Transcript NRTSI Indicators Discussion Paper - 26 March 2008

Indicators for the
Assessment of the
Performance of Core
Public Infrastructure –
Literature Review of the
State-of-Practice
Guy Félio and Audrey Basham
Dillon Consulting Limited
Presented at the NRTSI Meeting
Toronto, March 26, 2008
Content
•
Introduction
–
–
•
•
Definitions
Literature overview
–
–
•
•
•
Objectives
Methodology
Core public infrastructure
Other indicators
Grouping
Recommendations
Next steps
Introduction
•
Objectives of the discussion paper
–
–
–
Provide the results of a literature review
concerning the Canadian state-of-practice in
terms of indicators.
Analyze the results of the literature review and
identify relevant indicators currently used in
Canada and gaps, if any.
Recommend, for discussion and adoption by the
NRTSI, a set of indicators for which performance
measures will be developed during the second
part of this project.
•
Methodology
–
Public domain literature, focusing on rapid access
through www
State-of-practice: what is being used
Domestic: only in Canada
Focus on non-technical indicators
–
Near future: additional data from CPWA
–
–
–
Definitions
•
For the purpose of this study:
An indicator is a representation of a given
condition or situation derived from a series of
observed facts [measures] that can reveal
relative positions in a given area.
(Adapted from OECD)
–
–
Indicators derived from multiple measures are
defined as a composite indicators.
Measures that comprise an indicator can be
objective, subjective, or value based.
Literature overview
CPI performance
•
Transportation (roads
and bridges)
–
–
–
–
–
–
–
–
–
Number of accidents
Capacity
Congestion
Winter maintenance
Accessibility/functionality
Noise
Land use
Population growth
Etc.
•
Potable water
–
–
–
–
–
–
–
–
–
Water quality
Availability/reliability
Affordability/cost
Quality of service
Chemical/energy use
Capital reinvestment
Demographics/population
growth
Climate change
Etc.
Literature overview
CPI Performance
•
Storm and wastewater
–
–
–
–
–
–
–
–
–
Sewer backups/reliability
Accessibility
Cost
Land usage
Energy use
Capital reinvestment
Discharge into
environment (storm,
wastewater)
Capacity (present, future)
Etc.
•
Transit
–
–
–
–
–
–
–
–
–
Passenger safety
Service hours/routes
Affordability/costs
Accessibility
Ridership
Vehicle utilization
Congestion/air emissions
reduction
Energy use/reduction
Etc.
Literature Overview
Other indicators
•
•
•
•
•
•
Quality of life (FCM)
Develop and maintain a
vibrant local economy;
Protect and enhance the
natural and built
environment;
Offer opportunities for
the attainment of
personal goals, hopes
and aspirations;
Promote a fair and
equitable sharing of
common resources;
Enable residents to
e.g., City of Winnipeg
Literature Overview
Other indicators
•
Economic
•
Sustainability (NRTEE)
•
Labour (e.g., employment
rates, average employee
earnings)
Construction (building
permits – I/C/I and R)
Business and sales (e.g.,
incorporations/bankruptcies,
retails sales)
Tourism (e.g., hotel
occupancy rate)
•
Air quality in terms of groundlevel ozone.
Freshwater quality in terms
of meeting government
criteria.
Greenhouse gas emissions.
Forest cover to track the
extent of our forests.
Extent of wetlands in
Canada.
Human capital measured by
education.
•
•
•
•
•
•
•
•
Grouping
•
Emerging themes:
–
–
–
–
–
–
–
Safety
Social
Economic
Environmental
Health
System Preservation (Note)
Future Planning
SAFETY
o Water quality
(user)1,17,19,24
 # of boil water
advisory dates 20,23
o Availability for fire
fighting (Reliability)
o
o
1,20
o Safety of system
itself
 # of safety
training hours 20
o
o
o
o
Performance Indicators for Water Systems
SOCIAL
ECONOMIC
ENVIRONMENTAL
“Public perception”
o Cost/ effectiveness
o Land usage 1,4,5,11,29
17,
o Land usage 1,4,5,11,29
 Proximity to eco communication
o Affordability
systems
1,17,24,29
 aesthetics
(provider)
o Unaccounted for
1,20
1
Reliability
o Capacity
water (i.e., leaks) 1,20
 service
o Unaccounted for
o Energy Usage 1
disruptions
water 1,20
o Depletion of non
1
 pressure
o Energy usage
renewable resources
5
1,11,13,17,24
“Quality of Service”
o Demographics
17,
 Population
 Water storage
23,24
Affordability (user)
Density
o Chemical usage 1,11,13
1,17,29
 Per capita
o Peaking Factor 20
Capacity (present) 1
income 5,13,17,19
o % of backwash waste
1
Accessibility
o Capital Reinvestment
treated 20
20
FUTURE PLANNING
o Population Growth
1,5,11,13,23,
o Demand Forecasting 1
o Land Use Change
1,4,11,29
o Capacity(future) 1
o Climate Change 13,17
o
o
o
o
HEALTH
Water Quality 1,17,19,24
 # of boil water
advisory dates 20,23
 % Residuals 20
Access/ Cost to user 1
Chemical usage 1,11,13
# of Occurrences 20
 Turbidity
 Total coliforms
 Trihalomethanes
SYSTEM
PRESERVATION
o Physical performance
 Cold Weather 24
o “Material” Resources
1
Other Considerations
•
From whose point of view?
–
–
–
•
User
Agency (owner/operators)
Policy (including regulators)
In what context?
–
–
The service being provided vs.
Contributions to other community
values/objectives
Community Values/Objectives
Quality
Of Life
(Well Being)
Economic
Development
(Prosperity)
Performance
Indicators
e.g. FCM
- Vibrant local economy
- Protect and enhance …
- Offer opportunities …
- Promote fair and ….
- ……
Performance
Indicators
(proposed)
Other
Contributors, e.g.
Health services
Education
Etc.
- Safety
Potable
Water
Services
Storm and
Mobility
wastewater
(transportation,
transit)
- Health
- Social
- Environment
- System Preservation
- Economic
- Future Planning
Performance
Measures
(non-Technical)
Infrastructure
Water purification plant
Sewage collection pipes Roads Bridges
Watermains
WWTP
Sidewalks
Lighting and signage
Fire hydrants
Valves
Pumping stations
Fleets
Bus shelters
Winter maintenance facilities
Train/Subway cars
Performance
Measures
(technical)
Recommended
Performance Indicators
•
Based on the analysis of the literature, for the
infrastructure systems under consideration
(roads and bridges, potable water, storm and
wastewater, and transit):
– Safety
– Social
– Economic
– Environmental
– Health
– System Preservation
– Future Planning
Next Steps
•
Adoption of indicators by the NRTSI (this
meeting)
•
Creation of Non-Technical working group and
identification of members (this meeting)
•
Develop (identify, define) key (non-technical)
performance measures that will, in conjunction
with the technical measures, result in the
Framework (over the next 6 months)
Thank You
•
Questions