Transcript ACGME Competency Review: Professionalism: How do I Measure it

Faculty Development Seminar
Sept. 20, 2007

Residents must demonstrate a commitment
to carrying out professional responsibilities,
adherence to ethical principles, and a
sensitivity to a diverse patient population.

Residents are expected to:
◦ Demonstrate respect, compassion and integrity
◦ A responsiveness to the needs of patients and
society that supercedes self interest
◦ Be Accountable to patients, society and the
profession
◦ Demonstrate a commitment to excellence and
ongoing professional development

Residents are expected to:
◦ Demonstrate a commitment to ethical principles
◦ Demonstrate sensitivity and responsiveness to
patient’s culture, age, gender and disabilities





Introduces self
Speaks to patient as an equal, maintains eyecontact
Avoids medical-ese
Responds positively to faculty during
teaching
Respects dignity of patient (knocks on door,
drapes as appropriate, respects privacy)





Comforts patient, makes empathetic
comments
Slow to interrupt
Uses appropriate pain relief
Avoids derogatory comments of patient
Touches patient







Admits errors
Admits omissions (“I did not ask that)
Follows through on commitments
Is accurate in time commitments and calls
when detained
Answers pages promptly
Informs others when unavailable and secures
coverage
Does not withhold information from patients



Involved in the community
Graciously cares for the socially
disadvantaged
Attentive to needs of their own family



Follows up on promises to patient
Tells the truth
Makes certain patient understands them

Personal life reflects moral integrity



Does not cut corners
Neat handwriting
Committed to reading core material in
discipline








Explains what will happen to patients
Family involved in decisions
Does not talk about patients in open areas
Does not shout or talk slowly to non-english
speaking persons
Avoids sexist and racial jokes
Asks for help when needed
Does not inflate billing
Calls elderly by last name



When you see this done right-Comment
immediately
When you see this done wrong-Comment
immediately
Both are teachable moments