Transcript UNETHICAL…… WHO??? ME?? - Oklahoma Society of CPAs

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ETHICS:
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The basic concepts and fundamental principles of
decent human conduct. It includes study of
universal values such as:
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the essential equality of all men and women,
human or natural rights,
obedience to the law of land,
concern for health and safety and for the natural
environment.
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ETHICAL
◦ Equitable, fair, and just dealing with people that, although
pragmatically flexible according to the situation and times,
conforms to self-imposed high standards of public
conduct.
ETHICAL BEHAVIOR
◦ Acting in ways consistent with what society and individuals
typically think are good values.
◦ Ethical behavior tends to be good for business and involves
demonstrating respect for key moral principles that include
honesty, fairness, equality, dignity, diversity and individual
rights.
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ETHICAL STANDARDS:
Principles that when followed, promote values such
as trust, good behavior, fairness, and/or kindness.
ETHICAL OBJECTIVES:
The goals set by an organization that fall within an
established set of moral guidelines or fair business
practices.
ETHICAL VALUES:
The set of established principles governing virtuous
behavior in order to help assure that the company
maintains a good business reputation.
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ETHICAL ISSUE:
A problem or situation that requires a person or
organization to choose between alternatives that
must be evaluated as right (ethical) or wrong
(unethical).
ETHICAL RELATIVISM:
A tendency to make ethical choices only on the basis
of what looks right or reasonable according to one's
own belief or value system.
https://www.youtube.com/watch?v=oF1CmtKyHNw
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Develop Ethical Standards or Values
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Increases moral within employees and
company
Helps attract new customers
Builds higher customer loyalty
Reduces risk of negative press or backlash by
doing “the wrong” things
Helps make a positive impact on community
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Honesty
Integrity
Keeping your Promises
Loyalty
Fairness
Caring
Respect
Obeying the Law
Pursuing Excellence
Being a Leader
Employee Morale
Accountability
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Consistent Messaging
Frequent Training
Asking the Right Questions when
Hiring/Promoting
Process for Handling Complaints
Consistent Discipline
Internal Controls
Checks and Balances
Internal Audits
Managerial Courage
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Edward Snowden
Bangladesh Factory Collapse
Debut of Healthcare.gov
JP Morgan
GlaxoSmithKline
Lululemon Sheer Pants
European Horse Meat Substitution
Barney’s and Macy’s
Carnival Cruise
Google
Lance Armstrong
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Means, Motive and Opportunity
 Diminished Opportunity = Diminished Crime
 Only Bothers Them the First Time
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People who know who did it tend to think
discipline should be more lenient
People that lie get thirsty!!
Read the non-verbal language
Listen to what they are NOT saying
Always interview accused last
Asking questions you know the answer to
Good Cop/Bad Cop
Most Uncomfortable Breaks Silence
Plan, Prepare, Execute, Review, Double-Back,
Review Again
Punishment Fits the Crime
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Who will handle the situation?
 Who are those involved in the situation?
 Who should be involved in the investigation?
 Who should not be involved, but be
knowledgeable about the situation?
 What are the Internal/External consequences
 Does the reason “why” matter?
 Is It Right?
 Is It Legal?
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Do Your Homework
Inform Only Those Who Need to Know
Termination Checklist
Prepare the Manager, Prepare the Manager,
Prepare the Manager
Prepare Yourself for the Worst Case Scenario
Know the Employee’s Typical Behavior
Stay Calm
Treat with Dignity and Care
Terminate, Do Not Debate
Discuss what You Will Do
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THANK YOU!
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