Transcript Windmill Infotech Limited

Established in 1999
Outsourcing company with Voice and Back office expertise
1st Government License holder.
Brand custodian philosophy for long term relationship
Full time Workforce (Agent/BPE) 66
Management/Line Officials
12
Windmill Advertising Limited
Onecall Solutions Limited
Grassroot Communications
Color Marker Limited
Windmill Education Services Limited
Coral Blue Resort
Windmill Infotech Limited
Club Vacation
We do…
Contact Center Services
Social Media activities
Tele survey
Back office data mining
Contact Center Services
Customer Care helpline
Complain & Inquiry Management
Emergency Contact
Feedback Management
SMS & Chat
SOCIAL MEDIA
Website/Page management
Feedback/Complain tracking
Interactive & keep live
Social Survey
TELE SURVEY
Research & Market Strategy
Lead generation
Appointment Setting
Satisfaction Index
Information dissemination
One2One campaign
DATA MAINING
Scanning & archiving
Digitalization of Data
Physical Storing
Data Entry and word processing
Our Strength is … our People
Customized proprietary training method from
Hero Mindmine & IFC-Business Edge
Superb work environment with Canteen &
logistics
State of Art Security and control mechanism
for Data privacy
24x7 power backup and operation facilities
Integrity
to do
what’s right
Dedication
to the end
Respect is
earned and
given
Happiness
in all we do
Case Study
Meril Super Mom
Objective: Social Service
Benefits:
1. To make a difference
2. To generate productivity
3. To make A Brand Image on customer’s mind
4. To maintain a database of customer
requirements.
Working Process
Solution
Call to the hotline
number of Meril
Dr. will hear the problems
and suggest
Daily Reports
Windmill
Database
Meril
PARTNERS
© WESL 2013/IFC-BE
and few more….
Thank You
www.windmillbd.net
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