Transcript Why 3Com VoIP - Tele-Source Industries Inc.

Tele-Source
Industries,Inc
Providing Solutions and Services
in the Telecom Industry for over 20 years !
3Com Certified Representatives
3Com Authorized Partner
Certified Technicians
3Com
Leaders in VoIP technology
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Nearly 10 years of VoIP services
Over 14,500 NBX solutions are now in service in 60
countries.
3Com’s NBX is a fourth generation solution.
The industry recognizes NBX as the innovative and
reliable networked telephony solution.
3Com NBX has won over 40 industry awards to date.
3Com Profile
Legend
5 campus locations
8 R&D centers
77 Sales & customer
services offices
• Founded in 1979 by Bob Metcalfe,
principal inventor of Ethernet
• 4,300 employees worldwide
• 44 countries / 90 locations
• 55,000 channel partners
• $1.48B annual revenue FY02
• Strong balance sheet $1.43B
• US Patents: 830 issued 1057 pending
3Com Mission
Innovation
Quality
Value
Our mission is to deliver
the greatest possible value
for your networking investment
3Com® Possible made practical.™
What do you Need in a
Phone System?
What are you looking for…
…in a phone system?
Basic Needs;
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Your system must provide reliable worldwide, national,
and local telephone service between you, your employees
and your customers.
What are you looking for…
…in a phone system?
Ease of use:
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The ability to utilize existing data networks in conjunction with a phone
system, allowing for faster connections.
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Allow users to move between stations without difficult re-wiring, phone
station changes or additional cost.
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Allow new devices to be added onto the network without additional wiring.
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Allow existing devises such as phones, fax, and computers to remain
functional.
What are you looking for…
…in a phone system?
Return on Investment (ROI)
& Overall Cost Savings:
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A system that will save money in the long run.
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A system that will not nickel and dime the company for
every little change, much like the existing system.
What are my options?
Traditional Phone system
or
3Com – NBX
VoIP
What is a Business system?
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PBX and Key systems are old standard phone
systems that are costly to operate and are often
unreliable.
What is a 3Com –VoIP system?
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The future of phone systems which sends Voice &
Data over the internet. It saves time and money for
users and is easy to maintain.
What is VoIP ?
VoIP = Voice over Internet Protocol
i.e, Networked Telephony
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Networked Telephony is Voice and Data traffic on the same
network:
 This traffic can be Layer 2 Ethernet or Layer 3 IP
Networked Telephony has one wire to the desktop
 Ethernet
Benefits of Networked Telephony:
 Lower cost of ownership
 Richer applications
 Multi-location and remote location capabilities
Convergence!
What are the system differences between a
Traditional system & the 3Com NBX?
Traditional System
3Com NBX
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Requires its own dedicated voice
infrastructure…
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VoIP networks operate on a
shared Ethernet LAN.
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…Data network (routers,
switches, gateways, wiring)
MUST also be completely
separate
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Supports over 1,000 users with
the same system software,
hardware, and applications.
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Has more built in functionality,
such as network monitoring, asset
management, and system
administration software.
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Demands additional proprietary
equipment and installation
charges.
What are the phone feature differences
between a Traditional system & the 3Com
NBX?
Traditional System
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Proprietary analog and digital
phones, with standard features:
Hold
Transfer
Conference
Redial
Speaker
3Com NBX
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All Standard Features and More
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Digital High Speed features and
Computer Ports
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On Screen Softphones
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Intelligent IP/Ethernet 3Com
NBX phones, with auto Discover
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Complete Flexibility to add and
subtract features at will
Traditional System
3Com NBX System – VoIP Network
Web Admin.
Why 3Com VoIP ?
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3com offers simple office solutions that are
reliable and user friendly.
3com products are easy to install and don’t require
excessive maintenance.
All 3Com products go through rigorous testing to
ensure quality.
3com has been consistently recognized as the #1
networking brand for small and medium
businesses.
3com has provided state of the art technology for
the past 24 years.
Telephone Systems affect your business
in 3 ways.
$ Dollar $
Cost
Customer
Satisfaction
Employee
Productivity
Your phone system investment directly impacts the
bottom line of your business !
Why 3Com VoIP ?
Cost Savings & VoIP
3Com NBX – VoIP
technology offers
key benefits!
Why 3Com – VOIP?
Big Cost $avings
Expandable
Easy to use and maintain
Why 3Com – VOIP?
 BIG Cost $avings
Expandable
Easy to use and maintain
Why 3Com – VOIP?
Expandable
3Com NBX – VOIP includes a built-in connector for PCs
or Laptops
Optional NBX software adds a PC software client for faster
call transfers and directory inquiries.
Operate as Ethernet or IP devices, they are available for
simple and highly custom-programmable features.
Why 3Com – VOIP?
BIG Cost $avings
Expandable
Easy to use and maintain
Why 3Com – VOIP?
Easy to Use & Maintain
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3Com NBX phones are self-locating
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They plug into any Ethernet LAN port.
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All telephones offer an attendant console that allows users
to monitor staff availability and manage the calls for the
entire organization.
Why 3Com – VOIP?
 $ave Money
 Expand office capabilities
 Maintain with ease
3Com VoIP systems…
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Converge voice and data networks onto a single existing network
infrastructure.
Let you quickly and cost-effectively add users and implement applications.
Runs a wide range of business applications today, and enables powerful
emerging applications in the future.
Open architecture solution.
Low cost to manage and administer.
Easy for both on-site employees and telecommuters to use.
Gives you control of system changes.
Helps your business do more with less.
Why 3Com – VOIP?
BIG Cost $avings
Expandable
Easy to use and maintain
Check it out !
Everything you Look For & Need
in a Phone System !
Assess what your Business
Needs
Assess What you Need !
~ Key Questions ~
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Have you ever missed or lost any calls from
important customers?
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Does the telephone system help your business
do more with fewer resources?
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Does it let your organization respond to
change quickly? Cost-effectively?
Investing in a 3Com System…
• Reduces cost of doing business
• Increases organizational flexibility
• Accelerates the business’s pace
• Improves customer satisfaction
• Increases revenues
Our goal is to help you accomplish one …
…or more of these advantages.
Providing Customer
Solutions
Better Solutions
&
Better Productivity
Tools To Make Users
More Productive
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Controlling information as it arrives at your desk is a
challenge for anyone
– What tools do you have today to manage voice mail
messages?
– To transfer a call or forward a message to a coworker in another office?
– To find out who just called your desk and hung up?
– To save a voice mail message indefinitely
– To find a co-workers extension number?
– To change the speed dial numbers on you phone?
NBX Users Have Them All
Tools To Make Users More Productive…
Message Management
Desktop Call Control
Directory Access
Administer The System
&
Manage The Users
Intuitive Browser Based
Administration
Call Reports to Manage Costs
NBX Networked Telephony Family
PSTN
WAN
WAN
NBX 100 Communications System
200 Devices (lines/stations) per site
PSTN
SuperStack 3 NBX
Networked Telephony Solution
1500 Devices (lines/stations) per site
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SoundStation
IP 3000 –
3COM  NBX 
Polycom Branded Unit
3Com Branded Display
Polycom Ease of Use
3Com Ease of Use
Polycom Sound Quality
3Com Features
Intuitive Menus
 Multiple Call Appearances
 Conference, Transfer, Hold, Speed Dial, Call Park and More…
Why 3Com – VOIP?
3Com
NBX systems are easy to use and save money.
3Com
NBX phones are self-locating
They
plug into any Ethernet LAN port.
They
include a built-in connector for PCs or Laptops
All
telephones offer an attendant console that allows users to monitor
staff availability and manage the calls for the entire organization.
Optional
NBX software adds a PC software client for faster call transfers
and directory inquiries.
Since
they operate as Ethernet or IP devices, they are available for
simple and highly custom-programmable features.
Tele-Source
Industries,Inc
Providing Solutions and Services
in the Telecom Industry for over 20 years !
3Com Certified Representatives
3Com Authorized Partner
Certified Technicians