Decision Making

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Transcript Decision Making

Mexican Business
Culture
1
www.themegallery.com
outline
Business Background
Decision Making
Meeting Formats
Mexico
Communication Style
Dress Code
Way of Reception
Dos and Don’ts
Questions
1、What are the pillar industries of
Mexico?
2、Mexicans don't show up in timely
fashion, but how much time they would
like to be late for?
3、What's the characteristic of Mexico's
Communication style?
4、Which language should be used
when you are doing business in
Mexico?
Business Background
Since 1994
an upper middle-income country
a newly industrialized country
an emerging power
13th largest nominal GDP
Mexico
More than 90% of Mexican trade is under Free Trade
Agreements (北美自由贸易协定 ) with more than 40
countries
Central
European
and South
Union
America
exportoriented
economy
Japan
Israel
Source: SE, Ministry of Economy
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pillar industries
1.Tourism world's 10th country with over 21.4
2.Oil
million arrivals.
Mexico's largest source of foreign income
3.Automobile
industry
4.Aerospace
industry
5.Food
manufacturing
Automobile industry
the largest North American auto-producing nation
General Motors
FORD
NISSAN
Volkswagen
Toyota
AG.
CIMA
TLAX.
HONDA
BMW
Mercedes-Benz
Aerospace industry
high end aircraft
assembly of helicopter
aircraft systems
commercial jet aircraft
Food manufacturing
several world class companies
in Mexico
Nestle
Unilever
Coca-cola
Decision Making
hierarchical
等级
pace of
structure decisionmaking
文字内容
Decision Making
decisions
decisions
a higher level
deference and respect
smaller
regional
local
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Decision Making
a gentle manner
no one is shamed
13
Decision Making
Attention
14
Meeting Formats
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Meeting Formats
Ⅰ
creative and very artistic
US/European-style
Ⅱ
a hap-hazard pattern
Ⅲ
check off the points
Ⅳ
begin with small talk
16
Meeting Formats
Ⅴ
Ⅵ
Ⅶ
not used to be punctual
late for 15 to 30 minutes
hire an interpreter
hand gestures
light physical contact
Ⅷ throw documents on the table
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Communication style
Ⅰindirect and subtle
nonverbal
forms
less clear verbal
messages
maybe
we’ll see
Communication style
Ⅱ the largest Spanish-speaking country
Spanish is a useful tool
Ⅲ family ties are equally strong
goes much further than self-definition
Dress code
ⅠModern Mexican Style
go for earthy colors
e.g. brown and dark
red
strong yellows
and vivid greens
get the Mexican feel
Dress code
Ⅱ Dress code
relatively formal
wear suits
a collared shirt
with pants
Guadalajara and
Mexico City
Monterrey
Dress code
a sweater and
Polo style shirts
sports slacks
Dress code
Ⅲ more specific
conservative dark
suit and tie
gray
navy
White
light blue
Dress code
a dress or
skirt and blouse
classic lines
classic skirt lengths
Gray
navy
white
ivory
Reception
title
address
title only
Without the last name
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Reception
● without professional titles
Mr.
Mrs.
Miss
﹢
surname
Reception
● acquaintances
● hug
at the first time
● pat the other’s
back porch
men and women
Reception
Formal suits or dress
attending dinning
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Reception
corn
pepper bean
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Reception
gold pen
desk
clock
Scottish
brandy
whisky
30
speak Spanish
make an
appointment
before you
visit a
company
write back in
other language
visit company
in July, August
and December
or in two
weeks before
Christmas and
Easter
stand with your
hands on your hips
direct and frequent
eye contact
keep your hands
in your pockets
extremely high
value gifts
small gifts
Questions
1、What are the pillar industries of Mexico?
Tourism, oil, auto-mobile industry,
aerospace industry and food
manufacturing
2、Mexicans don't show up in timely
fashion, but how much time they would
like to be late for?
15-30 minutes
3、What's the characteristic of
Mexico's Communication style?
Indirect and subtle
4、which language should be used
when you are doing business in
Mexico?
Spanish
高 泉 蔡宜芸 甘新霞 梁晓婷
唐基秋 范玉琴 曾路迪 张 超
邓海玲 陈雪梅 陆 璐 钟荟煜
唐灵慧