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Building IP Networks
for Your Distributed Workforce
New Edge MPLS Overview
One Size Fits Nobody
At New Edge Networks, we understand that there is no such thing as a
one-size-fits-all business network. That’s why:
• we offer more than managed IP network solutions — we offer a flexible,
customer-centric approach
• our dedicated project-management and personalized-care teams adapt to
meet the needs of your organization while designing, building and
managing your network
• we work with you to customize a purpose-built network solution that
makes the most of your IT investment
You benefit from:
• a fully managed implementation with dedicated project managers,
on-site installers, smokejumpers, dashboard reports, and comprehensive
planning.
• personalized care specific to your business needs, including online
dashboards with MNS NetVisual network mapping, direct access to tech
support, online trouble ticketing and tracking.
New Edge Overview
• New Edge owns and manages a nationwide data network
– ~900 switches and routers in ~600 cities
– Interconnected to over 10,000 COs
– 20+ regional hubs
– Nationwide footprint
– Largest ATM network in the nation
• Connectivity and transport solutions are packaged as:
– Internet access
– Layer 2 (private network) & Layer 3 (public VPN)
Financial Strength
•
Wholly owned subsidiary of EarthLink
– Award-winning service provider
– Respected brand
– Access to capital and corporate resources
– Over 3.9 million subscribers
• New Edge diverse customer base
– Award-winning service provider
– Large carriers
• AT&T, Verizon, Sprint, others
– Enterprises & Small-to-Medium Business
• Over 40,000 endpoints
• 350+ retail networks
The EarthLink Umbrella
Networks and Access
Private IP Networks
• MPLS (T1 and DSL access)
Secure Public Networks
• CPE-Based VPN
• ReadyOffice
Business Internet Access
• DSL
• T1|T3
Carriers We Provision For Include…
New Edge supplies many carriers with xDSL access
elements nationwide, including:
New Edge Customers Include…
Partial List
Identifying the Need for MPLS
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Do you need a WAN with disaster recovery capabilities?
Are you planning to add or move locations?
Are you planning to implement VoIP?
Are you planning to implement Citrix?
Are you planning to implement video?
Do you transfer large files?
Are you experiencing latency problems?
Do you want to add bandwidth to your Frame network?
Do you want more applications
(without buying more bandwidth)?
• Is your current WAN is more than three years old?
New Edge MPLS Backbone
Key Learnings
• Applications drive the network design,
not the other way around.
• Thoughtful network design ensures
scalability.
• Private networks drive predictable
application performance.
• Close coordination is required on all
aspects of network – e.g., application
integration, installations and deployment.
• Getting the right services at every location
can be complicated – it often requires a
mix of access technologies and multiple
vendors.
MPLS Benefits
• Increase Productivity
 Optimize performance for existing applications
 Add new applications/technologies easily
 Facilitate the growing peer-to-peer paradigm
 Simplify moves, adds, and changes
• Increase Security
 MPLS eliminates public Internet security threats
 MPLS supports disaster recovery
• Improve Your Bottom Line
 MPLS has a lower total cost of ownership
 MPLS uses bandwidth more cost-effectively
MPLS vs. the Rest
MPLS
Cost-Effectiveness:
Supports multiple access types
Efficiency:
Supports application prioritization
Latency:
Supports Quality of Service
Voice:
Predictable VoIP performance
IP Addressing:
Simple to add/move sites
Frame
Relay
Internet
VPNs
MPLS vs. the Rest
MPLS
Dynamic Routing:
Reduces complexity of disaster recovery
Security:
Private and immune to Internet threats
Scalability:
Cost-effective bandwidth, interoperability
Investment:
Low total cost of ownership
Deployment:
Predictable installation from the LEC
Frame
Relay
Internet
VPNs
No Hidden Costs
• No additional monthly cost for Class 1
• Each network is custom designed and quoted
 Custom profile built for each customer—no
cookie cutters
 Managed CPE included in monthly quote
unless BYO is noted
• Project management and network monitoring
included
 Dedicated project management
 Real-time network status and real-time
deployment progress via Google Maps
interface, NetVisual
MPLS Access Elements
• Supports multiple access elements,
including T1 and DSL
• New Edge is the first provider to offer
true CoS using DSL access
 Fills traditional gap between DSL
and TI pricing and service levels
 Puts MPLS network benefits within
reach of more SMBs
 Integrates DSL and T1 access to fit
business needs
“New Edge Networks combines CoS and DSL in a way that hasn’t been
done before . . . [This] has the potential to be a game-changing move.”
—Current Analysis, Competitive Intelligence Report
Value-Added Services
• Professional and Custom Installation
• Managed Network Services (MNS)
• Dedicated Project Management
• Remote Engineering
• Backup Options
Managed Network Services (MNS)
MNS acts as a virtual IT staff and streamlines a variety of tasks.
• Maximize Availability
Reduce network outages and
accelerate repair times
• Manage Costs
Effectively predict network costs,
view utilization metrics and
pinpoint problem areas
• Improve Performance.
Maximize performance and
security with remote router
support, password administration
and OS management
• Increase Efficiency
Free up your IT staff
MNS NetVisual
MNS NetVisual couples high-level network visibility with the ability to
quickly drill down to more detailed site information.
This comprehensive mapping feature, powered by Google Maps, lets
you quickly drill down to detailed information, instantly providing you
with:
• Status of all network
devices across all your
network locations
• Device details and IP
address by location
Fast, Secure Payments
Gain your own private broadband expressway for fast, secure
information exchange with New Edge Direct Connects.
• Connect directly to key vendors for improved efficiency
• Add security with direct transport of Point-of-Sale (POS) traffic
to your payment processors
• Support low-latency, high-bandwidth retail applications
• Save costs by eliminating extra bandwidth at HQ
• Reduce labor costs by minimizing management of multiple
connections
• Gain redundancy by eliminating single points of failure
Enterprise-Level Customer Care
• Fortune 100 service for any-size business
• Custom network design fits your business needs
• Project manager is your single point of contact for
network deployment
• Expert “smokejumpers” ensure trouble-free on-site
installation
• Enterprise support technicians provide high-level
service and maximize uptime
Case Study: AC Coin & Slot
• Six-location manufacturer of casino games and décor
• Network to support:
 File transfer of large CAD drawings
 Citrix applications and Fixed Asset Software (FAS) database
 Centralized server distribution of anti-virus software
updates
 Remote data center for disaster recovery capabilities
• Full-mesh design delivers better resiliency
• Single app or user won’t choke network (CoS)
• Proactive customer service:
 Reduce burden on IT staff
Case Study: Elizabeth Seton
Case Study: Elizabeth
Seton Pediatric
• Two locations for non-profit children’s healthcare provider
Centers
(clinic and rehabilitation center)
• Network to support:
 Large file transfer
 VoIP
 ADP’s Perspective (payroll application)
 Keane Financial
• Buying criteria:
 Small non-profit with few dedicated IT resources
• Needed help with deployment and design
• Required management tool with proactive notification
Case Study: Nott Company
• Six-location industrial supplier
• Network to support:
 Business-critical ERP system
 Citrix applications
 VoIP
• Buying criteria:
 Single vendor for all sites
 Ability to easily add new sites (growing company)
 Flexible platform for adding more bandwidth/apps
 Responsive customer service
Case Study: Satellite Shelters
• 14-location mobile/modular building provider
• Network to support:
 VoIP
 Enterprise resource planning program
• Enables staff to instantly access design, sales,
order, and delivery information on demand,
from anywhere
• Buying criteria:
 No cost increase over legacy network
 Nationwide coverage
 Management services
 Network reliability
What These MPLS Customers Say
IDEAL SERVICE PROVIDER
We needed a more reliable network and a provider who understands
us. The solutions, level of contact and expertise that we get from
New Edge make them the ideal network provider for us.
Dennis Mahon
Vice President of IT
AC Coin & Slot
RESPONSIVE PROVIDER
Working with a communications provider that cares as much for our
two sites as we care for each child in our centers is an important
consideration for selecting our service providers. New Edge Networks
has been consistently responsive and flexible with the planning and
installation of our network…
Florin Berevoescu
Manager of IT
Elizabeth Seton Pediatric Center
What These MPLS Customers Say
INCREASE THE BOTTOM LINE
We wanted to have a really flexible platform going into the future, and
our ATM network would have handcuffed us. MPLS gives us much
greater flexibility as well as better security and more bandwidth, at a
lower overall cost.
Joel Commaford
Network Administrator
Nott Company
MAXIMIZE EFFICIENCY, ADD VALUE
We tripled our capacity, replaced 10-year-old network equipment,
outsourced network management to New Edge, and didn’t pay a dime
more than what we were paying for a legacy frame relay network. But
the real value from our new MPLS network will come from improved
efficiency and productivity when it is fully operational this summer.
Our network will extend our competitive advantages.
Tad Williams
Network Administrator
Satellite Shelters
Key Takeaways
New Edge’s MPLS provides:
• Cost-effective bandwidth
• True Class of Service using DSL access filling gap between DSL
and TI pricing and service levels
• Ability to prioritize applications like VoIP
• Any-to-any routing for disaster recovery
• Lower total cost of ownership
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Private network (improved security and performance)
Great service and pricing for small to midsize enterprises
Integral, efficient, resilient designs
Reliable network infrastructure – Cisco Powered
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