Presentation 10
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Transcript Presentation 10
NGN Interworking Workshop
TRIS – TISPAN: 18th January 2006
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1
Group Public Policy
Agenda
Review of ECC Model for interconnection of IP based networks
Examples of market-based approaches to interworking
International MMS interworking
International premium services interworking
Summary
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Group Public Policy - 2
Review of ECC Model for interconnection of IP based networks
IP based interworking arrangements are developing: regulators should not pre-empt
these by attempting to favour particular commercial models in advance of the market.
There are strong incentives among firms to secure effective interworking in order to
benefit from the resulting network effects – notably increasing service value to
customers.
Multiple retail and wholesale charging models will exist and interworking arrangements
will be required to support a variety of different retail service models.
Vodafone seeks to charge in units that make sense to our customers: per minute, per
message, per ring-tone, per track, per game etc.. Charges are not generally capacity
based.
Instead service-based charging is designed to meet customers’ needs for
transparency and allow discrimination between services supporting affordable price
levels.
We see this approach as both desirable and sustainable faced with substantial
investment to provide 3G data services on mobile.
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International MMS interworking
4
Group Public Policy
SMS and MMS interworking
Nationally
Internationally
SMS services typically directly
SMS services typically directly
interconnected
Bulk offers also available to third
parties through aggregators or directly
MMS services have followed same
Question was should MMS follow the
same route?
If so substantial cost and complexity in
models
=> National SMS and MMS
interworking available in a range of
forms
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interconnected based on pre-existing
roaming relationships
terms of making service available.
May make “thin” routes unviable
=> International SMS widely available,
but MMS international access
stalled
Group Public Policy - 5
MMS hubs work on a concatenated basis with a hub
provider connecting to multiple operators
Bilateral Model
Hub Model
Potentially 100s of connections to be setup, tested and managed
Single connection and contract
with hub
Vodafone Operator
Non-Vodafone Operator
Hub provider
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So what are incentives on Vodafone to use MMS hubs?
Bilateral Model
Hub Model
Advantages
Advantages
Familiar from national interworking
Simplicity of single connection and
(and an acceptable solution for high
volume national routes)
Disadvantages
Isolated from variations in MMSCs and
many connections
their configurations
Highly resource intensive (MMS is
inherently more complex than SMS)
Technically acceptable, but not cost
Slow to deploy
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Quick to deploy
Low resource requirement
Need to set-up, test and manage
effective for international routes
contract
Continues effective spam control
Disadvantages
Risks associated with the hub being a
new system
Group Public Policy - 7
International premium service interworking
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Group Public Policy
Starting point: typical PRS voice market structure
Content
Provider
TO1
TO2
Content Provider. Typically
many in a national market.
TO3
TOx
Transit provided by fixed
incumbent. Typically 1.
Transit provider
ONO1
ONO2
ONOy
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Terminating operators linked to
transit provider. Typically 30-50
Group Public Policy - 9
Originating Network Operators:
Fixed incumbent, Cable Cos,
MNOs. Typically 6-8 (main) ones.
Retail customers
In contrast: typical premium SMS market structure
Content
Provider
AGG1
AGG2
MNO1
AGG3
MNO2
Content Provider. Typically
many in a national market.
AGGm
MNOn
Aggregators linked to all MNOs.
Typically 5-10.
Mobile Network Operators.
Typically 3-5.
Mobile Customers
NB: Ignores vertical integration and FNO entry which are also present.
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Moving forward: content is delivered by differentiated
operator brand, 3rd party brand and content gallery routes
Content
Provider
VF
Live!
3rd
party
portal
VF
MNO2
Content Provider. Typically
many in a national market.
Content
gallery
MNOn
NB: See also dominance of branded portals in the internet space
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Portals and galleries provide
heterogeneous and overlapping
routes to market for content
providers.
Mobile Network Operators.
Typically 3-5.
Mobile Customers
How is value chain tension (mainly) resolved in models?
Traditional premium rate voice
Premium rate SMS / new content
Motives of content providers vary
Motives of content providers vary
Rigid roles of ONO, transit and TO
Roles of players more fluid with opportunities
ONOs driven by total end customer
to adopt different roles
profitability (to which PRS is a minor
ONOs still driven by total customer
contributor <5%) and high costs to acquire
profitability and high costs to acquire
End customer satisfaction (& so retention)
vital to profitability
vital to profitability
Transit provider reluctant seller – many
would exit this business if they could
TO profitability driven by content provider
Aggregators provide link between ONOs &
content providers. Contract mechanisms
(incentives and penalties) align values
ONO and 3rd party branded portals face
business volumes
parallel pressures to ONOs so also align
Some proportion TOs marginal
=> Tension endemic in model and must be
resolved through economic regulation
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End customer satisfaction (& so retention)
=> Tension resolved through market
structure development and / or
commercial contract
Group Public Policy - 12
International PRS – voice based model
Country A
TO1
ONO1
Country B
TO1
TOx
Transit provider1
ONOy
Content
Provider
Transit provider2
Transit provider3
ONO1
=> Like national PRS, but worse!
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TOt
Group Public Policy - 13
ONOV
Content Providers
active internationally:
up to n x many (?)
Terminating operators
linked to far end
transit provider.
1 near end, 1 far end
and 2-3 (?) international
transit providers.
Originating Network
Operators: n x 6-8
(main) ones.
Retail
customers
International PRS – aggregator / hub based model
Country A
Country B
Content Providers active
internationally: up to n x
many (?)
Content
Provider
AGG1
ONO1
AGGt
ONOy
AGG1
ONO1
AGGt
ONOy
Aggregators active
internationally (as at
present) but subject to
national consumer
protection / PRS regulation
in each country where they
offer services.
Originating Network
Operators.
Retail
customers
=> Sustain national commercial & regulatory environment
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Comparing these approaches
International PRS voice model
International aggregator model
More participants in the value chain and
Content can be created and distributed from
very many more potential PRS call
“routes” create much greater complexity
Consumer protection and fraud prevention
issues greater than national PRS
Operators’ and regulators’ ability to deal
with international fraud and customer
protection will be challenged
Cost of regulation spread over industry
and consumers
Model can only be brought into existence
and sustained by regulation indifferent to
conflict between players and of additional
risk to customers
=> Extending national voice models will
not provide a sustainable basis for
international premium services
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anywhere within EU
But it must be sold subject to the national
consumer protection / PRS / content
regulation in country where services offered.
Cost of regulation and enforcement of
international PRS service will be internalized
in aggregator business models
No formal roles for players, but a more fluid
entrepreneurial model with opportunities to
adopt different roles
Aggregators provide link between ONOs &
content providers. Contract mechanisms
(incentives and penalties) align values
=> Tension resolved through commercial
contracts and/or application of national
consumer / PRS regulation
Group Public Policy - 15
So, in summary
Rather than attempt to assemble a single interworking model we expect different (and
overlapping) models will emerge.
In the near term the range of retail and wholesale commercial models will become
more heterogeneous.
Success or otherwise of different approaches will be tested in the market and market-
based solutions will emerge. This is an iterative process and it remains to be seen
which models will prove most compelling for customers.
This may include the approach set out in the ECC paper or other approaches.
But regulated models should not pre-empt market decisions – as they may be inferior.
Commercial success will depend on a range of factors such as:
–
customer response;
–
ability to successfully monetize investments;
–
level of cost / complexity of service operation compared to functionality offered;
–
overall service environment.
Expect [economic] regulation to diminish as customer choice grows.
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Group Public Policy - 16