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Mobile Billing Systems
Developing a Next Generation
Billing System
for Hutchison 3G Austria
Martin Baumgartner
Roman Göbel
27th – 30th Sep 2004
Budapest, Hungary
Billing Architect
Billing Manager
Building a 3G Tolerant
Billing Environment
Understanding the challenges of billing
for true 3G content and services
Key requirements for a 3G Billing System
Assessing how 2G operators face significant challenges
around migrating from legacy billing systems primarily
designed to rate and charge voice services
The Company
H3G Austria is a 100% subsidiary
of Hutchison Whampoa Ltd.
Ports & related
Services
•
Property &
Hotels
Retail &
Manifacturing
Telecommunicati
ons
Hutchison Whampoa Limited (HWL)
Internet
– revenue 2003: HK$ 145.609 Mio. (~ € 15.277 Mio.)
2G
– over 170,000 employees in 39 countries
– is among the largest companies listed on the main board
3G
of the Hong Kong Stock Exchange.
•
Hutchison 3G Austria
– offers 3G services under the brand name "3"
– acquired one of six licences and frequencies for the
Austrian UMTS network in November 2000
– Launched 3G Services in May 2003
– 95% UMTS Market Share in Austria
Energy &
Infrastructure
Facts & Figures
Press Conference 18. August
2004
•
Currently 10 H3G companies worldwide
•
3International: over 3,2 Mio. Kunden
•
In just 3 month the customer base was doubled compared to the
previous 15 month
•
3Austria: over 83.100 Kunden
•
In the last 5 month the customer base has triple compared to the
previous 10 month
•
60 EUR ARPU in Austria
The 3G Billing
Challenge
UMTS is enabling
3G Services
3G - a new Media: Billing
Objectives
3G Services Combines Telecommunication,
Internet and Media (Radio, TV, Print).
Revenue Share with Content Partners
Online Charging for Cost Control & Fraud
Management
Offer Standardized Billing Processes and
Functionality for all Subscribers
Competing in a Highly Penetrated
Market Requires Flexible Offerings
Offered Products
• Download (Event based)
– Videos like Weather, News, Sports, Playboy ...
• Info Services (Event based)
– Location Services, News, Phonebook. ...
• Products (Event – e.g.: 30 day license)
– Gaming
• Messaging (Event based)
– e-mail, Alerts, MMS, SMS, Chat, UMS
• Voice & Video Telephony (Time based)
– Voice, Video
• Internet (Volume based)
– Internet Access
The Door to Mobile Multi
Media.
The Billing Challenge
Event
Based
Circuit
Voice Call
Switched Video Call
(Fax/Data
Call)
Time
Based
Volume
Based
Voice Call
Video Call
(Fax/Data
Call)
Packet
Switched
PrePriced
TAP
Processin
g
Zone Based
IP Charging
Messagi
ng
SMS
MMS
Email
content
Content
Downloads/
Pages
MMS
Email
Content
Streaming
Content
Streaming
All Content
Categories
Building up
entirely new
Systems &
Processes
for 3G
Objective
Converged Billing to align Billing Processes
Focus the Billing System on Billing Functionalities
Quick Time to Market – Flexibility!
Integrated Third Party Settlement
Understanding
the 2G Migration
challenge
„Classical“ 2G Environment
seen from a Charging Point
View
Pre Paid
Post Paid
IN PrePaid
Service
Hot Billing
Application
Billing System
Mediation
Network
Real-time
charging domain
Batch processing
domain
Advantages/Disadvantages
+
+
-
Prooven Architecture
Generally covers 2G Requirements
No Pre/PostPaid Convergence
High Integration Costs (IN + Billing
System)
No Real Time Charging
Fraud – No Real Time Cost Control
Our
Understanding
of a
Convergent
Billing
Environment
Network Overview
Content & Appl.
Packet-switched
Pages
Downloads
Streaming
Internet
International
Roaming
Real-time charging
domain
Batch processing
domain
Mediation
Circuit-switched
Messaging
Voice
Video
Fax
Data
SMS
MMS
UMS(Email)
TIBCORV
TIBCOAE
Commerce
Engine
Convergent
Billing
Billing – Overview




Packages
Products
Discounts
Free Unit
Products& Services
Austrian Billing Solution
 GL Code
 Accruals
General Ledger
Support
 Account Info
 Credit Limits
Customer Account
Model
Commerce Engine
 Real-time credit reservations
 Pre- and Post-Paid Convergence
Rating & Charging




Mediation
Rating
Roaming
Tax
AccountsReceivable
 Payments
 Allocations
Billing & Invoicing
 Billing Process
 Invoice Layout
 Invoice Delivery
Billing – Balance Management
•Balance Management is not a single functio
•Functionality is provided by:
•Commerce Engine
•Interface with network elements for real-time service authorizat
•Reserves account credit while an event is in progress
•Rating & Charging
•Calculates event charges
•Customer Account Model
•Manages account spend control balances (credit limits)
•Dispatches spending alerts
BSS Billing – Commerce Engine
BSS Billing – Commerce Engine
BSS Billing – Commerce Engine
Billing – Credit Limits
•Every Account has it‘s own credit limit
and shadow credit limit
•Credit limit used to approve event in
real-time
•When a limit is breached billing sends a
notification to external systems
•Credit limits consider full account
balance
•Invoices
•Payments/ Credits
•Adjustments
Enabling 3G
Services with a 2G
Environment?…
2G Migration Challenge
Enable Flexible Charging & Billing
Charging of Expanded Product Portfolio
Converged Billing to Minimize Costs
Shorten T2M with a Converged Billing
Online Charging to Enable Cost Control &
Assurance of your Revenue
Migrating to a New Billing Architecture
Versus Extending an Existing Environment?
Are YOU ready now to launch
with …
G
Thank You