Transcript The risk management process is a series of five steps

Volunteer Risk Management
March 2011
What’s the Plan
2
Manage Upfront
Organizational Philosophy
Objectives
Goals
Regulate,
direct and
control
actions and
conduct
Tell users
how to & who
will
implement
3
Follow these steps…
The risk management process is
a series of five steps:
1. Establish the context
2. Acknowledge and identify
risks
3. Evaluate and prioritize risks
4. Implement risk management
Techniques
5. Monitor and update the
program
4
Define or Re Evaluate Your
Volunteer Program
Look within these four functional areas
Organizational Management
Human Resource Management
Accountability
Leadership & Advocacy
5
Get a team together and ask
thoughtful questions:
1. What could go wrong and
where?
2. What will we do to prevent
these things from
happening?
3. What will we do if something
goes wrong?
4. How will we pay for it?
6
From the Outside In
Your reputation in the community
is…
AND
It’s your opportunity to shine!
7
Some Recurring Themes
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Volunteer Core Values
1. Citizenship and Philanthropy
2. Respect
3. Responsibility
4. Caring
5. Justice and Fairness
Values – set of core beliefs and attitudes
that guide actions.
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Ethical Principles supporting Core Values
1. Citizenship and Philanthropy
Philosophy of Volunteerism and Social Responsibility
2. Respect
Self-determination, Mutuality, Human Dignity, Privacy
3. Responsibility
Staff Relationships, Professional Responsibility, Diligence,
Doing One’s Best, Perseverance, Continuous Improvement,
Self-Disclosure and Self-Restraint
4. Caring
Compassion and Generosity
Principle – a fundamental
5. Justice and Fairness
truth based on history
Procedural Fairness, Impartiality and Equity
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Plan’s in place – all is well or is it?
An ethical dilemma is any situation in which
guiding moral principles cannot determine
which course of action is right or wrong
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How do I go about solving…..
What are the facts and who are the stakeholders?
What is the problem for each stakeholder?
What action(s) can you take on behalf of each
stakeholders concerns?
Make a decision choosing the option that
balances reducing harm and producing the
greatest long-term good.
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Approaches ….
Virtue – What is ethical is what develops moral
virtues in ourselves and our communities
Utilitarian – Of any two actions, the most ethical
one will produce the greatest balance of benefits
over harm
Common Good – What is ethical is what advances
the common good
Fairness – treat people the same unless there are
more relevant difference between them
13
It’s Your Turn
Break Into Teams
Review an Ethical Dilemma
Come to a conclusion – using approaches
Report back to group
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It’s Personal
You are the link & your impact is huge
You provide a purpose
You make the experience meaningful
15
References
Volunteer Administration Professional Practice
Editor: Keith Seel
Publisher LexisNexis Canada Inc. 2010
The 7 Habits of Highly Effective People
Stephen R. Covey
Publisher Free Press 2004
Various Volunteer Websites
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