Transcript Eugene-Pradas

Caspian Opportunities &
Challenges
Eugene Pradas
VP, Global Voice Sales Europe
April 2010
In a tough global
economic climate,
carriers face challenges,
but also many
opportunities for growth
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Telcos also face a range of potentially disruptive
competitors
Minimal impact
Moderate impact
Significant impact
 Social networks
 Microsoft (MSN)
 Yahoo!
 Device
vendors
 Skype
 Wireless
operators
 IT services / SIs
 AOL
 Altnets / cablecos
Minimal
disruption
 Retail brands
Source: Ovum
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Moderate
disruption
Potential for disruption
Significant
disruption
 Google
Impact on wireline telcos
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International Voice Industry Trends
. Ovum predicts 280 B mins of Int. VoIP by 2012
•
is estimated to
carry 8% of the world’s
international voice traffic
• Mobility to remain the highgrowth segment
Carriers need to respond to a changing industry with
innovative services, strategies and business models
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International Voice Industry Challenges
• Traffic management complexity
• Margin decreasing while risk is increasing
• Profitability through IP and NGN
• Meeting new customer requirements
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India Telcos Face Unique Challenges of growth
• Pricing pressures remain strong, as MNOs seek to expand the
potential user base for their services
• Mobile subscriber growth rates remain strong, but
customers demand new, differentiated services such as
mComerce and video
…. to remain focus on key business areas
• Customer acquisitions
• Growing ARPU
• Innovative solutions
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So…
• Economic situation still challenging
• Entry of disruptive players
• Slow down in addressable market grow
• New technologies
• More complexity
… the solutions are
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Evolving Cooperatively to an IP World
– 37 member carriers from around
the globe
– Members collectively carry more
than 80% of the world’s
international voice traffic
– Focused on pragmatic guidelines
for a smooth, efficient and speedy
transition to IP
– Multiple working groups
– IPX Technical & Commercial
specifications to facilitate the global
interworking of IP services
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Enabling Next-Generation Services with Network
Investment
• Unified global IP switching network
– Tata Communications has NGN infrastructure rolled out in 12 cities
to date
• VoIP interworking expertise
– More than 90% of Tata Communications’ traffic touches IP
– Both VoIP and TDM interconnects deployed over the NGN
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Addressing Critical Growth Segments with New Services
Voice Peering
• Expanding the community of on-net users for VoIP and IPT providers
• Access Services for Conferencing Providers
IPX Interconnection
• Enabling the full potential of mobile data offerings with flexible and converged
interconnection models
Mobile Video Telephony
• Enabling seamless transport of mobile video telephony calls, ensuring a high-quality
image
Telepresence
• HD Voice and Video on equipment
Managed Security Services
• Monitoring & management of traffic on various security aspects
Televoting
• Access into the lucrative interactivity-based Televoting market
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Ensuring Efficient Termination To Number Portability Destinations
• More than 50 countries have implemented number portability for fixed or
mobile networks - or both
• Rates of ported numbers range as high as 58% in Finland and over 100%
in Hong Kong
• There is no global standard for the implementation of number portability
All Call Query
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Wholesale providers have to:
grow big and smart
“While voice traffic continues to grow, and a greater proportion of it is being
carried by wholesalers, declining prices and the migration to VoIP are
negatively impacting revenues…Carriers of wholesale voice must therefore
choose between becoming bigger and more efficient, or leaving the market
to those that can.”
- Ovum, 2009
“Smart wholesale focuses on services that extract better quality, performance,
intelligence and analytics from network and IT assets. But that’s not all. Smart
wholesale enables service differentiation and innovation. That’s powerful
because it’s about growing top-line revenues.”
- Yankee Group, 2009
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Global Voice Solutions
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International Voice Strategic Sourcing Benefits
• Reduced exposure to risk in low-margin
business sector
• Access to economies of scale
• Ability to focus on core areas of
expertise, including building customer
relationships, driving revenue from onnet terminations and enhancing valueadded services
• Access to new suite of services,
especially with transition to IP
• Access to market leading technology
and traffic management systems
• Share of Network infrastructures
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Focus on your core business
Strategic Agreement with BT for International Voice Services
Tata Communications Delivers
BT Gains
 Access to greater efficiencies of scale
Management of International Direct Dial termination
traffic for BT outside of home footprint
 Advanced routing and management
capabilities
 Improved focus on core business growth
BT Delivers
Tata Communications Gains
 Improved sales channel within the UK market
Main distribution channel for Tata Communications
in the UK market
 Insight and expertise in key market
 Additional scope to develop core capability
“This is what I call ‘smart wholesale’ for both BT and Tata Communications.”
-Camille Mendler, Yankee Group
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In a collaborative future,
ensure you have
a partner with
the right vision and tools
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