Transcript Internet Management Systems Public Wifi System

‘THE BEST CONTROLS FOR SHARING YOUR INTERNET CONNECTION ’
Internet Management Systems
Roaming Public Wifi System
4th January 2013
Why Choose Time Out Internet
• Time Out Internet is an Internet Management System that allows
you to manage customers giving them a time and data quota for
your Internet network – wireless and/or cabled.
• Time Out Internet works perfectly for multiple users sharing the
same internet network and adds another level of security for you to
track the identity of your users.
• Time Out Internet is an innovative and contemporary Internet
Management Systems company that has a reputation of excellence
through their professional approach to implementation of projects
of all sizes.
• Time Out Internet is experienced in working with clients of all sizes.
From small offices/shops to large businesses and public areas, Time
Out Internet proudly delivers first class technology solutions and
support no matter the size of the organisation.
Time Out Internet Allows you to...
• Identify who is using your internet. Avoid being accountable for
inappropriate website access and piracy issues and comply to your
obligations under the Cybercrime Legislation Amendment Bill 2011
• Customise the client log in screen to show your web site or a special on
offer or even sell the space as advertising to get a return on your
investment.
• Set data and time limits ensuring that network resources are allocated
accordingly and users can only access the Internet during the time
allocated and only use the amount of data allocated.
• Monitor bandwidth usage for every user and control their
upload/download speeds.
• PayPal billing system built in so customers can purchase their own
internet access 24/7 without your interaction and the money goes into
your businesses PayPal account.
• Receive customers mobile numbers and email addresses to use for your
businesses marketing (if the Time Out Internet Public Wifi System is used)
• Add an extra layer of security to your internet network
Time Out Internet Commercial Use Router
• Time Out Internet Commercial Use Routers
allow you the flexibility to connect devices
wirelessly to the Internet whilst in a public
area. Eg: park, sports stadium
• They are robust, commercial routers, modified
to work transparently and are remotely
monitored by the Time Out Internet Access
Control Server and can be re-booted and
modified if required without interaction.
Time Out Internet Access Control Server –Service &Support
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The Time Out Internet Access Control Server is specially designed to
support the needs of visitor based networks and ensures the restrictions
put in place for open internet access are adhered to.
• There is great potential for exploitation of internet access without security
and adequate controls. Any excess data charges created by malicious or
over usage of internet downloads will be the responsibility of the
business. As such this area of protection needs particular attention.
• The Time Out Internet Access Control Server provides a number of
customisable services including the provisioning of a login page for users.
• With our industry experience, we always endeavour to ensure maximum
wireless coverage with our solution; however, due to the subjectivity of
wireless signals, there is always a possibility of low signal areas.
Support Services – Access to Control Server
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Access to the Time Out Internet Control Server includes all upgrades at no cost, remote support/ troubleshooting (if required) and the
IP data retention if required.
Support Services - Access to Control Server
Access to the Time Out Internet Control Server includes all upgrades at no cost, remote support/ troubleshooting (if required) and the
IP data retention as outlined.
TIME OUT INTERNET SUPPORT LINE
1300 88 00 64
8:00 am – 5:00 pm Monday through Sunday EST
Urgent Calls
Time Out Internet clients and guests now have a support phone number to call if there is a technical issue during business hours 8:00
am – 5:00 pm Monday through Sunday EST. If your call is not answered, please leave a message with all the contact details and a brief
description of what the issue is and we will respond within two hours.
We are happy to take support calls regarding Time Out Internet directly from your guests and we will troubleshoot accordingly.
However, viruses and unmaintained computer devices are outside our scope and if we feel the call is not appropriate to Time Out
Internet, we will politely advise the guest to contact their IT person to have their equipment tested. As a courtesy, we will endeavour
to let you know if we receive calls that are not relevant to Time Out Internet.
Non Urgent Calls
Support for non urgent enquiries is offered by contacting Time Out Internet support via the internet or email 24 x 7.
You can email directly to [email protected] or log a support request on www.timeoutinternet.com Contact Us - Button or
the Time Out Internet administration website – www.netconnectspot.com Support Options - Button – Contact Support.
Tickets will be generated by email to our Help Desk or by phone if email is unavailable. You will receive a response within 24 hours.
Support Outside Hours
Emergency services performed outside of the hours of 8:00 am – 5:00 pm Monday through Sunday shall be escalated accordingly and
dealt with best effort.
Should a problem be discovered during Time Out Internet monitoring, Time Out Internet shall make every attempt to rectify the
condition in a timely manner through remote means.
IMPORTANT
Time Out Internet is alerted if a customer’s router goes offline. This enables us to be proactive in our support to you. The customer
will need to advise whom we should contact if this occurs.
Create User Accounts
Offering Paid Internet Access (Optional to offer to customers)
Roaming Public Wifi System
• One username & password – can be
used as a roaming system to access all
networks in the public area that have a
Time Out Internet Public Wifi System
eg: libraries, resorts, council parks
• Can be used as an in room solution
End User Interface
•Connect to the wifi signal
•Open a browser
•Click on the mobile phone icon
User Information to Receive Username & Password
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Enter your mobile phone number – overseas and local numbers accepted
Enter your email address
Tick to agree to the Terms & Conditions of wifi usage – no tick, no access
Un-tick to opt out of receiving hotspot and marketing information
Administration/Management Screen
• Set the Internet access time - days
• Set the data amount per user in Megabytes
• Set the allowable upload/download speed
• Set the amount of SMS’s that can be received from
the same telephone number for the day
• Set the amount of text messages the system can
receive every day
• Activate SMS option/turn off SMS option – use
voucher system instead
Administration/Management Screen
Data/Time Monitoring
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Monitor bandwidth usage in megabytes – 1 Day, 7 Days, 30 Days or
365 Days – uploads & downloads
• Data usage per user
• Time online per user
• Summary of username details:
• Network accessed
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Username
Upload amount
Download amount
Total data usage
If they are online
Detailed Information
• Session times that the internet has been accessed by that user
• Upload and download amounts for that session
• A suspend button to permanently/temporarily suspend this user
• Access to change their setup and access details
Data/Time Management Screen
Additional Information
• Prepaid SMS quantity eg: $200 = 2000 SMS @ 10c ea
= approx 66 SMS per day – no expiry – buy in blocks
• Notice given in advance to top up SMS’s – they are
getting low
• Mobile Phone number and email information emailed
weekly to the allocated client contact - utilise for
marketing and data retention obligations
• Time Out Internet keep IP addresses if requested to
retain data
Contact Details
Peter Trollope
Technical Director
[email protected]
Ph: 0414 983 136
Judy Senn
Sales Director
[email protected]
0411 705 723
Ph: 07 5667 8226
PO Box 715 Tewantin Q 4565
www.timeoutinternet.com