Transcript ORGANIZATION MANAGEMENT

Attaullah Shah, Project Director AIOU-Islamabad.
VISION AND MISSION
The role of Public sector
By; Engr, Attaullah Shah
BSc Engg ( Gold Medlaist), MSc Engg ( Strs), MBA, MA ( Eco)
MSc Envir Design, PGD Computer Sc, PhD Scholar UET Taxila
Engr. Attaullah Shah, Project Director AIOU-Islamabad.
Some quotes on vision
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Those who lack vision are bound to perish- Bible
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If your vision is for a year, plant wheat. If your vision is for a decade, plant
trees. If your vision is for a lifetime, plant people. Chinese Proverb
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The future does not belong to those who are content with today. Rather, it
will belong to those who can blend vision, reason, and courage in a
personal commitment. Robert Kennedy
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True visionaries are never lukewarm- George Berna
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Tell me what your vision of the future and I will tell you what you are.
Frederick L. Polak
Attaullah Shah, Project Director AIOU-Islamabad.
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Not much happens without a dream. And for something great to happen,
there must be a great dream. Behind every great achievement is a dreamer
of great dreams. Robert Greenleaf
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When we see God's vision, we can see the future. J.Bratman
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The very essence of leadership is that you have to have a
vision. Theodore Hesburgh
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Your vision will become clear only when you look into your heart. Who
looks outside, dreams. Who looks inside, awakens. Carl Jung
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……………………………………
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The ability to see things, which are invisible to others is called vision.
Attaullah Shah, Project Director AIOU-Islamabad.
Vision/Mission Statements
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Statements that explain who we are
 Type
of organization
 Products/services
 Needs we fill
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Statements that explain our direction, our
purpose, our reason for being
 What
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difference do we make?
Statements that explain what makes us unique
 Values
 People
 Combination
of products and services
Attaullah Shah, Project Director AIOU-Islamabad.
Components of a Vision Statement
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Core ideology
 Core
Values - timeless guiding principles
 Core Purpose - reason for being
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Envisioned future
 Big
Hairy Audacious Goals (BHAG) clearly articulated goals
 Vivid description - a graphic description of what
success and the future will be like
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Recognition of service to stakeholders
 Owners/creditors
 Employees
 Customers
Attaullah Shah, Project Director AIOU-Islamabad.
Mission Statements
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The mission statement of an organization is
normally short, to the point, and contains the
following elements:
 Provides
a concise statement of why the
organization exists, and what it is to achieve;
 States the purpose and identity of the organization;
 Defines the institution's values and philosophy;
and
 Describes how the organization will serve those
affected by its work.
Attaullah Shah, Project Director AIOU-Islamabad.
BSC-Development Finance Support DepartmentState Bank of Pakistan
Mission Statement
Our mission is to facilitate development of an inclusive financial
system in the country through effective monitoring of banks,
awareness and information dissemination programs, targeted research
and surveys and linkages and consultation with all key stakeholders.
Vision Statement
Our vision is to transform into a dynamic field force having capacity to
connect un-banked and under-banked areas/sectors to the country’s
financial markets.
Attaullah Shah, Project Director AIOU-Islamabad.
Vision and Mission of Daewoo-Pakistan
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VISION STATEMENT
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Sammi-Daewoo Express Bus Service operating throughout the length and
breadth of Pakistan facilitating the people to transport themselves and their
belongings to / from every nook and corner of the country. Linking Pakistan
with its neighbors and trade partners as well as providing them with safe
corridors to pass through.
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Mission Statement
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The period of our existence comprises of our march towards our vision.
Blessed with the confidence of our clients, our pace to materialize our vision
is progressive far from any signs of tiring journey. Equipped with the
courtesy of our team members, holding the tools of quality like luxury,
comfort, safety, economy and punctuality we continue to penetrate deeper
and deeper into the hearts of our clients. Our endeavor is guided by the
principles that we have to hand down to our successors such systems,
techniques and methods that lead to a world that is green in environment,
traffic flow, safety, security.
Attaullah Shah, Project Director AIOU-Islamabad.
Examples of Vision Statements
Ben & Jerry’s
Product: To make, distribute, and sell the finest quality all
natural ice cream and related products in a wide variety of
innovative flavors made from Vermont dairy products.
Economic: To operate the Company on a sound financial basis
of profitable growth, increasing value for our shareholders and
creating career opportunities and financial rewards for our
employees.
Social: To operate the Company in a way that actively
recognizes the central role that business plays in the structure
of society by initiating innovative ways to improve the quality
of life of a broad community: local, national, and international.
Attaullah Shah, Project Director AIOU-Islamabad.
Examples of Mission Statements
Wyffels Hybrids
Wyffels Hybrids is a
regional agricultural
seed company
providing elite corn
hybrids, high oil corn
seed blends, and
premium alfalfas to
farmers of the U.S.
midwest.
Attaullah Shah, Project Director AIOU-Islamabad.
Vision vs. Mission
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The vision is more broad and future
oriented – the goal on the horizon
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The mission is more focused – how you
will get to the horizon
Attaullah Shah, Project Director AIOU-Islamabad.
Strategic Planning Process
Mission
Goals
Develop
Implement
Review
&
&
the
the
Success
Vision
Objectives
Strategy
Strategy
A N A L Y S I S
Attaullah Shah, Project Director AIOU-Islamabad.
Who Should Be Involved?
Stockholders?
 Board of Directors?
 Top Management?
 Lower Management?
 Workers?
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Attaullah Shah, Project Director AIOU-Islamabad.
Levels of Strategy
Corporate
 Business
 Functional
 Individual?
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Attaullah Shah, Project Director AIOU-Islamabad.
Mission & Vision
Vision
Mission
Strategic Intent
Strategies
Goals
Plans
Objectives
Tactics
Attaullah Shah, Project Director AIOU-Islamabad.
Attaullah Shah, Project Director AIOU-Islamabad.
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The Quaid’s Vision
“…My guiding principle will be
justice and complete impartiality
and I am sure that with your
support and cooperation, I can
look
forward
to
Pakistan
becoming one of the greatest
nations of the world…”

Muhammad Ali Jinnah 11th August 1947
Attaullah Shah, Project Director AIOU-Islamabad.
Challenges and Opportunities for Pakistan
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Population: Pakistan would have the world’s fifth largest population with
a population ranging between 230 and 260 million, of which 130-140 million
are expected to be living in urban areas.
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Employment: Employment generation and matching of skills in a
changing workplace will be central to poverty elimination, economic growth,
and social stability.
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Resources: Natural resources will be severely depleted and
stressed, especially water and land. The greatest threat would be
faced by the arid parts of the planet, including Pakistan.
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Sustainability: The battle for biodiversity in the context of
mankind’s quest for high growth will determine the future of the
planet.
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Climate Change: The resource crunch will be aggravated by the
looming climate change,
Attaullah Shah, Project Director AIOU-Islamabad.
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Food: Globally, food security will be under threat as much from degraded
land and insufficient production, as it will be from a growing demand for
different foods and higher nutrition requirements.
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Energy: The world will demand even more energy, on the wave of rapidly
growing demand from Asia; it will be in short supply, and may not be
affordable. Pakistan too will require enormous amounts of energy to meet
its developmental challenges, and to attain and sustain its vision for growth.
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Rural and Urban Dimensions: In 2007, more people will live in urban
habitats than rural areas for the first time in human history. Pakistan too will
face the challenge of managing approximately 80 million more city dwellers
by 2030
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The Race for Talent: Men and women of talent and skills will be valued and
sought after by all nations, driven by changes in the nature of work and the
workplace, demands for greater productivity and innovation, and to make up
for aging populations.
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Political Aspects: Governments and societies will be under strain from
economic globalization and the dispersion of technologies, especially
information technologies.
Attaullah Shah, Project Director AIOU-Islamabad.
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Social Aspects: Globally, societies will move inexorably towards a
creeping mono-culture. However, to ensure a fulfilling environment, we
must ensure that Pakistanis will lead a richer and better quality life in
2030, within the framework of social justice based on our rich and
diverse cultural heritage.
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Gender Parity: Attaining gender parity and youth literacy remains a
challenge due to large regional variations and low female enrolment in
rural areas.
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Just Society: Like all successful nation states in 2030, Pakistan too
will continue to be multiethnic, multi-cultural, and multi-religious, and
Pakistan would need to effectively manage its transition to a just
society and a developed nation.
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Techno-Economic-Knowledge Revolution: The ongoing massive
economic globalization and dispersion of information and technology is
changing the scale and nature of human enterprise.
Attaullah Shah, Project Director AIOU-Islamabad.
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Globally Integrated Economy: By 2030 economies are likely to diffuse across
national boundaries into truly global supply chains, whether in industry,
services or ownership.
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Markets and Trade Liberalization: There will be fierce competition in both
domestic and external markets.
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Electronically Networked World Economy: A new economic landscape is
being created globally that highlights a shift from geographical industrial
clusters to virtual clusters, driven by digital innovation.
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Nature of Work and Workplace: Several factors are influencing work and
employment in the emerging global 24 hour / 7 day societies and economies of
but nearly all of them are technology related.
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The Asian Region: The most abrupt transformation is occurring in Asia which
is expected to be the engine of global growth and consumption in the
foreseeable future
Attaullah Shah, Project Director AIOU-Islamabad.
The Global Paradigm for Pakistan
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Only those countries would grow rich and powerful in the 21st century
who:
Position Themselves for Competitive Advantage
Generate Knowledge and Innovate for High Growth
Use Globalization to Attract Relocation of Manufacturing , Design , and
Services
•Attract and Retain Foreign Funds including Foreign Private Investment
Move Rapidly into Regional and Global Hubs
FAILURE WILL LEAD TO MARGINALISATION
Attaullah Shah, Project Director AIOU-Islamabad.
Many Challenges for 2030: Take Just Four
 Energy
 Water
and Agriculture
 Demographics
 Urbanization
Attaullah Shah, Project Director AIOU-Islamabad.
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Energy for Growth:
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Energy security plan 2030 already approved (MTDF)
Total primary energy consumption to rise 7 fold (55 to 360
MTOE by 2030)
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Power generation : from 19,540 MW to 162,590 MW
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Major shift planned: to coal, nuclear, and renewable
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Pakistan is running out of useable, affordable energy …
more efficient use absolutely vital
Attaullah Shah, Project Director AIOU-Islamabad.
 Water and Agriculture
High growth rates in agriculture unrealizable with:
 Present technology, practice and attitude
 Low water storage, high wastage
 Sub-optimal cropping pattern
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Demographics: 218 million in 2030
(over 60 % urban)
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To realize the dividend of demographic transition
investment in HRD is of critical importance:
Employment opportunities
Productivity increase
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Attaullah Shah, Project Director AIOU-Islamabad.
 Urbanization
2030
Global Urban Dwellers exceeded those in rural areas for the
first time in human history in 2005 … [Shenzhen, a small
town, now has reached a higher population than London in
only 20 years]
 In Pakistan, too, more and more settlements will grow
into their equilibrium size – optimal and functional hierarchies
of settlements.
 Pakistan’s urban population is projected to increase from the
current 55 million to about 130 m by 2030
 … another 70-80 million people in only 25 years!
 Housing? Services? Slums? Unemployment? Social
cohesion?
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Attaullah Shah, Project Director AIOU-Islamabad.
The Changing Face of Competition
Competitive advantage will be achieved through:
– Excellence of public institutions
– Knowledge, information, skill levels and
competence in technology ….. and its assimilation
– Macroeconomic environment restructuring and
reform of the educational system
– Enablers of the knowledge economy
– Legal and regulatory infrastructure for IPR and
resolution of commercial disputes
Attaullah Shah, Project Director AIOU-Islamabad.
PAKISTAN- Vision 2030
…….. Developed, industrialized, just
and prosperous Pakistan through
rapid and sustainable development
in a resource constrained economy
by deploying knowledge inputs
Attaullah Shah, Project Director AIOU-Islamabad.
Salient Features of Vision 2030
Fulfill the promise of a gifted nation by using
knowledge and all its manifestations to become
an affluent and progressive society.

Raise quality of life for all citizens and regions
of Pakistan
 Achieve competence in technology
 Evolve a mature democratic and just society
 Be an effective global player, not a target
 …… Achieve all this within one generation
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Attaullah Shah, Project Director AIOU-Islamabad.
Pakistan Society 2030
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Development measured by the quality of life
A prosperous society:
– GDP to rise to USD 700 billion
– High per capita incomes : rising to USD 3,000
Alleviation of poverty
Higher indices for health, education and life expectancy
Social safety nets
An equitable society:
Common and shared destiny and vision
Respect for the rule of law
Equal opportunities for all
Protection of every citizen irrespective of ethnicity, creed,
gender or age
Attaullah Shah, Project Director AIOU-Islamabad.
Pakistan Economy 2030
Availability and quality of physical infrastructure
 Excellence of public institutions
 Internationally competitive, innovative, environment
friendly and technology driven
 Higher levels of investment
 Improvement in productivity through higher skills,
knowledge inputs, better governance structures,
improved quality and encouraging brand names
 Many more regional hubs and centers
 Major reduction in wastage
 Preserving inter-generational equity while exploiting
the natural resources
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Attaullah Shah, Project Director AIOU-Islamabad.
25 Years’ Quest for Excellence (Examples)
Education:
 At least 10 universities would be among the top
200 globally recognized.
Communications
 Would be at the centre of major North-South
and East-West transport corridors.
 Technology Centers
 Known for its competitiveness, innovation, and
productivity
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Attaullah Shah, Project Director AIOU-Islamabad.
What should Karachi look like in 2030?
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One of the great cities of the world, noted for its quality of life.
A diverse yet socially cohesive population of around 30
million pulsing with commerce and industry with creative
ideas
Schools and universities eagerly sought for their
educationally stimulating environments, with excellent and
affordable healthcare facilities.
A regional hub for electronics, pharmaceuticals and
biotechnology, as well as financial services
A major hub for travel sitting at the southern end of a major
transport corridor
All major cities and urban centers will define such visions
Attaullah Shah, Project Director AIOU-Islamabad.
Attaullah Shah, Project Director AIOU-Islamabad.
The Institutions of State and Government
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Institutions are created when the social benefits of building
institutions exceed the transaction costs of doing so. They
stabilize and take root if their three major determinants economic, political, and cultural.
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Strong institutions which embody good governance in the
public sector, and sound organizations which represent
efficient public service will be essential for sustainable
economic growth.
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Decentralization and devolution, a robust legal system to
protect property rights and enforce contracts, coupled with a
modern taxation, regulation, and tariff systems, will be the
main areas of administrative reform.
Attaullah Shah, Project Director AIOU-Islamabad.
Justice and Law
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Independence of the judiciary from the legislative and executive arms of
the state.
Adoption of Alternative Dispute Resolution Mechanism
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Progressive legal and regulatory policy framework will be put in place
to stimulate the economy, with special emphasis on enforcement of
contracts and streamlining of arbitration processes.
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Reformation of the police will include incorporation of several aspects
of modern policing, like greater community policing, separation of the
investigative and prosecution sections, and greater emphasis on gender
sensitization.
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Rights based education and training of lawyers and the judiciary.
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Gradual elimination of ‘private’ tools for dispensation of justice.
Attaullah Shah, Project Director AIOU-Islamabad.
Increased Government Efficiency
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The professionalism of the civil servant is critical to
the reform process.
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Far-reaching administrative reforms would be
initiated in Pakistan to attract and retain competent
officers, and to establish better interaction across the
tiers of government and its various organs.
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We must ensure a professional civil service, which
facilitates and implements policies, and is free of
clientilism
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zero tolerance for corruption.
Attaullah Shah, Project Director AIOU-Islamabad.
Strengthening of Governance and the Participatory
Process
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The political process will need to be strengthened through
transparent and open debate about the role of various
centers of power in political affairs.
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The influence of the “non-state” actor can be significant,
specially the policy prescriptions of international institutions
which may tend to make national borders irrelevant.
Attaullah Shah, Project Director AIOU-Islamabad.
Evolution of the Pakistani State
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First, political susceptibility and clientilism will have been mostly
eliminated. The modern bureaucrat in Pakistan will be working within
the environment of greater political participation, devolution and social
mobilization. Positive policing, with policing regarded as a public good,
will be an essential part of institutional and administrative reforms in
Pakistan.
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Secondly, most government functions will have devolved out of
Islamabad to provincial and local governments, which is an important
item on the agenda of participatory reforms and efficiency.
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Thirdly, Pakistan will witness an increasing role of public–private
partnerships to increase the resource envelope and to increase
efficiency and delivery of services.
Attaullah Shah, Project Director AIOU-Islamabad.
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Removal of the representational deficit;
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Effective delivery of affordable services pertaining to education, health and
security;
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Devolution to provinces of most federal functions which deal with delivery of
services
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Fair and efficient access to, and sharing of, infrastructure and wealth through
pro-poor policies and training;
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Protection of the rights of the citizen against arbitrary government;
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Access to justice whereby redress is available and dispensable to all, with
offences regarded as offences against society and not persons;
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Development of legal and regulatory frameworks to minimized risks inherent in
public-private partnerships.
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Positive policing, providing responsible delivery of civic functions a well as
responsiveness to public needs.
Attaullah Shah, Project Director AIOU-Islamabad.
The Role of Government in Economic Growth and
Development
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Implementation of a policy basket for macroeconomic stability.
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Provision of a conducive environment for sustained high economic
growth with equity.
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Encouraging integration in the world economy primarily through
attraction of foreign investment and increased trade.
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Effective protection of investment in terms of property rights and contract
enforcement, without which there is no incentive either to accumulate
capital or improve productivity or to innovate.
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A gradual reduction will be required in the power of the executive and
the civil service through the use of institutional autonomy. Self-renewing
boards could then run organizations like universities, regulatory bodies,
hospitals and other public agencies which would become more
autonomous with minimal executive controls.
Attaullah Shah, Project Director AIOU-Islamabad.
Essence of Survival
“Every morning in Africa, a Gazelle wakes up,
it knows it must run faster than the fastest Lion or
it will be killed. Every morning a Lion wakes
up, it knows it must outrun the slowest Gazelle or
it will starve to death. It does not matter whether
you are a Lion or a Gazelle – when the sun
comes up; You’d better be running.”
Attaullah Shah, Project Director AIOU-Islamabad.