Transcript A Guide to Windows 2000 Server

Chapter 11
Chapter 11:
Installing and Managing Printers
Learning Objectives
Chapter 11
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Explain and apply the fundamentals of
Windows 2000 Server printing
Install local, network, and Internet
printing services in Windows 2000
Server
Configure printing services for all types
of needs
Learning Objectives (continued)
Chapter 11
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Manage printers and print services
Solve common printing problems
Basic Concepts
Chapter 11
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Print server: A network computer or
server device that connects printers to
the network for sharing and that
receives and processes print requests
from print clients
Print client: A client computer that
generates a print job
Standalone Print Server Devices
Chapter 11
Figure 11-1 Print server devices
Basic Concepts (continued)
Chapter 11
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Spooling: A process working in the
background to enable several print files
to go to a single printer. Each file is
placed in temporary storage until its turn
comes to be printed.
Printer driver: A file containing
information needed to control a specific
printer, implementing customized printer
control codes, font, and style
information.
Printing Stages
Chapter 11
Print file is generated
at the user's
workstation
User's print file sent to
network printer share
File is printed after first
page is received or
after all of file is
received
Print file is spooled at
the printer share (such
as a Windows 2000 file
server or network
workstation)
When its turn comes,
the print file is sent to
the printer along with
configuration
information from
printer driver
Figure 11-2 Printing stages
How Network Printing Works
Chapter 11
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A software application creates a print
file, communicating with the graphics
device interface (GDI) as it creates the
file to include printer control information
The print file is temporarily spooled at
the client
The remote print provider at the client
makes a remote procedure call to the
network print server
How Network Printing Works
(continued)
Chapter 11
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The print file is transmitted to the Server
service on the Windows 2000 Server
print server
At the print server, the “router” (Print
Spool service) directs the print file to the
print provider
The print provider stores the file in the
print server’s spooler
How Network Printing Works
(continued)
Chapter 11
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While in the spooler, the print provider
works with the print processor to format
the printing for the correct data type
(such as TEXT or RAW)
When the file is completely formatted
the print monitor sends the print file from
the spooler to the printer
Design Tip
Chapter 11
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When you plan disk space for a Windows
2000 Server, take into account the type of
printing at that server and the number of
users. For example, if there are times
when 50 users are sending 1 MB print
files simultaneously, then you need to
plan on at least 50 MB of disk space just
for the print spooler.
How Internet Printing Works
Chapter 11
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When an application generates a print file,
the file is processed through the client’s
browser, which works with the GDI
The browser makes a remote procedure
call (using the HTTP and IPP protocols) to
the Internet Information Services (IIS) in
Windows 2000 Server
The IIS transfers the print file to the regular
Windows 2000 Print Spool service
Print Job Data Type
Chapter 11
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Data type: The way in which information
is formatted in a print file, such as with
no formatting, text-type formatting,
formatting for Windows-based systems,
and formatting for postscript systems
Data Types
Chapter 11
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RAW: Used with MS-DOS, Windows
3.x, and UNIX
RAW with FF appended: Puts a form
feed code at the end of the print file
RAW with FF auto: Checks for a form
feed code at the end of the print file and
inserts a form feed if one is not present
Data Types
Chapter 11
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TEXT: Used for ANSI-type files, such as
from older word processors and text
editors
Enhanced Metafile (EMF): Used for
Windows-based print files that use GDI at
the client
PSCRIPT1: Used to translate Macintosh
Postscript formatted files to nonPostscript
Print Monitors
Chapter 11
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Local port: sends print jobs to a local
port, such as LPT1 or COM1 and to a
regular file
Standard TCP/IP Port: sends print jobs
to IP print servers, such as an HP print
server card
LPR: used to coordinate printing with
LPR compatible UNIX, DEC, and IBM
mainframe and minicomputers
Print Monitors (continued)
Chapter 11
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Hewlett-Packard Network Port: used for
older HP-type printers with print server
cards that do not support TCP/IP but
that do support printing through the DLC
protocol
AppleTalk Printing Devices Port: used
for Macintosh clients that communicate
via the AppleTalk protocol to PostScript
LaserWriter-type printers
Print Monitors (continued)
Chapter 11
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Pjlmon.dll and Usbmon.dll: monitors that
you install manually and that are used
for bidirectional printers and printers
attached to USB ports
Windows 2000 Server
Print Monitors
Chapter 11
Print Monitor
File(s)
Local
Localmon.dll
Standard TCP/IP printing
Ipmontr.dll and Tcpmon.dll
Line printer (LPR)
Lprmon.dll and Lpr.exe
Hewlett-Packard older JetDirect cards
Hpmon.dll
Macintosh
Sfmmon.dll
Printer job language (PJL) for bidirectional printers
Pjlmon.dll
USB printer ports
Usbmon.dll
Table 11-1 Windows 2000 Server Print Monitors
Sample Candidates That Can
Host a Shared Printer
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Windows 2000 Server and Professional
Windows NT Server and Workstation
Windows 98
Windows 95
Printer Sharing
Chapter 11
Laser printer connected
by a print server card
Workstation
Workstation
Ethernet
Workstation
Windows 2000 server
Figure 11-3 Shared network printers
Printer Installation
Chapter 11
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Depending on the level of Plug and Play
sophistication, a printer can be installed
in one of several ways, such as:
 Automatic
or manual detection (or a
combination of both) using the
Add/Remove Hardware Wizard
 Automatic or manual detection (or a
combination of both) using the Add Printer
Wizard
Detecting a Newly
Connected Printer
Chapter 11
Figure 11-4 Add/Remove Hardware Wizard detecting the printer
Configuring a Local Printer via
the Add Printer Wizard
Chapter 11
Figure 11-5 Setting up a local printer
Troubleshooting Tip
Chapter 11
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If a Plug and Play compatible printer is
not automatically detected, make sure
that the Plug and Play service is started
Configuring a Print Monitor
Chapter 11
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During a manual installation process,
use the Create a new port radio button
to configure a particular print monitor (or
configure one later in the printer’s
properties) and select from:
 AppleTalk
Printing Devices
 Hewlett-Packard Network Port
 Local Port
 Standard TCP/IP Port
Selecting the Type of Printer
Chapter 11
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Also during the manual installation
process, you can specify the
manufacturer and model of printer in
order to select the right printer driver
Selecting the Type of
Printer (continued)
Chapter 11
Figure 11-6 Entering the type of printer
Specifying a Printer Name and
Printer Share Name
Chapter 11
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During a manual installation, you can
specify a printer name and a printer
share name
Entering a Printer Share Name
Chapter 11
Figure 11-7 Creating a shared printer
Printer and Printer Share
Name Guidelines
Chapter 11
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Compose names that are easily
understood and spelled by those who will
use the printer
Include a room number, floor, or
workstation name to help identify where
the printer is located
Include descriptive information about the
printer, such as the type, manufacturer,
or model
Review of the Setup Parameters
Chapter 11
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When you manually set up a printer,
there is the option to review setup
parameters
Review of the Setup Parameters
(continued)
Chapter 11
Figure 11-8 Printer setup summary
Printer Properties
Chapter 11
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After a printer is set up you can manage
the printer’s properties that include:
 General
printer information
 Printer sharing
 Printer port setup
 Printer scheduling and advanced options
 Security
 Device settings
General Printer Properties
Chapter 11
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The general printer properties include:
 The
printer name
 The printer location
 A descriptive comment about the printer
 The printer model
 The printer’s features
General Printer Properties
(continued)
Chapter 11
Figure 11-9 Printer Properties General tab
Sharing Properties
Chapter 11
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The sharing tab is used to:
 Enable
or disable sharing
 Specify the share name
 Publish the printer in the Active Directory (if the
Active Directory is installed)
 Install additional drivers for clients other than
Windows 2000
Sharing Properties (continued)
Chapter 11
Figure 11-10 Configuring printer sharing
Port Properties
Chapter 11
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The Ports tab enables you to:
 Associate
a printer with a port
 Set up printer pooling
 Enable bidirectional printing
 Add a new port, such as a print monitor
 Remove a port
 Configure a port in terms of timeout parameters
(for parallel ports); and port speed, data bits,
parity, stop bits, and flow control (for serial ports)
Printer Pooling
Chapter 11
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Printer pooling: Linking two or more
identical printers with one printer setup
or printer share
Configuring Ports
Chapter 11
Figure 11-11 Configuring printer ports
Troubleshooting Tip
Chapter 11
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When configuring a bidirectional printer,
make sure that you use an IEEE 1284
cable and check the BIOS setup to
configure the port as bidirectional
Advanced Printer Properties
Chapter 11
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The printer properties that you can configure on
the Advanced tab include:
 Printer
scheduling
 The printer’s priority
 Printer spooling
 Holding mismatched documents
 Printing spooled documents first
 Keeping printed documents (after they have printed)
 Enabling advanced printing features
 Specifying print processors and data types
 Configuring the separator page
Advanced Printer Properties
(continued)
Chapter 11
Figure 11-12 Advanced printer properties
Troubleshooting Tip
Chapter 11
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If pages are intermixing from different
printouts try selecting the option, Start
printing after last page is spooled
Troubleshooting Tip
Chapter 11
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Use the Hold mismatched documents
option to save paper and free the printer
when there are users who often send a
document formatted for another printer
Separator Page files
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Sysprint.sep: used for PostScript-only
printers
Pcl.sep: used to print in Printer Control
Language (PCL) for printers that can do
either PCL or PostScript
Pscript.sep: used to print in PostScript
for printers that can do either PCL or
PostScript
Separator Page
Customization Codes
Chapter 11
Control Code Result
\
Indicates that the file is a separator page file and must be first character
in the first line of the file
\B\M
Double-width block printing until turned off by \U
\B\S
Single-width block printing until turned off by \U
\D
Includes the date and time of the print job
\E
End of file marker or can be used to begin a new separator page when
there are more than one
\Fpath
Prints a text file located in the path designation
Table 11-2 Separator Page Customization Codes
Separator Page Customization
Codes (continued)
Chapter 11
Control Code Result
\Hnn
Sends the printer control code nn to the printer, but you need to read the
printer documentation to find out what control codes can be used
\I
Includes the ID or job number of the print job
\Lmno
Continuously prints one or more characters as specified, such as mno,
until the next control code is found in the separator file
\N
Includes the name of the person who sent the print file
\n
Skips n lines to enable formatting the separator page
\U
Stops single- or double-wide block printing
Design Tip
Chapter 11
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Use separator and banner pages
sparingly because they can add to
paper costs
Security Properties
Chapter 11
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The printer Properties Security tab
enables you set up:
 Printer
permissions
 Special permissions
 Auditing
 Ownership
Printer Share Permissions
Chapter 11
Share Permission
Access Capability
Print
Users can connect to the shared printer, send print jobs, and
manage their own print requests (such as to pause, restart,
resume, or cancel a print job).
Manage Documents
Users can connect to the shared printer, send print jobs, and
manage any print job sent (including jobs sent by other users).
Manage Printers
Users have complete access to a printer share including the
ability to change permissions, turn off sharing, configure printer
properties, and delete the share.
Table 11-3 Printer Share Permissions
Security Properties (continued)
Chapter 11
Figure 11-13 Configuring security
Printer Events That
Can Be Audited
Chapter 11
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The successful or failed activities that
can be audited are:
 Print
jobs
 Manage printers
 Manage documents
 Read printer share permissions
 Change printer share permissions
 Take ownership of the printer
Design Tip
Chapter 11
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Periodically use the Security
Configuration and Analysis MMC snapin to review analyze the security and
group policies that are set up for
printers, accounts, and other objects
Printer Device Properties
Chapter 11
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The Device Settings tab in the printer
Properties is used to configure:
 Printer
trays
 Printer memory
 Paper size
 Fonts
 Specialized features of a printer
Printer Device
Properties (continued)
Chapter 11
Figure 11-14 Configuring printer device settings
Troubleshooting Tip
Chapter 11
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If a PostScript printer seems slow, use
the Device Settings tab in that printer’s
properties to set up virtual memory for
the printer
Configuring a Nonlocal or
Internet Printer
Chapter 11
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You can set up and even manage a printer
that is not physically connected to the server
by:
 Starting the Add Printer Wizard and selecting
to configure a network printer
 Locating the printer on the network or
through the Internet (or specifying the
printer’s name or URL)
 Completing the steps as prompted by the
Wizard
Configuring a Printer by IP and
MAC Addresses
Chapter 11
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Configure print server cards by using the IP
and MAC address to identify the card:
 Start the Add Printer Wizard
 Select to install a local printer without PnP
 Select to create a new port and use the
Standard TCP/IP Port option
 Specify the print server’s IP address
 Specify the type of print server
 Complete the remaining steps under the
guidance of the Wizard
Configuring a Printer by IP and
MAC Addresses (continued)
Chapter 11
Figure 11-15 Configuring a TCP/IP port
Configuring a Printer by IP and
MAC Addresses (continued)
Chapter 11
Figure 11-16 The new TCP/IP port
Design Tip
Chapter 11
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If you are configuring a print server that
is a mainframe, UNIX, or other similar
computer, use the LPR print monitor in
the setup
Managing a Printer
Chapter 11
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You can manage a printer in the Printers
folder through its icon
Example activities that you can manage
are:
 To
make a printer the default
 To pause a printer
 To set printing preferences
 To configure the printer’s properties
Managing a Printer (continued)
Chapter 11
Figure 11-17 Designating a default printer
Managing Print Documents
Chapter 11
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You can also manage documents sent
to a printer by opening that printer’s icon
in the Printers folder
Example activities that you can manage
include:
 Pausing
a print job
 Restarting a print job
 Viewing the properties of a print job
(including resetting the priority of the hob)
Troubleshooting Tip
Chapter 11
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If a printer malfunctions, move the jobs
in its queue to another printer by one of
two methods:
 Move
the jobs to a port already configured
for multiple or pooled printers connected to
the same computer
 Add a new port on the broken printer’s
setup that points to a printer that is working
Troubleshooting Tip
Chapter 11
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If all printing stops or hangs on
computers connected to a Windows
2000 print server, try stopping and
starting the Print Spooler service (but
warn users that their print jobs will be
deleted)
Chapter Summary
Chapter 11
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A Windows 2000 Server can be turned
into a print server to manage printers
connected to it and shared printers
connected to other computers
Learn how to use the appropriate print
monitors and data types for specific
kinds of printer setups
Chapter Summary
Chapter 11
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A new printer can be installed using the
Add/Remove Hardware Wizard, the Add
Printer Wizard, or both
There are a full range of printer
properties that you can configure for all
kinds of purposes such spooling
parameters, printer drivers, printer ports,
print monitors, data types, printer
scheduling, security, and many others
Chapter Summary
Chapter 11
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Windows 2000 Server includes options
to manage a printer, such as pausing it,
as well as options to manage
documents, such as pausing or deleting
documents