Transcript Service Management

Agenda
0 About AdvOSS
0 Product Portfolio
0 Partnership Opportunities and benefits
About Us
0 AdvOSS is a Canadian company and a vendor of solutions
that enable Communications Service Providers to Deliver,
Manage and Charge for their Services.
Founded in 2001 in the US and moved to Canada in
2007 and after three years of rigorous development and
two years of testing in the field on multiple operators.
All products are designed to function independently but
together all of these products offer an almost complete
range of products needed by a modern CSP in its core
network.
Product Portfolio
AdvOSS products are mainly towards carrier grade service
providers. AdvOSS offers a wide range of products that can be
broadly classified into three product lines:
1. Service Charging (For all types of service providers)
2. Service Management (Mainly for ISPs)
3. Service Delivery (Mainly for Telecoms)
All AdvOSS products are designed to be capable of working
independent of others or to be part of bigger solutions
working together in a tightly integrated way
AdvOSS Products Portfolio
Service Charging
Service
Management
• CRM
• Converged Billing
• Charging & Rating
Engine
• Voucher Management
• Franchisee Management
• Interconnect Billing
• Provisioning Engine
• AAA Server (RADIUS
& DIAMETER)
• Policy Server
• HSS (Home
Subscriber Server)
• NMS (Network
Management
System)
• Mediation
Service Delivery
• Session Border
Controller
• LCR (Least Cost
Routing) Engine
• SIP Trunking AS
• Residential VoIP AS
• Phone2Phone AS
• SDP (Service
Delivery Platform)
Service Delivery Platform
AdvOSS Service Charging
Diverse Portfolio of future proof Billing & OSS
Products
CRM & Order
Management
Provisioning Engine
Converged Billing
Charging & Rating
Engine
Voucher Management
Franchisee
Management
Interconnect Billing
AdvOSS Service Charging
CRM
0 AdvOSS CRM allows a service provider to manage all aspects of its relationship with its
Customers. It allows the CSP to define services, create multiple Service Offerings for each
service, bundle them in products and catalogs and issue those products as subscriptions to
subscribers. It provides captive and web portals for different types of users of the system
including customers, CSRs, administrators, channel partners, resellers and vendors.
AdvOSS Service Charging
CRM & Order Management
AdvOSS Service Charging
Provisioning Engine
0 AdvOSS Provisioning Engine executes all changes on the network elements required for
order fulfillment or service management purposes. It provides multiple transports to
integrate with different types of interfaces. It can integrate with any work flow
orchestration engine and includes three different types of orchestration engines. Provides
complete input validation, audit trails, transactional execution, reporting and support for
bulk operations.
AdvOSS Service Charging
Converged Billing
AdvOSS Converged Billing enables a service provider to process subscription charges
for the services that it offers. It allows converged multiple services to be provided to
subscribers and allows flexible subscriber and subscription models with different life
cycles. It generates invoices and processes all payments in different ways. It integrates
with CRM, Rating & Charging engines, HSS and Provisioning Engines for full cycle
service management.
Account Balance
Management
Multiple
Currencies
Payment
Processing
Billing Cycles
Subscription
Charges
Invoicing &
Financials
Virtual Operators
Corporate Billing &
Enterprise Accounts
Friends n Family
Packages
Multi-services
Billing
Automatic Service
Management
AdvOSS Service Charging
Corporate Billing & Enterprise Account
Wallet Management
Employee A
Basic Business Plan
Manager
Corporate Wallet
Premium Business Plan
- Free on net calls
- 500 Free mins on national
calls
Sr. Executive
Premium Plus Business Plan
-Free on net calls, 1000 Free
mins on local and international
calls
AdvOSS Service Charging
Multi-services Billing
0 Sophisticated Multi-services Billing & Service Management
0 Easy on the fly creation & management of new services
Enterprise Account
Wimax Data
VPN
VOIP/SIP
Trunk
Video
Conferencing
IP Contact
Center
Web Hosting
AdvOSS Service Charging
Charging & Rating Engine
0 AdvOSS Charging & Rating Engine enables a service provider to track usage of its services
by its customers. It includes a quota manager that consumes usage of services against
different counters defined as part of subscriptions. It also includes an Account Balance
Management Function that keeps track of customer’s balances. Rating Engine allows
flexible pricing mechanisms for usage of services including flat, time varying, progressive
and others.
AdvOSS Service Charging
Voucher Management System
0 AdvOSS Voucher Management System enables a Service Provider to use pins as payment
vouchers. It provides a highly secure mechanism of pin generation and then full life cycle
of the pin including activation, selling, redemption and purging, Supports scratch cards
and dispensable pins. Allows resellers to generate their own pins. Provides integration
with different payment terminals. Generates real-time detailed reports for business
intelligence
AdvOSS Service Charging
Franchisee Management System
0 AdvOSS Franchisee Management System enables a service provider to appoint a network
of franchisees for sales and payment processing. It also allows sales and tracking of
payment vouchers to them. It supports creation, distribution and eventual redemption of
electronic credit as a method of payment and for this purpose allows franchisees to make
their own network of reseller franchisees. Includes self-serve portal for Franchisee admins
and tellers
AdvOSS Service Charging
Interconnect Billing
0 AdvOSS Interconnect Billing manages all relations of a service provider with its vendors or
suppliers. It integrates with the rating engine to rate each instance of service usage as per
rates provided by vendors in their rate sheets. It supports multiple currencies and allows
to send and receive invoices and do payment settlements. Also provides reconciliation
tools for matching usage records with vendors. Includes a self-serve portal for vendors.
AdvOSS Service Management
Scalable & Reliable Next Generation AAA Applications
AAA Server
Policy Server
HSS
(Home Subscriber
Server)
Mediation
AdvOSS Service Management
AAA Server
0 AdvOSS AAA Server is required by any communications service providers such as
Telecoms, wired and wireless broadband providers in 3G, 4G, LTE or other technologies. It
is needed to provide a real-time interface between service delivery functions and core
functions like B/OSS, policy, rating, charging, service management and subscriber
management.
AdvOSS Service Management
Policy Server
0 AdvOSS Policy Server is required by any service provider who has complex
service management needs and have to make policy driven decisions based on
business rules to realize those needs. AdvOSS Policy Server enables a service
provider to create policies and define their business rules for any business
process e.g. Routing, Charging, Resources allocation and others. It specially
realizes the PCRF (Policy Charging Rules Function) as defined in the PCC
framework of 3GPP for next generation networks like LTE, IMS, Wi-Max and other
4G technologies
AdvOSS Service Management
Policy Server
QOS Differentiation (Services & Subscription based)
Access Aware Policy Restrictions (based on Type of access
(HFC, Wi-Max, Wi-Fi)
Location Aware Control & Charging
Fair Usage based Bandwidth Throttling
Time of the Day/Day of the week based bandwidth
management policies
Bandwidth on Demand
AdvOSS Service Management
HSS (Home Subscriber Server)
0 AdvOSS HSS is required by any communications service providers such as Telecoms,
wired and wireless broadband providers in 3G, 4G, LTE or other technologies as the
centralized data repository. It stores subscribers identities and subscription data about all
subscribers and their service offerings. It is also required to keep track of service add-ons
and their subscriptions by individual subscribers. It serves service profiles to Application
servers or policy enforcement points.
AdvOSS Service Management
Mediation System
0 AdvOSS Mediation provides interfaces between different network elements that are
generating data about service usage and provides means to correlate it and insert into
back end systems
Service Management Products
Roadmap
Q2 2012: support for LTE
Main Goal is to make products PCC Framework compliance which will automatically make
AdvOSS Service Management Products LTE Compliant (Expected to be completed Q2 2012).
AdvOSS is in process of implementing the following interfaces.
• Gx: Between PCRF and PCEF (residing on PDNGW)
Gxa: Between PCRF and Access BBERF
G
(Bearer Binding and Event reporting function)
Gxc: Between PCRF and Serving BBERF
• Gy: Between PDN-GW and OCS (Online
charging Function)
• Gz: (Between PDN-GW and OFCS (Offline
Charging System)
S
• S9: Between Home-PCRF and visited PCRF
R
• Rx: Between AF and PCRF
AdvOSS Service Delivery
Innovative, State-of the art
SIP & IMS Offerings
SBC
SIP Application
Servers
• Serves as Network Entry
and Exit Point
• Signaling and Media
Proxying
• NAT Traversal
• Location Server &
Registrar
• Topology Hiding
• Admission Control at
Ingress and Egress
• Residential VoIP AS
(Class 5) with Fixed
Mobile Convergence.
• Prepaid Voice AS
• SIP Trunking AS
Session Border
Controller
LCR (Least Cost
Routing)
Engine
• Least Cost Routing
• No Loss Routing
• Concurrency Check
• Failover Routing
• Jurisdictional
Routing
• QOS based Routing
• SIP Interface
• RADIUS Interface
• Number Portability
Lookup
Softphone
• PC based Dialer
• Mobile Dialer
AdvOSS Service Delivery
Least Cost Routing Engine
0 AdvOSS LCR: An Engine that allows the routing of each voice call or other service
request towards the vendor providing the least cost for that destination.
Integrates with any other SIP based or Radius based Application Server
AdvOSS Service Delivery
SBC (Session Border Controller)
0 AdvOSS SBC: A SIP Based Session Border Controller providing all Session Border Control
functions in addition to serving as IMS Core Calls Servers P-CSCF, I-CSCF and S-CSCF
AdvOSS Service Delivery
Residential VoIP AS
0 Residential VoIP AS: Specially designed Application Server to introduce state of the art
Class 5 Residential voice & IP Telephony services with Fixed Mobile Convergence. It
includes feature rich SIP application modules for delivery of Voice over Broadband
services.
AdvOSS Service Delivery
SIP Trunking Application Server
0 SIP Trunking AS: A SIP Based Application Server for telecoms allowing wholesale providing
of SIP Trunking services to Enterprises.
AdvOSS Service Delivery
Phone2Phone AS
0 Phone2Phone AS: A SIP Based Application Server for telecoms allowing them to offer prepaid calling cards and other similar phone to phone services.
Service Delivery Products
Roadmap
Q3 2012: IMS/LTE Compliance
By Q3 2012, AdvOSS has targeted to make its SIP products IMS compliant which will
automatically make them LTE-EPC network compliant. We will make our SBC fully compliant
with IMS Core Calls Servers
P-CSCF
I-CSCF
S-CSCF
Fully Featured
Hosted IP PBX
(Q3 2012)
IMS/LTE
Q3 2012
Hosted Contact
Center
(Q4 2012)
Conferencing
(Q4 2012)
IM/Presence
(Q4 2012)
Hosted Call
Center
(Q4 2012)
Upcoming Product line
Cloud Computing and cloud based services
0 Virtualization
0 Hosted Microsoft Exchange
0 Hosted SaaS (Software as a Service)
Software Architecture
AMPS as Middleware
Platform & Scalability
Distributed Application and Data processing
Distributed application processing: Dispatcher & Peer Architecture
Platform & Scalability
Distributed Data processing
0 Data Replication-Central write
& Distributed reads
0 Data partitioning with
replication
AdvOSS Solutions
Key technology Benefits
High Availability
AdvOSS Solutions
Key Technology Benefits
Scalability
0 AdvOSS uses the following technologies and architectures to achieve Scalability
0 Dispatcher/Server Model
0 Layers of Dispatching
0 Replication
Dispatcher/Server Model
AdvOSS Solutions
Key Technology Benefits
Scalability
0 Layers of Dispatching: For large scale Operators extra layer of dispatching can
be added
AdvOSS Solutions
Key Technology Benefits
Scalability
0 Replication: AdvOSS database designs separate the OLTP Servers where all writing of
new data is going on from the OLAP Servers where all heavy reads and analytical
processing is going on. This provides almost limitless scalability as it is possible to put
more and more servers all getting a copy of data in real-time where heavier processing
can be done without effecting the master Transaction Processing Servers.
AdvOSS Solutions
Key Technology Benefits
Scalability
0 Replication between Heterogeneous Databases: AdvOSS uses advanced
database replication middleware to synchronize data between different types of
databases e.g. from MySQL to Oracle in real-time.
AdvOSS Solutions
Key Technology Benefits
Redundancy
AdvOSS uses different technologies
in combination to achieve
redundancy in the system
Storage Redundancy: All databases
are redundant and use advanced
multi-master replication techniques
to keep up to date with each other.
Computation Redundancy
0 Database
Multi-Master replication offers
computation redundancy as well.
Processing can be switched to
secondary servers in real-time
without loss of continuity.
0 Switching and AAA
All Switching and AAA architectures
work on a dispatcher / Serving node
architecture. Dispatcher does realtime load balancing among all
Serving Nodes.
If any Serving node goes down,
processing carries on through other
available nodes.
AdvOSS Solutions
Key Technology Benefits
Disaster Recovery
The System can be deployed in geographically distant data centers, for disaster
recovery reasons. Using the DR setup, existing services realized through AdvOSS
Solution deployed at main site can keep on working in the case of a disaster that
makes primary solution unavailable for any reason.
Partnership Opportunities
AdvOSS is actively seeking channel partners worldwide
Different opportunities are available
1. Channel Partners
Channel Partners core competence is in pre-sales.
Their value add is in:
0 Marketing
0 Business Development
0 Sales
Channel Partners
AdvOSS Provides:
0 Technical pre-sales training to partner personnel
0 Extensive marketing and sales collateral
0 Detailed competition analysis
0 Product Demos
0 Proof of concept creation
0 RFP compliance
0 Sales Negotiation and deal closing help
2. System Integrators
System Integrators are primarily involved in post-sales
activities until service launch.
Their core value adds are in:
0 Installation
0 Configuration
0 Integration
System Integrators
AdvOSS Provides:
0 Extensive training to partner personnel
0 Detailed documentation for performing tasks
0 Interface requirements and protocols
3. Managed Service Providers
Managed Service Providers specialize in providing:
0 Infrastructure and Network Administration
0 Platform & System Administration
0 Database Administration
0 Maintenance and Update
0 Monitoring
0 Level 1 support
Managed Service Providers
AdvOSS Provides:
0 Extensive training to partner personnel to execute the
tasks
0 Detailed SLA mentioning roles and responsibilities of
each party
0 Manuals and SoPs to perform each task
Contact Us
Head Office: 10691 Shellbridge Way, Suite 120
Richmond, British Columbia V6X 2W8
Canada
Tel:
+1 (604) 800 0269
Website:
http://AdvOSS.com
Email:
[email protected]