ILL & Collection Development: Bringing in Bibliographers and
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Transcript ILL & Collection Development: Bringing in Bibliographers and
ILL & Collection
Development: Bringing in
Bibliographers and
Selectors
Stuart Frazer – Old Dominion
University
[email protected]
Perspectives
The library (and institution) appear very
different looked at from different
departments/units
ILL data provide insight about
collections and customers
ILL data provides the best information
about unmet customer needs available
to library decision makers
Aggregated ILL borrowing
statistics
Request stats by academic department and/or
call number: one measure of unmet needs
(squeaky wheel)
By lending library: upon whom do you rely?
By age of requested materials: one measure of
the effectiveness of approval plan or selectors
By types of materials requested: insight on
material types upon disciplines rely (journals,
books, conferences, grey literature)
“Raw” ILL requests (request
level data)
By department: Learn detailed information
about research interests/agenda
By individual: Learn detailed information
about research interests/agenda
Privacy
may be a concern here
By academic status (faculty/staff, grad
student, undergrad)
Applications
Understanding user needs
Learning about faculty / student connections
Gain insight on materials relied on by users
within a discipline
Improve approval plan parameters
Inform journal & monograph purchasing
decisions
Adjust allocation of funds to departments
Assess cooperative resource sharing
agreements
Making it Work
Good cooperative ties with bibliographers
and collection developers
Make data centrally available
be willing to create customized data based on
what bibliographers/selectors ask for
Good ILL management system w/patron
records designed with data mining in mind
Make noise – talk about what you see
ILL units are not just processing units!