Transcript ppt - Lori Collier

Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Printer Technologies and
Installation
Chapter 19
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Overview
Fourth Edition (Exam 220-801)
• In this chapter, you will learn how to
– Describe current printer technologies
– Explain the laser printing process
– Install a printer on a Windows PC
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Six Types of Printers
Fourth Edition (Exam 220-801)
– Impact printers
– Thermal printers
– Inkjet printers
– Solid ink printers
– Dye-sublimation
printers
– Laser printers
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Impact Printers
Fourth Edition (Exam 220-801)
• Impact printers leave an image on the
paper
– Physically strike an inked ribbon against the
surface of the paper
– Relatively slow and noisy
– Used for multipart forms
• Point of sale receipts
• Offices
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Dot-Matrix Printers
Fourth Edition (Exam 220-801)
• Dot-matrix printers
– Use an array of pins known as printwires to strike
an inked printer ribbon and produce images
– The case that holds the print wires is called
the printhead
– Use either 9-pin (draft quality) or 24-pin (letter or
near-letter quality)
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Dot-Matrix Printers
(continued)
Figure 1: An Epson FX-880+ dot-matrix printer
(photo courtesy of Epson America, Inc.)
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Dot-Matrix Printers
(continued)
Figure 2: Inside a dot-matrix printer
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Inkjet Printers
Fourth Edition (Exam 220-801)
• An inkjet printer uses a printhead
connected to a carriage that contains the
ink. A belt and motor move the carriage
back and forth so the ink can cover the
whole page. A roller grabs paper from a
paper tray (usually under or inside the
printer) or feeder (usually on the back of
the printer) and advances it through the
printer.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Inkjet Printers (continued)
Fourth Edition (Exam 220-801)
Figure 3: Typical inkjet printer
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Inkjet Printers (continued)
Fourth Edition (Exam 220-801)
• Inkjet printers
– Simple devices that consist of the following:
• Printhead, support electronics, a transfer mechanism,
and a paper-feed component
– Work by ejecting ink through tiny tubes
• Ink is heated by tiny resistors or electroconductive
plates at the end of each tube.
• The resistors or plates boil the ink, which creates a
tiny air bubble that ejects a droplet of ink onto the
paper.
• Some inkjets use mechanical methods to eject ink.
• Most color printers are inkjet and
produce a high-quality image.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Inkjet Printers (continued)
Fourth Edition (Exam 220-801)
Figure 4: Inside an inkjet printer
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Inkjet Printers (continued)
Fourth Edition (Exam 220-801)
Figure 5: Detail of the inkjet printhead
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Inkjet Printers (continued)
Fourth Edition (Exam 220-801)
• Older inkjets had two ink cartridges
– Black
– Color
• Newer ones have four
–
–
–
–
Black
Cyan
Magenta
Yellow
• Or more . . .
• Still outrageously expensive
– Cost of replacements more than cost of printer!
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Inkjet Printers (continued)
Fourth Edition (Exam 220-801)
Figure 6: Inkjet ink cartridges
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Inkjet Key Features
Fourth Edition (Exam 220-801)
• Print resolution
– Density of the ink
– Dots per inch (dpi)
• Print speed
– Pages per minute (ppm)
• Can print to almost anything
• Modern inks of archival quality
(200+ years)
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Dye-Sublimation Printers
Fourth Edition (Exam 220-801)
• Dye-sublimation printers (or thermal dye
transfer printers) use sublimation.
– Sublimation causes something to change from a
solid form into a vapor.
– Desublimation changes the vapor back to a solid.
– Used for fine detail and rich color
– Requires one pass for each color
– Produces high-quality output
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Dye-Sublimation Printers
(continued)
• Uses CMYK method of printing
– Cyan, magenta, yellow, black
• Roll of heat-sensitive plastic film
embedded with dye
• Fine printhead that vaporizes the dyes
onto special paper
• Requires four passes to complete
• Creates continuous tone images
– Other processes create dithered images where the
dots fake the blended colors.
– Professional-caliber output
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Dye-Sublimation Printers
(continued)
Figure 7: The dye-sublimation printing process
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Thermal Printers
Fourth Edition (Exam 220-801)
• Thermal printers
– Two types: direct thermal and thermal wax
– Direct thermal
• Same as first generation of fax machines
• Use a heated printhead to burn dots into the surface
of special heat-sensitive paper
• Still used for receipts at some businesses
– Thermal wax transfer
• Like dye-sublimation printers
• Use film coated with colored wax that gets melted
onto page
• No need for special paper
• But dithered images
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Laser Printers
Fourth Edition (Exam 220-801)
• Laser printers use a mechanism called
electro-photographic imaging.
– Produce high-quality and high-speed output of both
text and graphics
– More expensive to purchase than inkjet or impact
printers
– Far less expensive over the lifespan of the printer
when you factor in consumables
– Use lasers as a light source
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Laser Printers (continued)
Fourth Edition (Exam 220-801)
Figure 8: Typical laser printer
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Laser Printer Parts
Fourth Edition (Exam 220-801)
• Toner cartridge
– Holds the toner
– Many other parts that suffer the most wear and
tear are contained in the toner cartridge.
• Photosensitive drum
– Aluminum cylinder coated with particles of
photosensitive compounds
• Erase lamp
– Exposes the entire surface of the photosensitive
drum to light, draining any electrical charge
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Laser Printer Parts
(continued)
Figure 9: Components inside a laser printer
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Laser Printer Parts
(continued)
Figure 10: Laser printer’s toner cartridge
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Laser Printer Parts
(continued)
• Primary corona/charge roller
– Enables voltage to pass to the drum and charge
the photosensitive particles on its surface
– Creates a uniform negative charge
(~600 to ~1000 volts)
• Laser
– Acts as the writing mechanism of the printer
– Discharges areas on drum to negative ~100 volts
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Laser Printer Parts
(continued)
• Toner
– Fine powder made up of plastic particles bonded to
iron particles
– Charged by toner cylinder to negative ~200 to
~500 volts
– Attracted to the parts of the drum struck by the
laser
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Laser Printer Parts
(continued)
• Transfer corona/transfer roller
– Applies a positive charge to the paper
– Negatively charged toner is attracted to the
positively charged paper.
– Static eliminator removes charge.
• Fuser assembly
– Attaches the toner permanently to the paper using
a pressure roller and heated roller
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Laser Printer Parts
(continued)
• Primary power supply
– Provides power to the motors that move the paper,
system electronics, and transfer corona
• High-voltage power supply
– Provides power to the primary corona
– When inserting a new toner cartridge, always turn
the laser printer off before opening it.
• Turning gears
– Discrete units called gear packs or gearboxes
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Laser Printer Parts
(continued)
• System board
– Contains the main processor, ROM, and RAM
– ROM can often be flashed.
– Insufficient RAM can result in memory overflow
error.
• Ozone filter
– Ozone (O3) generated by coronas can damage
printer components.
– Filter needs to be replaced periodically.
• Sensors and switches
– Detect paper jams, empty paper trays, low toner
levels, and so on
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Solid Ink Printers
Fourth Edition (Exam 220-801)
• Use solid sticks of non-toxic “ink”
• Produces vibrant color
• Ink is melted and absorbed into the
paper fibers.
• Only needs a single pass
• More expensive than other printers
– But ink sticks are significantly less expensive than
inkjet cartridges.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Printer Languages
Fourth Edition (Exam 220-801)
• American Standard Code for Information
Interchange (ASCII)
– Basic alphanumeric characters and a variety of
control codes for transferring data and controlling
printers
– Limited in its capability
• The PostScript page description language
(PDL) developed by Adobe
– Device-independent printer language capable of
high-resolutions and scalable fonts
– Printers print faster because most of the image
processing is done by the printer and not the PC;
PostScript defines page as single raster image.
– PostScript files are very portable.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Printer Languages (continued)
Fourth Edition (Exam 220-801)
• Hewlett Packard developed the Printer
Command Language (PCL).
–
–
–
–
Expanded set of printer commands
Dependent on the printer hardware
Does not support advanced graphical functions
Does not define the page as a single raster image
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Printer Languages (continued)
Fourth Edition (Exam 220-801)
• Windows XP uses the Windows graphical
device interface (GDI).
– The operating system handles print functions.
– If the printer has a capable raster image processor
and enough RAM, you don’t need to worry about
the printer language.
• Windows Vista and 7 use the XML Paper
Specification (XPS) print path.
– XPS provides improved color management and
print layout fidelity.
– Vista and 7 also still support GDI.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Printer Connectivity
Fourth Edition (Exam 220-801)
• Most local printers connect to one of two
ports on the PC.
– DB-25 parallel port
– USB port
– Ethernet and Wi-Fi are becoming more common.
• The parallel port was a lot faster than
the existing serial ports at the time.
– But it is slow by today’s standards, with a
maximum data transfer rate of 150 KBps.
– Standard parallel ports lack bidirectional
capabilities.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
IEEE 1284 Standard
Fourth Edition (Exam 220-801)
• The IEEE 1284 standard defines a highspeed bidirectional parallel port with
backward compatibility.
• The IEEE 1284 standard requires
– Support for five modes of operation
• Compatibility mode, nibble mode, byte mode, EPP, ECP
– Standard methods of negotiation for determining
which modes are supported
– A standard physical interface
– A standard electrical interface
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Setting Up Parallel Ports
Fourth Edition (Exam 220-801)
• Use the System Setup utility to configure
parallel ports built into motherboards.
• Three options
– SPP (150 KBps transfers)
– ECP (~ 2 MBps transfers)
– EPP (~2.5 MBps transfers)
• Choose the option that best fits your
device (e.g., ECP for the last generation
of parallel laser printers).
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Parallel Connections, Cabling,
and Electricity
• A standard printer cable
– A male DB-25 connector on one end and a 36-pin
Centronics connector on the other
• Acceptable for transferring data at
150 KBps at distances of less than
6 feet
• IEEE 1284-compliant cable
– Can be up to 32 feet (10 m)
– Required for bidirectional printing
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Parallel Connections, Cabling,
and Electricity (continued)
Figure 11: Standard parallel cable with 36-pin Centronics connector
on one end and DB-25 connector on the other
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
USB Printers
Fourth Edition (Exam 220-801)
• Most new printers use USB connections.
– Most use USB type A on one end and USB type B
on the other end.
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Network and Other Printers
Fourth Edition (Exam 220-801)
• Printers can be connected on a network.
– Needs NIC and connection (typically RJ-45)
– Needs IP address (either manually assigned or
automatically assigned from DHCP)
– Can be connected to print server
– Some also have wireless, IR, and Bluetooth
capabilities.
• Other printers
– Rare, but may see serial or SCSI printers
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
The Electronic Printing Process
Fourth Edition (Exam 220-801)
• Click [Print].
• CPU sends print job to print spooler.
• Spooler can handle multiple print jobs in
the print queue.
– Spooler is a service.
– Killing the spooler service deletes all print jobs.
• Print device takes it from there.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
The Electronic Printing Process
(continued)
• Raster image
–
–
–
–
Impact printers print a line at a time.
Laser printers generate a raster image of the page.
A raster image is a pattern of dots.
The raster image processor (RIP) chip translates
the raster image into commands for the laser
printer.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
The Electronic Printing Process
(continued)
• RIP needs RAM in order to store this data.
– Mem Overflow error indicates insufficient RAM.
• Add RAM, reduce the resolution, or print smaller graphics.
– HP LaserJet 21 error means the data is too complex.
• Reduce complexity by using fewer fonts and less
formatting, reducing graphics resolution, and so on.
• Resolution enhancement technology (RET)
– Enables the printer to insert smaller dots among the
characters to smooth out jagged curves.
– Disabling RET helps reduce MEM OVERFLOW errors.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
The Electronic Printing Process
(continued)
• Resolution
– A laser printer can print at different resolutions.
– Resolution is expressed in dots per inch (dpi)—
for example, 600 × 600 or 1200 × 1200 dpi.
• The first number is the horizontal resolution—how fine
a focus can be achieved by the laser.
• The second number is the vertical resolution—the
smallest increment by which the drum can be turned.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
The Electronic Printing Process
(continued)
Figure 12: RET fills in gaps with smaller dots to smooth out jagged characters.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Physical Side of the Process
Fourth Edition (Exam 220-801)
• Six steps of the physical laser printing
process
–
–
–
–
–
–
Charging
Exposing
Developing
Transferring
Fusing
Cleaning
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Charging the Drum
Fourth Edition (Exam 220-801)
• The drum is charged by applying a
negative charge to the entire surface.
– Charged by primary corona wire
– Between ~600 and ~1000 volts
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Charging the Drum
(continued)
Figure 13: Charging the drum with a uniform negative charge
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Exposing and Developing
the Image
• A laser is used to write and develop an
image on the surface of the drum.
– Every particle hit by the laser releases most of its
negative charge into the drum.
– Toner is attracted to the more positively charged
areas of the drum; this is the develop portion of
the process.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Exposing and Developing
the Image (continued)
Figure 14: Writing the image and applying the toner
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Transfer the Image
Fourth Edition (Exam 220-801)
• Using the transfer corona, the paper is
charged positively.
– The negatively charged toner particles leap from
the drum to the paper.
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fuse the Image
Fourth Edition (Exam 220-801)
• Image fused to the paper
– The heat roller, made of a nonstick material, and
the pressure roller are used to fuse the image onto
the paper.
– Toner particles melted into the page.
– Static charge eliminator removes the charge from
the paper.
– This prevents the paper from sticking to the drum.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fuse the Image (continued)
Fourth Edition (Exam 220-801)
Figure 15: Transferring the image to the paper and fusing the final image
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Clean the Drum
Fourth Edition (Exam 220-801)
• Printing process ends by physically and
electrically cleaning the photosensitive
drum.
– Physically by scraping the surface of the drum with
a rubber cleaning blade
– Electrically with an erase lamp to completely
discharge any particles
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Clean the Drum (continued)
Fourth Edition (Exam 220-801)
Figure 16: Cleaning and erasing the drum
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Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Printing in Windows
Fourth Edition (Exam 220-801)
• The physical printer is called a print
device.
– The printer is a program that controls one or more
print devices.
– One printer can support more than one print device.
– Print drivers
– Print spooler
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Printing in Windows
(continued)
Figure 17: Printer driver and spooler in Windows
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Setting Up Printers
Fourth Edition (Exam 220-801)
• If the printer is not detected, use the
Printers applet from the Control Panel
and select Add Printer (XP), or the
Printer icon (Vista).
– Windows has an option that will automatically
detect and install a plug-and-play printer.
• The Add Printer Wizard enables you to
install a local printer or a network
printer.
– Windows divides printer installation into two
scenarios: a printer connected directly to a PC or a
standalone printer connected to a switch or router.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
Figure 18: Automatically detecting plug-and-play printers in Windows XP
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
• Installing a local printer:
– Since Windows will automatically detect and install
USB printers (or any other plug-and-play printer),
this option is most commonly used to install
printers using a parallel connection or to install
standalone network printers using an IP address.
– Should not need to use Add Printer Wizard or IP
address with a standalone USB printer.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
• Installing a local printer (continued):
– Windows won’t automatically detect a new parallel
device. For a parallel port printer using Windows
XP, check the Automatically detect and install my
Plug and Play printer option.
– When you check this box and click Next, Windows
XP will run a search for any plug-and-play printers,
including those connected via parallel cables.
– Windows Vista and Windows 7 don’t include this
option; you’ll need to configure parallel-connected
printers manually by selecting a port and driver.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
• Installing a local printer (continued):
– If you need to install a standalone network printer
using its IP address, uncheck the Automatically
detect and install my Plug and Play printer option
in Windows XP and click Next. In Windows Vista
and Windows 7, click Add a local printer. In the
Create a new port drop-down box, select Standard
TCP/IP Port. Click Next. Type the IP address here.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
• Installing a local printer (continued):
– Whether you use a parallel port or a TCP/IP port,
you’ll need to manually select the proper driver
from Windows drivers or a supplied disk (requires
admin privileges).
– You must decide whether the new local printer
should be the default printer and whether you want
to share it with other PCs on the network.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
Figure 19: Selecting drivers
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
• Installing a network printer—setup is not
much different than installing a
standalone
– In Windows Vista or Windows 7, the Add Printer
Wizard will scan for any available printers on your
local network, and the printer will appear.
– If you need to, you can pick from a list of available
drivers or use the disc that came with the printer.
– Windows XP doesn’t include this automatic
discovery feature, and if Windows Vista or Windows
7 fails to find your printer, you’ll need to configure
the network printer manually.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
Figure 20: List of available shared printers on a network
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
• Installing a network printer (continued)
– If you are on a workgroup, you can browse for a
printer on your network, connect to a specific
printer (using its name or URL), or use a TCP/IP
address or hostname (Windows Vista and 7 only).
– In a domain, most of those options remain the
same, except that instead of browsing the
workgroup, you can search and browse the domain
using several search parameters, including printer
features, printer location, and more.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
Figure 21: Options for finding network printers
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
• Installing a network printer (continued)
– If you are a member of a Windows 7 homegroup
and printer sharing is enabled, all printers
connected to the homegroup are shared with you
automatically.
– The process for sharing a local printer and a
network printer is identical, because Windows
considers both printers to be installed on your PC
and under your control.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Setting Up Printers
(continued)
Figure 22: Installed default printer in the Printers and Faxes applet
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Optimizing Print Performance
Fourth Edition (Exam 220-801)
• Printout may not match screen colors.
– Monitors use RGB.
– Printers use CMYK.
– They don’t always match exactly.
• Calibration
– Manually calibrate monitor
• Print a test image and adjust monitor to match printout
– Automatically calibrate printer
• Use an International Color Consortium (ICC) color profile
• Instructs the printer to print colors a certain way
– DisplayMate
– ColorVision Spyder
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Optimizing Print Performance
(continued)
• Add memory
– Best first upgrade for printers
– Increases speed, especially with graphics
• Install a network card
– Better printers can be freed from needing print
server
– Only need DHCP (and DNS)
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Fourth Edition (Exam 220-801)
Optimizing Print Performance
(continued)
• Configure application to request lowresolution or draft mode.
– Optimizing increases print speed.
– Creates a lower quality image—but does so quickly
• Manage printer availability
– Can set when particular printers are available
– Use to restrict access to printer during critical times
– Right-click printer | Properties | Advanced tab
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Beyond A+
Fourth Edition (Exam 220-801)
• Multifunction peripherals—
manufacturers started combining various
peripherals to create multifunction
peripherals, or MFPs.
• These devices can include printers,
scanners, fax machines, photocopiers,
and more.
• All of the standard connection options
are available, including USB, parallel,
Ethernet, Wi-Fi, and more.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Beyond A+ (continued)
Fourth Edition (Exam 220-801)
• All functions are available using a single
connection.
• Many multifunction devices also include
functions that don’t require a PC at all,
such as photocopying and faxing.
– You can even print files from a digital camera’s
memory card without plugging the MFP into a PC.
© 2013 The McGraw-Hill Companies, Inc. All rights reserved
Mike Meyers’ CompTIA A+®
Guide to 801:
Managing and
Troubleshooting PCs
Beyond A+ (continued)
Fourth Edition (Exam 220-801)
Figure 23: All-in-one printer/scanner/fax machine/copier/coffee maker/iPod dock
© 2013 The McGraw-Hill Companies, Inc. All rights reserved