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Listening
Art or Skill ? Listening
requires effort & concentration.
Robert G. Cole Jr.Sr. H.S. Barbara Lien
1
4/4/2016
Two Kinds of Listeners
PASSIVE: all the responsibility for
successful communication lies with the
person doing the talking.
1. Causes us to be “lazy”.
2. The talker does “all” the work.
ACTIVE: effective listeners play an active
role by guiding the talker with feedback
and thinking.
Robert G. Cole Jr.Sr. H.S. Barbara Lien
2
4/4/2016
Hearing is not Listening!
When you “Listen”, you think. That’s why
you’re tired out after a long lecture where
notes were taken. When you listen, you
intercept a message and translate it.
When you “hear”, no direct interception or
translation or comprehension of the
message takes place, more of a sensing
what was said.
Robert G. Cole Jr.Sr. H.S. Barbara Lien
3
4/4/2016
Advantages:
Stay out of trouble
More up to date
Improve relationships with friends
Increases knowledge
Robert G. Cole Jr.Sr. H.S. Barbara Lien
4
4/4/2016
Why we listen?
INFORMATIVE : The most common
reason to listen, 45% to 90% of the time in
school is devoted to listening for
information (28 minutes out of every 60).
ENTERTAINMENT/Relax/Appreciative:
For enjoyment, relaxation, and fun –
music, conversation, radio, etc.
CRITICAL: To analyze or compare – to
deal with cause and effect situations
DELIBERATE: To judge or evaluate – to
be able to draw a conclusion
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4/4/2016
Why We Listen?
DISCRIMNATIVE: used to single out one
particular sound in a noisy environment.
EMPATHIC: encourages people to talk
freely without fear of embarrassment,
“sounding board”
Robert G. Cole Jr.Sr. H.S. Barbara Lien
6
4/4/2016
Why we don’t listen?
It’s hard work. We’re lazy!
We want to be entertained.
We’re too tired or hungry.
We’re impatient and tune out when we
don’t understand something.
We want to interrupt and speak, instead of
listening.
We yield to distractions.
Internal (with in the mind)
7
Listening Tips
* Get enough sleep, and eat healthy meals.
Work at it.
* Don’t yield to “any” distractions.
Take notes.
* Don’t talk!
Robert G. Cole Jr.Sr. H.S. Barbara Lien
8
4/4/2016
Interesting Facts!
1. People can speak comfortably at 120 to
180 words a minute.
2. People have the ability to listen six times
faster than they speak.
3. “Listening Spare Time”: we sandwich our
own thoughts between the ideas of a
speaker – internal distraction at times.
Robert G. Cole Jr.Sr. H.S. Barbara Lien
9
4/4/2016