Transcript Slide 1

Facilitating a Culture Change
Nora Bye – Institutional Research
Arnold Foelster - DoIT
www.umbc.edu
UMBC Fast Facts
• An honors and research university
• A public, medium-sized institution (Almost 14,000 students)
• Located between Baltimore and Washington, D.C.
www.umbc.edu
U.S. News & World Report’s Best Colleges Guide
• #1 “up-and-coming” national university
• #6 among public national universities for undergraduate
teaching
• Named the top national university for
“promising and innovative changes”
www.umbc.edu
Background
• Existing on-line FAR system served UMBC very well for over 14
years
• “Like taxes”
• Put a lot data into the system … where does it go?
• Legacy FAR system created an Annual Report and fulfilled a
few reporting requirements
• Original Architects moved on
• What do you do with all the data?
• End of Life > Change > DM
www.umbc.edu
Implementation Approach
Implementation Team: Partnership between OIR, Provosts Office and DoIT
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Steering Committee: Bi weekly meetings. Vice Provost for Academic Affairs, CIO, Vice
Provost for Faculty Affairs, Associate Vice-Provost, Institutional Research, Director of
Institutional Research.
-- Prototype
1st Year Presentation= 30% of Faculty
• Reached out to department Business Managers, Faculty Workload preparers and Chairs
• Picked a date (usually - faculty monthly meeting)
• Year 1 Digital Measures presentation PPT, including training and video documentation
• Ensured feedback from the implementation was acted upon
• We were the Support Staff who managed and tracked the changes and feedback
• Offered one on one training for faculty that missed the original presentation
• Quick responses to questions and problems, great customer service
www.umbc.edu
Implementation Approach
2nd Year Presentation included over 60% of Faculty
What we highlighted: Changes and enhancements from the previous years prototype
group. We showed that the input participants offered was valued and had meaning.
Highlighted other uses for Digital Measures data:
a. FACULTY PROFILE
b. CV
c. NSF CV, NIH CV, etc.
c. Other Annual Reports (JCET)
Road Show Year 3, Full conversion to Digital Measures2014-15
2014-15 Reporting Cycle = 100 % of Faculty
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Repeating steps from Year 1 and year 2
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Culture Change (no more taxes)
• We listened – sought to make it a useful waste of peoples time
• We always looked for opportunities to increase efficiencies (Annual
Reports-JCET)
• Think differently
• Created ownership by having users actively participate and involvement in
the implantation of Digital measures
• Always responsive to needs and willing to change the product for specific
needs
• Various was to leverage this rich set of data
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Faculty Profile
CV-various formats
NSF CV’s
Data mining
• Digital Measures has the opportunity to be discussed at many different
tables
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Lessons Learned
• We needed a faculty focus group that represented a cross sampling of
departments and their different needs
• Tried to make it too easy and too focused on reporting requirements
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Eliminated chunks of data without fully understanding the implications
• FAR used differently across departments and individual within those departments
• A standing committee to support and shepherd the product (ongoing
enhancements as requirements change)
www.umbc.edu
Q and A
Nora Bye [email protected]
Arnold Foelster [email protected]
www.umbc.edu