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Information for Change
Conference
Information is Power?
Presentation by
Steven Clift
http://www.publicus.net
Information is Power?
• No ... but
• Organized information is strength
• Accurate information is essential.
• Up-to-date, new information is valuable.
Communication
• Communication is vital.
• Ongoing communication is organization.
Intentional communication is strategic.
• Expanding communication is growth.
• Many-to-many communication is vibrant.
Therefore
• Intentional, ongoing,
expansive, many-to-many
communication within the
context of organized
accurate, up-to-date
information is power.
I made this up
• Pre-1994 - Internet Discovery
• 1995-96 - Open Interest and
Collaboration
• 1997-98 - Let’s Get Some, Heal Dig Era
• 1999-2000 - Great Settling
• 2001 - Great Phhffft! or Great Public
Re-intermediation - Our Choice
Public Portal
Thin Directory
Government/
Non-Profit
Service
SILOS
Public Portal
Database - Distributed Work
Government/
Non-Profit
Service
Silos with
Standards-based
Cooperation
Move from thin directory, hard silo system toward
"Yahoo-like” information and service directory.
Integrated Public Service
Multi-tech Access
• Telephone - IVR
Public Portal
Frequent Information
Service Transactions
Government/
Non-Profit
Specialty Sites
• Service Desk - via
Staff
• Kiosk
• Tele Dir Blue Pages
• Print Versions
• Web - Public Access
• Web - Home/Work
• DTV - Info Broadcast
Move from web-only portal, to integrated, distributed,
public service information system with full access through
multiple technologies.
Info Syndication - Digital TV
Community
Information
Syndication
Schools
Police
Community Organizations
Neighborhoods
Cultural Groups
Universities
Local Government
State Government
Federal Government
Public Radio
Public Television
Public Access Cable
Etc.
Non-commercial public
service information in a
given area.
Internet Studio
Distributed studio
aggregates “best-of”
community content for
“syndication.”
Requires communitybased, multi-stakeholder
mediating organizations
and partnerships.
Timely submission of
community information
to standards-based
database system that
includes digital text,
images, audio, and video.
Distribution
Channels
1. Digital Broadcasting Information to be universally
broadcast in the “public
interest.”
2. Online Syndication Non-exclusive distribution
through commercial web sites
Competitors provide valueadded access via high traffic
area sites.
3. Multi-tech Access Including telephone and text
to speech options provided by
the “studio.”
4. Other?
Internet Developments
Public Sector - Non-Profits
Infrastructure
Commerce
Content
General
Content
Community
Private Sector - Media
Interaction
Community
Interaction
Minnesota Public Internet?
Public Sector - Non-Profits
Infrastructure
Commerce
Public Internet?
Content
General
Content
Community
Private Sector - Media
Interaction
Community
Interaction
Let’s Interact
• What can we do together that would not
happen otherwise, but we want to exist?
• The most democratizing aspect of the
Internet is the ability for people to
organize and communicate in groups.
• If the world is run by those who show
up, lets make it so people can show up
from their homes.
User decides to visit
WWW site each time
Questions: How do we get users to
come back? How do we build an
interactive community?
Minnesota
E-Democracy
Citizen
Something has to attract
each user to our site.
http://www.e-democracy.org
World-Wide-Web is a
“Pull” Medium
Your
Personal
Network
F
o
l
k
s
Candidates
Researcher
Civic
E-mail
Discussion
Forums
Send/Receive
“Public
E-mail group
Sphere”
server sends
posts direct to
many people
You subscribe once
and to web.
Commitment made
Media
Candidate
May post via e-mail
Secondary
Networks
Civic and
Issue
Groups
Wired Government
Citizens Semi-Wired Islands
Citizens 1
Institutions
Wired
Government/
Politicians
Major
Flows
minor
Interconnected
Citizens 2
Citizens x
Citizens 500
Citizens Disconnected
within Geographical
Area/Democracy
Wired Democracy
Commercial/
Media Sites
Government/
Politicians
Interactive
Public
Commons
Non-Profits/
Civic Groups
Citizens 1
Citizens 2
Citizens x
Citizens 500
Minnesota Forum
• Capitol Forum - Virtual Committee Rooms for
policy announcements and discussion
• Communities Forum - Information exchange
and dialogue for geographic and diverse
communities
• Commons - Public problem-solving and
experience Sharing across state
Interactive Public Space
• Features could include:
– Announcement e-mail list to all members
– Ongoing opt-in discussion space via
e-mail/web/newsgroup system
– Related shared links directory
– Calendar for related in-person events
– Directory of external online events hosted
by MN Forum partners
Information is Power
• Let’s do it.
• If we organize our diverse “best of”
public service information and build in
complementary interactive public
commons then information will truly
become power.
• Steven Clift, http://www.publicus.net