Transcript Prezentacja_Sprawozdanie z działalności Prezesa _17_06_ENGx

Report on activities
of the President of UKE for 2014
Activities of the President of UKE in the scope of:
• development of telecommunications
networks and services
telecommunications market
analyses
Interconnection
end-user protection and
universal service
monitoring activity
• development of postal services
and market liberalization
liberalization
of the postal market
universal service
telecommunications
infrastructure
numbering resources
management
monitoring activity
frequency resources
management
broadcasting
international cooperation
in the scope of
telecommunications services
market
legal proceedings conducted
by the President of UKE
international
cooperation in the scope
of postal services market
Telecommunications market analyses
Action
Conclusion
Effect
Regulation of the retail leased
line market (7/2013)
Identifying effective competition
in the market
Withdrawing regulatory
obligations imposed on TP SA
(currently Orange Polska SA)
Regulation of the wholesale
broadband access services
market (5/2007)
Delineating two separate
markets:
• Area of municipalities with
lack of effective competition
• 76 municipal areas, where
effective competition exists.
in the first market regulatory
obligations were imposed on
Orange Polska SA
In the second market regulatory
obligations were withdrawn
Review of the national
and international markets of
telephone calls in a fixed
location (3-6/2003)
Identifying effective competition
in the markets
Withdrawing regulatory
obligations imposed on TP SA
(currently Orange Polska SA)
Interconnection
Proceedings on settling dispute between
operators on telecommunications access
(Article 28 of the Telecommunications Act)
•
•
48 proceedings on telecommunications
access conducted under Articles 27-31 of the
Telecommunications Act,
109 administrative proceedings initiated
before 2014.
The proceedings referred to i.a.:
• disputes between operators concerning
adaptation of the agreements to the
provisions of the so-called Super Reference
Offer (SOR),
• establishment/change of the cooperation
and clearing conditions for the access
services to the smart network services for
the network users,
• access to technical infrastructure of Orange
Polska (OPL) and alternative operators.
In the conducted proceedings the President of
UKE issued in 2014 i.a. the following
decisions/resolutions:
•
•
•
•
•
56 decisions referring to the
telecommunications access, including i.a.:
8 decisions settling disputes, 10 decisions
refusing to determine conditions of
cooperation in the scope of
telecommunications access),
2 resolutions specifying the date of
negotiations completion in regard to
telecommunications access,
2 resolutions refusing to complement
a decision,
2 resolutions refusing to initiate
a proceeding.
End-user protection and universal service
Demand
maps
At the end of 2014 maps of demand pictured
data gathered on the basis of about:
49 000 fixed Internet submissions,
21 000 fixed telephone submissions,
386,000 hotspot submissions.
Memorandum
on the quality
of services
Permanent
Consumer
Arbitration
Court
"Report on the works conducted under the
Memorandum
on
cooperation
for
improvement of the quality of services in the
telecommunications market"
206
cases
were
the Arbitration Court.
brought
before
Unified, common requirements as regards
quality parameters of telecommunications
services and its measurement were determined
that shall be applied by providers.
Subject-matters of the disputes concerned in
particular:
- fees for early termination of an agreement on
the provision of telecommunications services
(prior to the period for which the agreement has
been concluded),
- fees for the provision of telecommunications
services,
- compensations for improper provision of postal
services.
End-user protection and universal service
Consumer policy
Within the carried out interventions
and mediatory proceedings the
Office “recovered” 1 434 670.69 PLN
for the benefit of consumers.
2944 mediatory
proceedings were
carried, of which:
1381 were
completed in
favour of
consumer.
The Office examined
5474 applications
for intervention,
of which:
3857 were
completed in favour
of consumers.
Monitoring activities
Inspections in the scope
of telecommunications
Financial penalties
Product inspection
18 ad hoc inspections, which
concerned i.a. the use of allocated
numbers, compliance with the scope
and rules of providing Internet access
service free of charge by local
government units.
1526 administrative proceedings to
impose financial penalties.
1610 products were subject
to inspection concerning compliance
with essential, detailed and other
product requirements
by these products.
Within the inspection 513 noncompliant products were found,
which accounts for 31.86% of all
products inspected.
10 planned inspections, concerning
compliance with the obligation under
Article 36 of the Telecommunication
Act by the entrepreneurs.
The most important proceedings to
impose financial penalty included i.a.
proceeding concluded with imposing
a financial penalty on P4 Sp. z o.o.
for infringement of the
telecommunications secrecy
obligation.
In 2014 laboratory tests of 441
products were carried out.
Out of all the rested products 140
did not comply with the essential
or detailed requirements.
Telecommunications infrastructure
•
•
•
The "Report on the coverage of the territory of
the Republic of Poland with the existing
telecommunications infrastructure and public
telecommunications networks securing or
enabling the securing of broadband access to
the Internet" was published;
Database on infrastructure and broadband
services (SIIS) was modernised;
57 administrative proceedings under Article 30
(1) of the Mega-law and Article 139 (1) of the
Telecommunications Act in scope of access to
property, as well as Article 17 of the Mega-law
concerning access to infrastructure of an entity
performing public utility tasks.
Map 1. Number of investments carried out in the areas of 2G and 3G "white
spaces"
Source: Raport on the coverage of the Republic of Poland with the existing telecommunications
infrastructure, investment projects implemented in 2013 and planned for 2014, as well as with
buildings enabling collocation, August 2014.
Telecommunications infrastructure
Chart 1. Number of infrastructure thefts
Source: UKE on the basis of Report on activities of the President of UKE for 2014, April 2015.
Memorandum on counteracting theft
and devastation of infrastructure
Effects of activities undertaken under the
Memorandum
of
cooperation
in
counteracting theft and devastation of
infrastructure, signed on 23 August 2012,
comprised i.a.:
• introduction of amendments to the Act
on Waste,
• incorporation of the Memorandum to
the "Together for safety" governmental
project,
• reducing the phenomenon of theft of
telecommunications infrastructure,
• establishment of the Foundation to
counteract theft and devastation of
infrastructure,
• promoting the activities during Ist
International
Conference
on
counteracting metal theft.
Numbering resources
management
Location and Information Platform
with the Central Database (PLI CBD)
Almost 500 decisions were issued within numbering resources
management in 2014. Those concerned:
• numeration for the public telecommunications network (geographic numbers for the
PSTN in fixed location),
• non-geographic numeration for the PLMN (including MVNO),
Since 31 March 2011 the President of UKE
has been managing the PLI CBD system,
which is a part of nationwide Emergency
Notification IT System.
The Platform is used to provide systems
and services responsible for handling
emergency calls with information on end
locations of telephone networks.
Thanks to PLI CBD emergency response
time of the legally appointed rescue
services has shorten.
• non-geographic numeration for the provision of phone service using the packet data
transmission in IP technology (VoIP),
• access numbers for the ICT network NDSI,
• international and national signalizing NSPC and ISPC points,
• access numbers for the intelligent network INDN,
• access numbers for the NDS network,
• the Special Services Subscriber AUS numbers,
• mobile network codes (MNC),
• NR NP routing numbers.
Frequency resources management
The President of UKE issued in 2014 in total 67 923 of
various decisions connected with managing the use of
spectrum.
Type of decision:
Number
Decisions in point-to-point fixed service
Decisions in mobile service issued for the mobile
network operators
23 186
Decisions in mobile service for the RRL network
2 066
Decisions in the aeronautical service
Decisions on the allocation of identification
numbers and decisions in the maritime service
38 758
640
identifications
– 329
stations – 346
Decisions in the scope of radio broadcasting
621
Decisions in point-to-multipoint fixed service
1714
Decisions in the scope of television broadcasting
202
Decisions in the satellite services
Decisions in the amateur service issued
for foreigners
56
Total
5
67 923
Auction for the reservation of frequencies
of 791-816 MHz and 832-857 MHz, as well as of 2500-2570
and 2620-2690 MHz bands
On 19 October 2014 the President of UKE announced an
auction for 19 general exclusive frequency licences in the 800
MHz and in the 2.6GHz bands, each valid in the territory of
entire country, allocated for the provision of
telecommunications services in the mobile or fixed
radiocommunications service.
Allocation of the 800 MHz band should lead to increase of the
number of entities participating in the development of fast
Internet access. Auction participants will be committed to
commercially launch their services within 12 months of the
date of delivery of the general exclusive frequency licence in
the 800 MHz band and not later than within 36 months of the
date of delivery of the general exclusive frequency licence in
the 2.6 GHz band.
Moreover, auction participants who receive general exclusive
frequency licences in the 800 MHz band will be committed to
cover, with their own network, at least 83-89% of the
municipalities indicated by the President of UKE.
Broadcasting
Until the end of 2014, 1001 radio stations
were launched in Poland, 309 of them
broadcasts channels of Polskie Radio S.A,
or regional channels of Polskie Radio S.A.
In 2014 the President
of UKE conducted
inspections as
regards:
• combating interferences between national
services and transmitting stations,
• interferences notified by other
administrations.
International cooperation
Cooperation in the International Telecommunication Union (ITU):
• The International Telecommunication Union's Plenipotentiary Conference,
• World Summit on Information Society (WSIS)
• Global Symposium for Regulators,
Activities within the European Union:
• Cooperation in the Communications Committee (COCOM),
• Cooperation with the Council of the European Union,
• Cooperation with the Court of Justice of the European Union.
Cooperation in the Body of European Regulators for Electronic Communications (BEREC):
• Stimulating development of the Next Generation Networks,
• Consumer protection,
• Supporting the internal market.
Bilateral cooperation:
Algeria, Bosnia and Herzegovina, Montenegro, Georgia, Moldova, Oman, USA, Thailand, Ukraine.
Legal proceedings conducted by the President of UKE
206 cases in total were submitted to UKE, that is:
• 56 appeals before the Court of Competition and Consumer
Protection (SOKiK),
• 121 complaints before the Voivodeship Administrative
Court (Wojewódzki Sąd Administracyjny, WSA),
• 2 cases concerning disclosure of assets, declaration of claim,
file for bankruptcy, legal action on the basis of Article 299 of
the Commercial Companies Code, call for amicable
settlement, as well as joining a civil case by the President of
UKE.
Liberalization of the postal market
Contest for the designation of postal
operator to provide universal services
On 30th December 2014 the President of UKE
announced contest for the designation of postal
operator to provide universal postal services
within domestic and international traffic.
Responsibilities of the newly designated operator
shall cover the period of 10 years from 1 January
2016 until the end of 2025.
Regulatory accounting
Regulatory reporting manual and description of cost
calculation of the designated operator for 2015 were
approved, which will allow for monitoring the
correctness of cost and revenue allocation and the
method of calculating unit costs of universal services.
It will also have an impact on the net cost of USO and
level of fess for these services.
Rate of return of capital employed
for the designated operator
With the decision of 19 May 2014 the President of
UKE determined the rate of return of capital
employed for the designated operator.
Universal service
Draft amendments to the price-list
of Poczta Polska
Net cost of universal service obligation
for 2013
In 2014 Poczta Polska S.A. submitted a draft
amendments to its binding price-list for
universal
services,
which
concerned
modification in the way of dealing with
postcards, as well as a fee for economic
postcard in the national traffic.
The amendments came into effect within the
deadline planned by Poczta Polska S.A., i.e. by
7 April 2014.
On 29 January 2014 Poczta Polska S.A. submitted
a draft description of net cost calculation for 2013
to the President of UKE for agreement and approval.
On 30 June 2014 the President of UKE issued
a decision amending the above-mentioned draft
description and approved the description of net cost
calculation incorporating the amendments.
Monitoring activity
36 postal operators operating on the basis of entry in the register of postal
operators and 4 undertakings that are not postal operators were subject
to control.
Quality of service tests for universal postal services
As a result of tests on the routing time
of unrecorded letter items in domestic
traffic in 2014, it was found that:
As a result of the tests on routing time
for delivery of postal parcels carried in
2014, it was found that:
65.4% of priority letter items were
delivered in time D+1,
84.4% of priority postal parcels were
delivered in time D+1,
91.2% of priority letter items were
delivered in time D+2,
99.4% of economic postal items were
delivered in time D+3.
97.3% of priority letter items were
delivered in time D+3,
81.6% of economic letter items were
delivered in time D+3,
97.3% of economic letter items were
delivered in time D+5.
International cooperation in the scope of the postal services market
International activities of the President of
UKE within the postal market:
• European Regulators Group for Postal Services
(ERGP),
• Postal Directive Committee,
• CERP - European Committee for Postal
Regulation,
• Universal Postal Union (UPU).