Transcript IT challenges and resolutions - Parliamentary Monitoring Group

GITO
Portfolio
Committee
30/05/2012
By: Nthabiseng Mosupye
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IT challenges and resolutions
• Disaster recovery
– No backup or disaster recovery.
– The DCS is consolidating business systems servers to SITA
which will provide backup and virtualization.
– Agreement signed with SITA and migration exercise has
commenced.
• Server Rooms
– No proper server rooms in all DCS sites and old switches
– Plans are in place to replace the switches and build proper
server rooms at all sites
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IT challenges and resolutions
• Connectivity
– Data lines connectivity is a challenge in all the sites.
– Migrating to the SITA VPN will also address the connectivity
challenge; and
– Remote sites will be equipped with Visualized Satellite (VSET)
for better connectivity.
• Access control
– Network Admin provides access to DCS network & the
applications.
– Network Admin to only have the authority to provide access
to the DCS network; and
– Corrections Co-ordinators in the centres will be responsible
for providing access to the applications systems.
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IT challenges and resolutions
• RDOMS initiated by a URS that was crafted by SITA
during 2006 , scope core modules:
– Offender Personal and Crime Related Information
– Assessing and Profiling
– Sentence Planning and Management
– Centre Management
– Placement Management
– Movement and Transfer Management
– Rehabilitative Intervention Programme
Management
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IT challenges and resolutions
• RDOMS Project is delayed due to contract, quality
and completeness of work.
• The plan is in a place to revive the project by:
– testing the system
– gap analysis
– Mitigation steps will be put in place to close the
identified gaps.
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Management of IT consultants
• Recruitment Model Used Prior to SITA
• Recruitment Model Used After the Establishment of SITA
• Number of Consultants to date
– June 2011 : about 30 consultants were released
– June - November 2011 : 11 consultants resigned on their own
– April 2012 : 26 more consultants were released
– currently 14 consultants with a month to month agreement
• Month to month agreement to allow continuation of business
operations.
• Tender 570 to acquire IT services is awaiting approval - month
to month agreement will be terminated.
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Consultant exit strategies
• Review of job assignments of consultants and to define
key performance indicators for the transfer of skills
– Pairing consultants with business officials as part of
the skill transfer and monitor through weekly progress
reporting meetings.
• Professional development planning for officials to
enhance technical, administration and management skills
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Filling of funded vacant IT posts
• Chief Deputy Commissioner: GITO took over the office from
16 January 2012 and facilitated the following appointments:
– Deputy Commissioner: Application Development
appointment awaiting approval
– Deputy
Commissioner:
IT
Infrastructure
Management advertised
– Director: ICT Infrastructure and Telephony advertised
– Deputy Director: Infrastructure Security appointed
– Deputy Director: Policy Coordination appointed.
– 3 Assistant Directors: Network Controllers appointed
– GITO support staff comprising of 3 positions are also
in a process of being filled.
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SITA Payments
No
Service
1.
Mainframe Hosting Services (BAS)
2.
Mainframe Hosting Services (PERSAL)
7,200,000.00
3.
Mainframe Hosting Services (LOGIS)
6,400,000.00
4.
Wide Area Network Services
5.
Internet Services
864,000.00
6.
Server Housing Services
360,000.00
TOTAL
Cost (R)
19,200,000.00
48,000,000.00
82,024,000.00
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Projects for the past 5 years
Project
RDOMS
Cost (R)
Contract Amount: 43 921 252.00
Paid to Date: 17,248,016.58
IT Governance:
1,290,791.27
Cluster and Parliamentary Liaison:
1,838,770.08
National Contact Centre (NCC):
Lesedi 3
Integrated Legal System (Legal Services)
Management of litigations.
SAS System:
1,861,978.42
±10,000,000.00
Capacity Management System
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Projects for the past 5 years
Project
HP Open view:
Cost (R)
21,107,789.00
IT Service Management Tool
IP Granite Firewalls:
±27,000,000.00
Intrusion prevention equipment
Virtualization
Backup Solution: Backup software
Renewal of EDRMS Contract
11,000,000.00
±18,000,000.00
11,000,000.00
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IT governance processes
• Develop/review governance controls according to
international standards (processes and/or procedures)
as prioritised
• Implement a validation framework to determine and
ensure the validity of the business-IT alignment
• Ensure proper governance within the ICT environment
of DCS.
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IT governance processes
• Establishment of IT steering committee comprising of
business stakeholders for monitoring.
• Policy Procedure
– Information Security system (ISS) Policy to be Developed
followed by the development of the policy procedure including:
 Email and Email Etiquette
 Password
 Internet/Intranet
 Mobile Cards
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