Transcript Windows XP Printing Terminology (continued)

Chapter 12: Network Printing and
Offline Files
MCDST 70-271: Supporting Users and Troubleshooting a
Microsoft Windows XP Operating System
Objectives
• Understand Windows XP print terminology and
architecture
• Work with the Windows XP print subsystem
architecture
• Work with printer driver software
• Print across the network and understand the
printing process
• Install and manage printers
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Objectives (continued)
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Configure a printer
Manage the print server
Troubleshoot printing
Troubleshoot Offline Files
Understand folder redirection
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Windows XP Printing Terminology
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Client application
Connecting to a printer
Creating a printer
Direct-attached printer
Network interface printer
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Windows XP Printing Terminology
(continued)
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Print client
Print device
Print job
Print resolution
Print server
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Windows XP Printing Terminology
(continued)
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Printer (logical printer)
Printer driver
Printer pool
Queue (print queue)
Rendering
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Windows XP Printing Terminology
(continued)
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Windows XP Print Subsystem
Architecture
• Consists of several components that:
– Turn print data into a printable file
– Transfer that file to a printer
– Manage the way in which multiple print jobs are
handled by a printer
• Components
– GDI
– Printer driver
– Print spooler
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Graphics Device Interface
• The portion of Windows XP that:
– Begins the process of producing visual output
– Makes WYSIWYG output possible
• Calls the video driver in the case of screen output
• Calls a printer driver in the case of printed output
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Printer Driver
• Windows XP software component that enables
an application to communicate with a printer
• Composed of three subcomponents that work
together as a unit
– Printer graphics driver
– Printer interface driver
– Characterization data file
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Printer Spooler
• Collection of DLLs and device drivers that
receives, processes, schedules, and distributes
print jobs
• Components
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Print router
Local and remote print providers
Print processors
Print monitor
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Printer Spooler (continued)
• Can accept data from the print provider in two
main data types
– Enhanced metafile (EMF)
– RAW
• Print router
– Sends print requests from clients to the print
server
• Print provider
– Server-side software that sends print job to proper
server in format required by server
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Printer Spooler (continued)
• Print processor
– Works with the printer driver to despool spool files
during playback
• Print monitor is actually two monitors
– Language monitor: Comes into play only if the
print device is bidirectional
– Port monitor: Transmits the print job either to the
print device or to another server
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Printer Driver Software
• Function
– To provide an interface between the client and the
printer
• Print devices
– Differ from manufacturer to manufacturer, and
even from model to model
– Right place to bury details is in the printer driver
itself
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Printing Across the Network
• Typical options for printing across the network
– You can print to a printer connected to a print
server through a parallel or serial port
– You can print to a printer connected directly to the
network
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Printing Across the Network
(continued)
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Installing and Managing Printers
• Printers and Faxes window
– Starting point for all printer installation and
management
• Creating a local printer
– Means that you are setting up a printer for local
use
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Installing and Managing Printers
(continued)
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Connecting to a Remote Printer
• Click the Add a printer link in the Printers and
Faxes window
• Choose to connect to a network printer
• Any system prior to Windows NT 4.0 downloads
print drivers the first time the client connects to
the remote printer only
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Managing Print Jobs
• Open the Printers and Faxes window and
double-click the icon for the printer in question
• To manage a print job, select it and then choose
the appropriate menu option
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Managing Print Jobs (continued)
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Configuring a Printer
• The General tab in a printer’s Properties dialog
box contains controls that you can use to:
– Create text comment that shows up in Browse list
entry for that printer
– Create a separate entry to identify the printer’s
location
– Display features and paper sizes currently
available for printer
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Configuring a Printer (continued)
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Configuring a Printer (continued)
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Configuring a Printer (continued)
• Sharing tab
– Select the Share this printer option button and
provide a Share name for the printer
• Ports tab
– Allows you to adjust settings for the ports selected
for use with a particular print device
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Configuring a Printer (continued)
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Configuring a Printer (continued)
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Advanced Tab
• Can be used to:
– Set the hours during which the printer is available
– Set priority
– Define spooling options
• Priority setting
– Determines which logical printer is given first
access to a printer
• Spooling options
– Define how print jobs are managed
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Advanced Tab (continued)
• Separator pages
– Extra pages printed before each print job
– Used to clearly identify details about a printed
document
– Custom pages can be created in Notepad
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Advanced Tab (continued)
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Advanced Tab (continued)
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Color Management Tab
• Used to associate a color profile with a color
printer
• Color profile
– Used to control how color is produced by the
printer
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Security Tab
• Allows you to set permissions for printers
• Add and remove buttons
– Used to alter list of users and groups with defined
permissions for this printer
• Permissions frame
– Lists the permission types
– Offers check boxes to Allow or Deny individual
permissions for the selected user or group
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Security Tab (continued)
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Device Settings Tab
• Used to make sure that the print device itself is
configured properly
• Memory
– Be sure that amount of memory listed on this tab
is equal to that installed in the printer
• Paper trays and other accessories
– If you install one, or rearrange existing ones, you
need to update the settings here
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Device Settings Tab (continued)
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Printers and the Web
• Web support
– Allows remote users to submit print jobs for
printing, viewing printer queues, and downloading
print drivers
• Benefits of Internet Printing Protocol (IPP)
– Enables Web-based distribution of printer drivers
– Offers Web-based print queue management
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Managing the Print Server
• Selecting Server Properties from the File menu
from the Printers and Faxes window
– Reveals the Print Server Properties dialog box
– Forms tab
• Used to define paper sizes
– Ports tab
• Lists all known ports and installed printers on those
ports (if any)
– Drivers tab l
• Lists the installed printer drivers
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Managing the Print Server
(continued)
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Troubleshooting Printing
Problems
• Identify which of the seven components of the
printing process is failing
• Look for documented solutions
• Implement a short-term solution
• Implement a long-term solution, if possible
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Troubling Printing Installation
• If user claims a printer is not being recognized by
PnP and not being automatically installed
– Double check power source and connection to the
computer
– Cycle the power on the printer and make sure
printer is on
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Troubling Printing Installation
(continued)
• If user is unable to install a local printer
– Normal users do not have privilege to install
printers
– Check to see if the user has been assigned the
user right of Devices: Prevent users from installing
printer drivers
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Troubling Printing In General
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Troubleshooting Network Printing
• Verify basic network connectivity
– Make sure you can see and connect to the print
server from your workstation
– Try copying a file to or from the server
• Create a local printer and redirect its port to a
network printer
– Will determine whether there’s a problem copying
files from the server to the workstation
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Troubleshooting Network Printing
(continued)
• Print from a DOS-based program using the NET
PRINT command to connect to the printer
– If this works, this may indicate that the connection
to the printer is not persistent and needs to be
adjusted
• If using TCP/IP printing or a printer attached
directly to the network, ping the printer’s IP
address to make sure the printer is functioning
– Create an LPR port to the printer and connect to
that port to allow the computer to act as the
printer’s queue
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Stopping and Restarting
the Print Spooler
• Spooler service is required for printing
– It’s stopped and started—and its startup
configured—from the Services tool in
Administrative Tools
• By default, Spooler service is set to begin
automatically when system starts
– To stop it, select it from the list of services and
select Stop
– To start the Spooler service again, select it from
the list and select Start
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Fax Support
• Printers and Faxes applet in Control Panel
– Used to install and configure the fax components
of Windows XP as well as printers
• Faxing
– Must be manually configured to receive faxes
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Using Offline Files
• Offline Files
– A multipart solution that involves file designation,
data transfer, and follow-up synchronization
• Files and folders made available offline
– Accessed in the same manner as if they were not
stored locally
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Using Offline Files (continued)
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Folder Redirection
• Altering the physical storage location of
commonly used folders to a network server while
retaining the original local access methods
• Can be configured through two different
mechanisms
– Through My Document’s Properties dialog box
– Through group policy
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Summary
• Microsoft uses a special vocabulary for printingrelated services, software and hardware
components, and activities
• Windows XP print subsystem architecture
consists of several components that:
– Turn print data into a printable file
– Transfer that file to a printer
– Manage the way in which multiple print jobs are
handled by a printer
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Summary (continued)
• Add Printer Wizard in the Printers and Faxes
applet
– Used to create, share, and connect to print
devices
– Used to configure print device
• Important
– Fine tuning printing process for various situations
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Summary (continued)
• Faxing
– Has been thoroughly integrated with the
Windows XP’s printing system
• Offline Files
– Used to cache copies of network shared files and
folders on a portable system
• Folder redirection
– Used to move folders out of the user profile and
onto a permanent network share
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