Transcript Document

Communication:
When a person sends a
message to another person
in order to get a response
or to send information.
MESSAGE
SIGNAL
MESSAGE
Transmitter Transmission of signal
Receiver
Effective Communication:
When the receiver
understands the message the
transmitter sends.
Verbal Communication:
The use of words and
language to communicate.
Ex. Singing, speaking,
(writing),(e-mail),(text message).
Braille? Sign Language?
Non-Verbal Communication:
The use of signs and symbols
to communicate.
Ex. Signs,
appearance, facial expressions,
body language.
What % of communication is
Non-Verbal?
Peanut butter
65-80%
One-way Communication:
Sending a message but not
getting a response.
Feedback:
A response. (can be verbal or
nonverbal)
diagrams
Misunderstanding:
When the receiver interprets
the message differently than
the sender intended.
Ways to avoid
misunderstandings:
1. Ask Questions
2. Be Specific
3. Paraphrase – restate in
your own words
Voice Inflection:
The tone of voice used to get a
message across. “The way
(how) you say something may
be more important than what
you say.”
Directions:
GNH Lumber, Sophias
Expressions: Afraid, Surprise, Bored
end