time information about products, services, and promotions.
Corporate Social Responsibility
Khimji Ramdas takes its role as a corporate citizen
seriously and is actively involved in training and
development of National talent for greater
responsibility. It supports several charities and civil
organizations in the Sultanate of Oman involved with
• Children and people with Special needs
• Education & Sports
• Health and Welfare
• SME Entrepreneurship
• Environment
• Blood Donation Camps
• Training on Defensive Driving
We care - for our employees,
our customers and our society
Our Key Operations
To focus on growth effectively, the KR businesses have been segmented into 4 core groups:
Infrastructure Group
Consumer Products Group
Projects & Logistics Group
Lifestyle Group
• Office Furniture and
Storage Solutions
• Home Furniture
• Air Conditioning and
Refrigeration
• Appliances and Kitchens
• Building Materials
• Electrical Products
• Industrial Machinery & Tools
• Construction
• Engineering Services
• Paints
• Construction Services
• Procter and Gamble
• Philip Morris
• Commodities
• Pharmaceuticals
- Khimji Pharmacy
- Kaya Skin Clinic
• Consumer Products
- Bel Groupe
- Consumer Agencies
• CPG Retail
- Khimji’s Mart
- Aswaiq Al Asalah Mart
- ROP Welfare Shops
- Oman Oil Quick Shops
Projects
• Automobile & Defense Projects
• Special Projects
• Marine Projects
• Al Ahlia Environmental Services
• Automotive Workshop
Logistics
• Khimji Ramdas Shipping
• Clearing and Forwarding
• Air Cargo
• Blue Eagle Logistics
• Kuehne+Nagel
• KR Insurance Services
• Middle East Fuji Khimji’s
• Schenker Khimji’s
• Khimji’s Sparkle Marine Services
• Khimji’s House of Travel
• KR Relocation Services
• KR Shipping Dubai
• KR and Sons Dubai
• Luxury & Lifestyle
• Watches
• Restaurants
Khimji International LLC
- Pizza Hut
- The Bollywood
- The Indus
Khimji Restaurants Int LLC
- Caffe Vergnano 1882
- Café italiano
• Education & Training
(Khimji Training Institute)
• Information and
Communication Technology
Our Key Operations
UAE and INDIA
UAE Operations
India Operations
Khimji Ramdas India Private Limited (KRIPL)
•
KR Shipping Dubai
• Khimji Ramdas P&G - New Delhi
•
KR and Sons Dubai
• Khimji Ramdas P&G - Gujarat
•
Commodities - Deira Dubai
•
Middle East Fuji Khimji Shipping UAE
A Message
For decades now, Khimji Ramdas has always striven
to offer quality products and services to the people
in Oman. Our ubiquitous presence, our strong
reliable service support, and a deep understanding
of the market, has led many global and premium
domestic brands to partner with us.
Our credo of "Customer First” has earned us the
abiding faith and trust of all our stakeholders.
Today, as our nation's economy becomes stronger,
KR stands committed to caring for and enriching
the lives of all those we touch with our diverse
offerings.
Sheikh Kanaksi Gokaldas Khimji
Director, Khimji Ramdas Group
TOUCHING LIVES… TOUCHING HEARTS
www.kr.om | www.facebook.com/khimjiramdas | www.khimjiblog.kr.om | www.arabickhimjiblog.kr.om
Email: [email protected]