Transcript Document

FSD Solutions
Medical Transcription Services
FSD Solutions
What is Medical Transcription?
Medical transcription is the act of translating
a recorded patient encounter into a textual
transcript.
Or
A medical transcription process starts with a
doctor dictating his observations of a patient
during his meeting with him.
FSD Solutions
FSD Solutions’ Medical Transcription Unit
•Medical Transcription Service Organization (MTSO)
based in Dallas, TX
•Established in 2004 providing outsourcing services
including Health Information Management
Outsourcing
•Skilled employees
•Nationwide customer base consisting of health
systems, hospitals, clinics and physician practices
FSD Solutions
The Market Demands…
Accuracy
Expertise
Fast Turn Around
Low Cost
FSD Solutions
Needed a Solution that Would…
•Lower production costs
•Increase productivity of workforce
•Improve accuracy of medical language
•Improve turnaround time
•Improve overall quality and appearance of reports
FSD Solutions
How You Can Do It…………
• The dictation can be done into a recording device
like a Dictaphone, digital recorder, a PC or into a
normal telephone number
FSD Solutions
SERVICE OFFERINGS
Dictation using a toll-free number
• is currently the most reliable and efficient technology
used for of transcription services.
FSD Solutions
Toll free…….
• A doctor, after his meeting with a patient, dials the
toll-free number allotted to him , enters his or her
unique ID and dictates the message, which is
recorded into a dedicated server on a real time basis.
FSD Solutions
Digital recorders
1. Attach the digital recorder to your USB port (or use
one of several external SmartMedia™ adapters).
2. The DSS Player Pro Dictation Module automatically
opens and can download your dictation without
touching a button.
3. DSS Player lists all the essential information: who
recorded the file, when they recorded it, what Work
type is specified.
FSD Solutions
Digital recorders
5. DSS Player can send all your downloaded dictation
to a specified server using secure connection. Just
click on the file and go to Send file, and DSS Player
takes it from there.
6. If you really want a hands-off workflow, the DSS
Player can automatically sent all messages in a
certain folder to the destination pre-assigned. It
doesn't get much easier.
FSD Solutions
Transcription workflow
• The web based application manages the full life-cycle
of documents from the time they enter the system as
dictated audio files, through distribution to the
transcriptionists and editors, and finally back to the
medical professionals.
• Provides transparency and real-time status of your
dictation
• Secure data transfer including HIPAA compliancy
features
FSD Solutions
Transcription workflow
Allotment and Transcription…..
• Automatically allocate to MT personnel based on
rules while keeping track of the status of each file at
any point of time.
• The audio files are then transcribed in the formats
prescribed by the doctors or hospitals by the
transcriptionists.
• The completed files are uploaded into the quality
controller's work area where these are checked for
quality and corrected if necessary.
FSD Solutions
Transcription workflow
Back to the Doctor...
• The quality checked files are then uploaded back to
the system.
• The doctors’ office can receive these files via web,
email and/or fax
FSD Solutions
Security….
•
HIPAA compliance
•
Adequate back-up facilities.
•
The most stringent standards of data and document
security is maintained.
•
A firewall is in place for the safe and secure transfer
of data .
•
The data is encrypted before transmission to ensure
online security.
•
The data is uploaded to safe and secure FTP Server .
•
All employees are required sign NDA.
FSD Solutions
How we are different?
Company
Offer
Requirements FSD Solutions
e-Trans Plans
Uses Proprietary
Software
Up Front Cost.
Hardware,
Software
Purchase
No Proprietary Software, No Up
Front cost, Direct Tool Free
Access
Medical
Dictation
Services, Inc.
Uses Proprietary
Software, Hardware.
Up Front Cost.
Hardware,
Software
Purchase
No Proprietary Software, No Up
Front cost, Direct Tool Free
Access
MedGrade
Uses Proprietary
Software, Direct Dial
toll
Free Access.
None
Very Cost Effective. Fully Volume
Based.
e-Docs
Uses Proprietary
Software, Direct Dial
toll
Free Access.
Hardware,
Software
Purchase
No Proprietary Software, No Up
Front cost, Direct Tool Free
Access
FSD Solutions
Work Flow
Diagram
Voice File
Voice File
Doctor Dictation
Transcriptionist
OR
Doctor Dictation
QA by
FSD Solutions
Report Sent to Doctor
FSD Solutions
How we do it?
Distribution of files
Medical Transcriptionists
Quality Control1
Formatting
Quality Control2
Report sent to
Doctor
Send to Unit Manager
for Approval
FSD Solutions
Sample transcript
Why we are different
PATIENT NAME: Doe, John
DOB: November 11, 1960
DATE: February 13, 2001
CC: Throat tightness.
HPI: Symptoms for a week, initially tried on antibiotic which did not help her a whole lot.
Biaxin gave her a little problem and he was put on Prevacid with some relief.
PMH: Hypertension medications, atenolol 50 mg q.d.
ROS: He denies chest pain or shortness of breath.
PHYSICAL EXAMINATION:
VITALS: Noted.
HEENT: No DVT.
Lungs: Clear.
CVS: S1, S2 normal.
Per abdomen: Soft and benign.
Extremities: No edema.
A/P:
1. Hypertension controlled: We will continue present medications.
2. GERD/Pharyngitis: We will continue with Prevacid and we will not give any antibiotics for
now.
REF: tm/nad/sa/yj/021401
John Smith M.D.
FSD Solutions
Why we are different
We price using Microsoft Word Count found in Tools Menu by
counting the number of printable characters, divide it by 65
(characters per line) and multiply by our rates per line. So the
above transcript, would cost only $ 0.92 (599/65 * 0.1) if we had
quoted 10 cents per line.
FSD
Solutions
Sample transcript
The difference
PATIENT NAME: Doe, John
DOB: 11/01/60
DOS: 11/12/99
PRESENTING COMPLAINT: Follow up syncope.
HISTORY OF PRESENT ILLNESS: The patient has had an echocardiogram done today. The study is
quite normal. He has not had any more syncopal episode, although he is feeling very week.
ASSESSMENT: Syncope.
RECOMMENDATIONS:
1. Holter monitoring.
2. Do not drive until cleared.
3. I have recommended and we shall arrange for overnight pulse oxymetry.
LEVEL OF SERVICE: 99212.
SR: rha
d: 11/12/99 t: 11/13/99
John Smith, M.D.
CODING:
PRINCIPAL DIAGNOSIS:
Syncope: 780.2.
ADDITIONAL DIAGNOSES:
None
PROCEDURE:
None
FSD Solutions
Our Price
YOU SAVED
Our price is based on 65 character line
MORE
THAN 60%
And what you are saving
Doctors earn around $350 per hour and if they spend their valued time in
managing the patient histories manually or they micro manage their in
house staff to maintain the above history……….Imagine……..!!
You will loose $$$$$
FSD Solutions
We provide a perfect blend
of experience, ingenuity,
and technology combined
with superior, round the
clock, hands-on service to
our clients…….
Thank you
for your time…
FSD Solutions
For further information, please contact:
Corporate Headquarter
FSD Solutions
5430 LBJ Freeway, Suite 1200
Dallas, Texas 75240
Tel: 877-212-6460 (Toll-free)
214-257-7895 (Direct)
Email: [email protected]
Web: www.fsdsolutions.com
FSD Solutions