Guided notes for communication 1.03
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Transcript Guided notes for communication 1.03
Teen Living
1.03 Practice Interpersonal Skills
Communication
Communication is__________________
________________________________
The person sending the messages (the
speaker) needs to _______________
____________________(the receivers)
Communication, cont’d…
________________________________
________________________________
Good listening skills:
__________________________________
Active Listening Skills
________________________________
________________________________
________________________________
Give the speaker feedback, by showing
you are understanding of their feelings
Active Listening, cont’d…
___________________________________
___________________________________
i.e. watching your teacher and taking key
notes as they lecture the class
Conflict
Conflict is________________________
__________________
Personality differences can
cause conflict
______________________
______________________
Conflict Resolution
________________________________
________________________________
(tell the other person how their actions
make you feel) ___________________
(Instead of making
'Accusing You'
statements that sound
blameful and attacking)
Conflict Resolution, cont’d…
Choose a quiet time when people have
calmed down and relaxed to resolve
conflict
Mediation – _______
_________________
_________________
_________________
_________________
Planning Process
1.________________– creating a list of
items/problems that need to be resolved
2.__________– what do you want to
accomplish?
3.____________– the steps that it will
take to reach your goal
4. ________– set your plan into action
5. _____________– evaluating whether or
not your goal was reached