Proctor Caching and System Check

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Transcript Proctor Caching and System Check

Proctor Caching
and System Check
Conference Number:
(877) 554-0877
Conference Pin:
931-685-7024
September 4, 2014
Becky Hoeft
WebEx Basics
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Agenda
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2.
3.
4.
5.
Proctor Caching Overview
Technology Configurations
Proctor Caching
Using System Check
Resources
Proctor Caching Overview
Proctor Caching Overview
TestNav Proctor Cache is Pearson supplied software that is used in conjunction
with TestNav to reduce bandwidth requirements and accelerate the delivery of
test content.
• Proctor caching is not required, but is strongly
recommended and required for the best online testing
experience.
• Proctor caching:
- allows you to pre-cache test content to your local network before a test;
- reduces the burden on your internet service provider (ISP) by eliminating
redundancy in request for test content; and
- stores an encrypted local copy of all pre-cached tests.
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Proctor Caching Diagram
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Proctor Caching Installer
All technical documentation is now available on the User Guides and Technology
tab on the Resources page of PearsonAccess. View the User Guides and
Technology tab (PearsonAccess > Resources > User Guides and Technology).
Windows:
- Save the file, and then double-click the executable file to open the installer
screen.
- Click the Run button to launch the installer, and then use the wizard to
continue installing proctor caching.
Mac:
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Save the file, and then double-click the ZIP file, and then double-click the
application to open the installer screen.
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Click the Open button to launch the installer, and then use the wizard to
continue installing proctor caching.
Proctor Caching Requirements
Please visit the
Proctor Caching Hardware and Software Requirements
page for up to date information on supported releases for
computer operating systems, Java, and Flash.
•
The minimum hardware requirements for all computers used for Proctor
Caching with TestNav are listed on this page. You can find the version of
Proctor Caching that you are using by looking at the bottom of the Proctor
Cache Admin screen in the browser.
Note: Please do not make any technology changes during an online testing
administration, including applying software patches.
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Technology Configurations
Technology Configurations
Using Technology Configurations, you can manage proctor caching
computer configurations and response file save locations.
Login to PearsonAccess
Select Test Setup >
Technology Configurations
Technology Configurations
Select New Configuration to
launch the Configuration
Details Wizard.
Enter a Configuration
Name and select
Continue.
Technology Configurations
Select Add Organization
Select the organization,
and select Add
When complete, select
Continue
Technology Configurations
Specify TestNav and proctor
caching settings
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Configuration Name
IP Address
Port
Pearson-supplied caching
Specify the student
response file backup
locations
When complete, select
Continue
Technology Configurations
System will return to
Technology Configuration
screen
•
Selecting a
configuration name
will allow review of
the Configuration
Details
TestNav Configuration Details
Configuration Details allows
you to:
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•
edit the configuration name
add additional organizations
to the configuration
edit the TestNav settings
add new TestNav settings to
the organization
With multiple TestNav
settings, note that you can
now:
•
•
change default configurations
delete configurations
Changing TestNav Configurations
If you select Make Default,
you will be prompted how
PearsonAccess should handle
test sessions that have the
previous default setting.
Deleting TestNav Configurations
If you select Delete, you will
be prompted how
PearsonAccess should handle
any test sessions that have the
setting you are deleting.
Proctor Caching a Session
PearsonAccess – Create New Session
In Test Session Details, the Proctor Caching Computer drop-down menu will
use the default setting first, but you may select another if needed.
PearsonAccess – Proctor Caching
Proctor Caching a Test Session
The message “Testing your
connection to the proctor caching
computer…” will briefly display.
From the Pearson Proctor
Cache Java Applet, select
Run
Proctor Caching a Test Session
If the proctor caching machine
is not running, this error will
display.
In order to proctor cache a session:
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The proctor caching machine is on;
Proctor caching software has been
installed on the computer;
And the proctor caching software is
actively running.
Proctor Caching a Test Session
Proctor Caching will determine
which form(s) are needed for
the test session, and display
the estimated size of the
content, along with the
estimated time to download.
Select Next to continue; you
should not de-select any forms
or recalculate.
Note: For sessions with Form
Group Type Main and
Accommodated, all forms will
be cached to the session.
Proctor Caching a Test Session
A message that proctor
caching is in progress will
briefly display.
If necessary, select Run from
the Pearson Proctor Cache
Applet.
Monitor Proctor Caching
To verify that TestNav Proctor Cache is running, enter the following address into your
Web browser: http://xx.xx.xx.x:4480 (x characters represent numbers from your
proctor caching computer IP address). If proctor cache is not running, an error screen
will appear.
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SystemCheck for TestNav 7
Proctor Caching a Test Session
On your Internet browser, the
Proctor Caching Diagnostics
screen will open to the
Contents tab; the form(s) to
be cached will be displayed
with a “Waiting” status
Refresh your screen, and the
status will update to “OK”
when the form has cached.
Proctor Caching Diagnostics - Contents
OK – Content is successfully cached
Not Loaded – Content is not cached
Waiting… - Content is waiting to be loaded
Loading… - Content is currently loading
Failed to load content – There was a failure to load content
MD5 Check Invalid – MD5 comparison could not be completed
MD5 Mismatch – MD5 comparison was completed but files did not
match
In general, any status in red is a critical problem. Any content with a
red status should be checked and reloaded. If the problem is not
resolved, contact Pearson’s Help Desk.
SystemCheck
Overview
SystemCheck validates testing workstations meet the minimum system
requirements needed to run TestNav 7
SystemCheck also provides the ability to run bandwidth speed checks to help
plan for online testing capacity
SystemCheck estimates the number of concurrent testers that could be
supported, at the time check is performed
Pearson Customer Support may also use SystemCheck results to assist
customers in trouble shooting
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SystemCheck Functionality
• TestNav 7:
- Validates system requirements are met on testing workstations
• Network User Capacity:
- Bandwidth testing for Internet and proctor caching connections
- Volume estimates for capacity planning
• Testing Volume Calculator:
- Online volume calculator
- Modify network links and network utilization sliders as necessary
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TestNav 7
Click Print Friendly to save your results
Click Start to check the workstation environment
Choose System Check
• Validates student workstation to ensure that minimum
requirements are met
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Network User Capacity
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Tests internet bandwidth between the workstation and Pearson’s servers
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To gather realistic results, SystemCheck should be run from a student
testing machine on the same day of week/time of day as when you
anticipate performing online testing
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Click Add Caching Computer to add your potential proctor caching
machine for a local network bandwidth test
Add Caching Computer
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Add a name for the caching computer, the host IP address, and port (4480)
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Can add multiple proctor caching computers by repeating these steps
Network User Capacity Results
Click Start to run the speed check
Click to see onscreen information
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Click on Start to begin the test
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Onscreen information helps determine whether the connection was
successful or not
Network User Capacity Results
Choose System Check
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Based on the bandwidth test, SystemCheck can provide an estimated
number of students that can test concurrently
Testing Volume Calculator
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Testing Volume Calculator Results
Planned testing is
feasible with available
network capacity
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Planned testing is
dangerously close to
available network
capacity
Planned testing exceeds
the available network
capacity
The graph will display the results based on your inputs. The background should
remain white to ensure your planned testing volume can be supported by your available
network capacity.
Resources
The Resources link will take
you to needed
documentation such as
manuals, trainings, and
important technology
updates.
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Questions?
Pearson Help Desk
888-817-8659
Monday – Friday, 6:00 a.m. – 7:30 p.m. (CT)
[email protected]