Transcript Portfolio Presentation – Forgent Suite of Products

Portfolio Presentation –
Forgent Suite of Products
Wendy Spies
Senior User Interface Designer
[email protected]
Forgent Company
• Name changed from “Vtel” to “Forgent Networks”
when the product strategy and entire development
team changed.
• “Vtel” was previously “Compression Labs” and owns
the JPEG patent.
• Changing from a Video Hardware Manufacturer to a
Software Vendor.
• Emerging market of large, geographically scattered
and heterogeneous Video Networks.
• Patent rich environment with completely new products
and interfaces.
2
Forgent’s Product Strategy
3
End Users
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Video
Administrators
Facilities
Managers
An advanced room finder
• Recurring schedule support
• Time zone management
• Outlook calendar integration
• 4 Uis for these Users –
2 Web, Outlook or Notes
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•
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Overview of all rooms
Overview of Facilities
Quick find for meetings
Quick find for room
availability
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Unattended Call Configuration
Auto Call Launching
Graphical Call Monitoring
Video Device Control
Usage and Quality Reporting
Network
Managers
• Network Discovery
• Threshold
Management
• Performance Collection
• Device Diagnostics
Configuration
Browser
Device Reservations
VNP
Reservation Confirmations
End User
4
Java Console
H.320
H.323
Email
Conference Database
Configuration
Rules
Commands
Video Network
Manager
Architecture Overview
Catering
Module
Technicians
GSS End-User
Web Scheduling
Interface
Module
LDAP
Interface
MS SQL DB
•Video Device Status
•People Status
•Room Status
•Technician Status
•Conference Schedules
Module
Module
Outlook
End-User
Scheduling
Interface
API
Embedded SQL DB
VNP Video Network
Management
VNP Video
Administrator
Java Interface
ESQL DB
Device
Inventory
Local
Network
IP LAN
H.323
EP
Gatekeeper
H.323 Video Network
Router
MCU
Exchange
Interface
Master Video
Device &
Resource
Reservations
VNP Video Operations
VNP IT
Manager Fat
Client Interface
5
Equipment
GSS Facilities Manager
Scheduling Application
VNP End-User
Web Scheduling
Interface
H.323
EP
Notes
End-User
Scheduling
Interface
Module
ESQL DB
ESQL DB
Device
Network
Performance Performance
History
History
Router
IP LAN
Network
Provider
Gateway
H.320
EP
H.320
Video
Network
H.320
EP
S
w
i
t
c
h
UI Development Overview
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Network Admin (IT Manager) Interface
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Network Admin (IT Manager) Interface
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Simple Video Conference Scheduling
Interface
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Video Technician GUI
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Video Technician GUI
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Outlook UI
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Notes Availability Page
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GSS Original Web UI – Reservation Details
Changed “Video End Points” to “Media” Need to update the lower half of this to show audio/video info like dial numbers!
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Web UI for Facilities Manager
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Web UI for Facilities Manager
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VNP on Non-Traditional Network Devices
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Conf # 4456 Starting 9:30am
Press
1 – Begin Video Call
2 – Select Participants
3 – Begin Call
4 – Conf Operator
Room Reserved for Senior Staff
D. Snyder - Organizer
17
•
Video
•
Audio
•
Seamlessly integrates with VNP
and GSS
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Phone is fully manageable
•
Cisco 7960 IP Phone
Simplified user interface allows
users to execute conferences
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Discovery
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Monitored
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Controlled
Customizable
•
User
•
Event
•
Room
Design & Usability Objectives
18
•
Adaptable to the needs of the user: end users, conference
administrators, network managers
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Configurable: discovery, event handling, user interface, automation
policies, service providers
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Extensible: devices, protocols, APIs
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Compatible: heterogeneous device support
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Single application for scheduling all corporate meeting resources
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Architecture allows separation of sophisticated administration tools
from simple user scheduling
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Users have simple, familiar, yet powerful web, Outlook and Notes
interfaces
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Administrators have a single console for the control of users, rich
media devices and meetings
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Automation frees administrators from the task of configuring and
executing audio, video or web conferences
Forgent Feature Development Timeline
2001
2002
2003
Video Network
Management
Enterprise Meeting
Management
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• Scheduling
• Resources & people
• Catering, equipment
& technicians
• Videoconferencing
• Automated calling
• Outlook, Notes &
web interfaces
Discovery
Monitoring
Event management
Diagnostics
Device control
Call management
2004
Enterprise Meeting
Management with
Rich Media Support
• Enterprise meeting
management
• Integrated audio,
video & web
conferencing
Collaborative Meeting
Management
• Scheduled & ad hoc
meeting management
• Presence-aware
• Support for nontraditional PC platforms
• Content management &
delivery
APIs
Monitoring
Recovery &
Failover
19
Directory
Services
Reporting
Device
Management
Fault & Event
Management
Connection
Services
Platform Services
Database
Services
Authentication and
Access Control