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Stay Connected. Stay Ahead.
Catalysts of Internet for Positive Change
Enterprise
Connectivity
Hosting Services
Managed VoIP
Applications
Security
Managed Services
VPN
Internet
Data Centers
Core Infrastructure – IP Based
Sify Technologies
First Mover Advantage
Managed IP Network
National ISP in India
MPLS Network
Deployed Cisco Gigabit Switch Routers (GSRs) in
the national Backbone
First ATM and Frame Relay Backbones
First Level 3 Data Center in India
Sify Technologies
Pioneering Expertise
India’s leading integrated Internet and Infrastructure services company
NASDAQ listed Corporation
India’s leading operator of Tier 3 and Tier 4 Data Centers
Financials
Revenues at USD 151 million
Enterprise business contributes 80%
Certifications
SEI CMMI Level 5
ISO 9001:2000
ISO 27001
Customer Patronage
4000+ corporate customers
Significant Achievements
Frost & Sullivan Market Leadership Award for
IP VPN Market in India 2003-04,2004-05 and
2005-06
2006 Brandon Hall Gold Excellence awardSify eLearning for Mobile Learning Delivery
Platform developed for Cisco Systems
Recognition by Forrester for Remote
Infrastructure Management Services
Recognition by IDC for the pioneering progress
in IP VPN market space
Recognition by Gartner for initiatives in
Managed Services
Awarded Superbrand status for the year 200406
ISO 27001 Certification for Information
Security Management Systems
ISO 9001:2000 Certification for provisioning of
corporate VPN, Internet bandwidth, Voice over
IP and Integrated Security Solutions
CMMI® level 5 Certification
Products Overview
Solutions Stack
INTEGRATED
SOLUTIONS
MANAGED SERVICES
APPLICATIONS
MANAGED VOICE
IT/ITES, BFSI, TELECOM, LIFE SCIENCES, MANUFACTURING, GOVERNMENT
Monitoring Services
Human Capital
Management
Knowledge
Management
Hosted Contact Center
Solutions
HOSTING
High Availability
SECURITY
Consulting Services
NETWORK
Management Services
IP VPN/MPLS
Consulting Services
Unified
Messaging &
Collaboration
Supply Chain
Management
Managed Inbound Voice
DR/BCP
Data & Transaction
Security
Global Connectivity
Solutions
Facility Management
Customer Lifecycle
Management
Managed Outbound Voice
Value Added
Services
Security Services
Implementation
Services
Managed Security
Services
Dedicated Internet
Bandwidth
CleanConnectTM
Connectivity Solutions
Sify Infrastructure
Robust IP Backbone
A Tier-1 IP Network
Fully Meshed, High Capacity
Backbone
Built on high-end Cisco routing
gear (Cisco GSR 12404)
Hierarchial Architecture
Sify Infrastructure
Dual NoC’s
Central Location
Dual NOC’s
CE
Primary
Last mile
Chennai
Secondary
Last mile
PE
Bangalore
PE
Hyderabad
Sify IP
Cloud
PE
Mumbai
Delhi
PE
Pune
CE
Remote Location
CE
Remote Location
Ahmedabad
Calcutta
Sify Infrastructure
Wireless Access Network
Multi-Vendor
Platform
(Proxim,
Smartbridge,
Axxcelera)
Licensed /
Unlicensed
Frequency Band
(5.7 GHz, 2.4 GHz)
Nationwide Presence
Capacities upto 8
Mbps
Sify Infrastructure
IP Backbone Reach
International Coverage
Domestic Coverage
Cisco GSR 12404 Routers
300+ cities in 52 countries International PoPs: NY,
London, HK, LA, SJ
300 cities in 30 countries
Collocated POP
New York - I
Cisco 7206 NPEG1 Routers
Sify Offices
Peering ISP
New York - II
Internet
Peering International
London - I
London - II
San Jose
780+ *PoPs in India
Los Angeles
Hong Kong
*Point of Presence/Base Station
Enterprise Network Services
Capability + Expertise
Domestic Network
Separate MPLS VPN & Internet Backbone
International Network
Mobile
User
Dedicated
Company Sites
Partners
Internet Peering
Partner Office
Secure Network
Private MPLS
Dedicated
Connectivity
Separate address space
GC, BtNA, ANC
AT&T, LEVEL3,MCI, REACH,
BT,GC,Cogent
IP Peering
Inter AS
Ingress & Egress filtering
Global Internet
SifyNet Tier 1
IP Backbone
IPS to monitor traffic
Anti-virus updates on servers
Head Quarters
Hosted
App
Company Sites
Enterprise Network Services
A Snapshot
Sify Enterprise Network Services
Multiple Services delivered from common IP
infrastructure
Dedicated Internet Access Service (DIAS):
ExpressConnectTM
Secured Internet Access Service:
CleanConnectTM
Domestic IP-VPN Service:
SiteConnectTM
International IP-VPN Service:
GlobalSiteConnectTM
ExpressConnectTM
Business–class Internet Bandwidth
Sify’s Dedicated Internet Access Services
Available in multiple variants
ExpressConnectTM Diamond
ExpressConnectTM Platinum
ExpressConnectTM Gold
Differentiation based on contention and availability of
the bandwidth
Available in multiple bandwidth options
Multiple Last-Mile Connectivity Options
Redundant and Reliable Connectivity
Propelled by a Robust Network Backbone
ExpressConnectTM
Service Variants
Gold Service
Platinum Service
Diamond Service
1:2 Contention
1:1 Contention
1:1 Contention
No Oceanic Redundancy
Best-Effort Basis
100% Committed
ExpressConnectTM
Additional Flavors
Time of Day Bursting
Features
Burst traffic during specific consistent
periods of high data traffic flow
Multiple bandwidth options
Available on 1:1 contention
(Diamond & Platinum)
ExpressConnectTM
Additional Flavors
Shared Internet Port
Features
Single centralized
Internet port shared
across multiple
locations
Bursting available on
best-effort basis
Multiple bandwidth
options
Available on 1:1
contention
(Diamond &
Platinum)
ExpressConnectTM
Key Differentiators
Multiple PoPs : Solid coverage
Multiple cable routes : Redundancy
Multiple peering points : Best path
International carriers : High performance
Multiple Bandwidth Bursting options
200+ points of presence : “REACH”
Meshed Network : High Uptime
Dual NoC’s : Redundancy
Carrier Agnostic : Best design
Domestic peering : High performance
ConnectGoldTM
Remote Wireless Connectivity
ConnectGoldTM
Connectivity Services provisioned from PoP’s / Base
Stations connected via Wireless backhauls
Extends Sify’s services beyond Tier-2 and Tier-3
cities
Wireless connectivity on unlicensed frequency
band with a maximum of 2 hops from the nearest
Tier-2 / Tier-3 PoP.
Ideal for remote customer locations with low
bandwidth requirements
Less Network Uptime
CleanConnectTM
Secure Internet Access Service
Premium range of shared Unified Threat
Management (UTM) service with dedicated Internet
connectivity
Added perimeter-level security
Network-based security with Firewall, Web &
Content Filtering, Anti-Spam and IDS/IPS Systems
Connectivity based on ExpressConnectTM
Currently available for only Diamond class
SLA backed service for guaranteed protection and
availability
CleanConnectTM
Deployment Approach
CleanConnectTM
Variants
CleanConnectTM Basic
Standard Solution
Ideal for customers requiring a basic firewall service with
limited no. of firewall policies (Network level security)
CleanConnectTM Enhanced
Customized Solution
Limited number of firewall policies +
IPS Functionality ( e.g. Protect against any abnormalities in
traffic pattern)
CleanConnectTM Premium
Full-blown service
Full suite of firewall policies + IPS + Content filtering
CleanConnectTM
Value Proposition To Customer
Huge Cost Benefits
No capital expenditure on a dedicated
security setup & skilled manpower to
manage the same
Focus on core business
Comprehensive security event reporting
methodology by Sify’s team on security
experts
VPN Offering
SiteConnectTM
Sify’s Domestic IP/MPLS VPN Service
Sify IP/MPLS VPN Service Offerings: SiteConnectTM
End-to-end private communication network
deployed using Sify’s managed IP network
Offered on both Layer-2 and Layer-3
Hub-and-Spoke / Any-to-Any Connectivity
SiteConnectTM
Sify’s MPLS Services: Classes of Service (CoS)
High
Low
Video, voice, Real Time
Diamond
P
A
C
K
E
T
Voice
Video
streaming
J
I
T
T
E
R
Transactions
Critical and Delay Sensitive
Data transfer
LAN/WAN
traffic
File Transfer
Internet
Email
B/W Burst
Bronze
Network Availability
Low
B/W Burst
Gold
D
E
L
I
V
E
R
Y
Typical
Applications
Non Critical, Delay Tolerant
Latency
High
GlobalSiteConnectTM
Sify’s International IP/MPLS VPN Service
GlobalSiteConnectTM
Sify’s International IP/MPLS based VPN services
Offered in partnership with global IP vendors
Global Crossing (GC)
Asia Netcom (ANC)
PCCW
Dialog Telekom
Network-to-Network Interconnects (NNI)
GC:
New York, London, Angeles, Hong Kong
ANC:
Hong Kong; Singapore (to be live in the next
few weeks)
PCCW:
New York, Los Angeles, Hong Kong
Dialog Telekom:
IPLC b/n Mumbai & Colombo
GlobalSiteConnectTM
How It Works?
Sify-Partner
Partner
Gateway
Partner MPLS
Network
Data
Last
Data
Mile
Inter AS
Interconnect
Sify
Gateway
Sify MPLS
Network
Data
Data
Last
Data
Mile
Data
Data
India
Chicago
WHY SIFY?
Sify - USP
ROBUST & REDUNDANT SERVICE INFRASTRUCTURE
“Carrier-Neutral” Backbone
Redundancy at all levels
Dual-NoC’s, Dual Carriers, Dual Last-Miles
Network Reach
Ability to provide hybrid Last-Mile Media
Strategic tie-ups with Broadband vendors with pan-India
Fiber-optic presence
PROCESS MATURITY & EXPERTISE
Global best practices & Quality
Experience of managing large networks
Network experience across diverse industry verticals
TRENDSETTERS, PIONEERS & MARKET LEADERS
Sify – Value proposition
Carrier
Supporting
Carrier (CSC)
Multicasting
(Native)
Remote-Access
into MPLS VPN Services
Pseudo-wire Services
ERS/EWS/VPLS
Managed VPN
AToM
(L3 MPLS / BGP VPN/Inter-AS MPLS)
(Any Transport over MPLS)
Traffic Engineering
(Fast Re-route)
Quality of Service
(CoS based SLA)
MPLS forwarding
IPv6
(6PE VPN & 6-4 Tunnels)
Managed Voice Solutions
Managed Voice Solutions
Hosted Contact Center
On Demand
Managed Inbound
Capex to Opex
Inbound/Outbound
International/Domestic
Managed Outbound
Contact Center
Sify: An end-to-end
solution provider for
Contact Centers
Pay-per-use model
DID/Toll free services
Pay-per-use model
TDM/IP Compatible
NNI Partnerships
Managed Voice Solutions
PSTN
PCCW
Ibasis
Novatel(MCI)
PSTN
SingTel
VOIP
SBC
Global Crossing
Sify IP/MPLS
Cloud
Customer
Network
Customer
Network
IP/TDM PBX
IP/TDM PBX
• Multiple NNI Partnerships
• Carrier Grade Infrastructure
• Scalable
Information Security Solutions
Information Security Services
Information Security Services
Network Security Solutions
Firewall / VPN
Intrusion Detection / Prevention
Content Security
Multifactor Authentication
End Point Security
Network / Application
Performance
Digital Identity and Data
Protection Solutions
Governance, Risk &
Compliance Solutions
Digital identity and Strong
Authentication
• Information Security Consulting
Data Protection and Privacy
Information Assurance Services
Transaction Security
Compliance Services
Documents Rights Management
BCP / DR services
Enterprise Security Services
• Leading End-to-End Security Solutions Provider
• 250 + Certified Security Consultants
• 300 + Customers globally
Industry Leading Best Practices and Alliances
Managed Security Services
Sify Managed Security Services
Managed Network Security
Solutions
Managed Digital Identity and
Data Protection Solutions
Managed Governance, Risk
& Compliance Solutions
Security Device Management
Managed PKI Services
Security Log Monitoring and
Reporting
Managed Data Protection and
Antifraud Services
Vulnerability Assessment /
Penetration Testing
Security Event Monitoring and
Reporting
Security Alerts and Risk Advisory
Services
Patch Management
Security Incident Monitoring and
Reporting
Sify S O C
• Sify IONI –
Customer Portal
• 24 x 7 Help Desk
VA / PT Tools
Security - Product Alliances
Hosting Solutions
Data Center Services
High Availability
•
•
•
•
•
Backup services
Offsite tape movement and
storage
Server Load balancing
Content Caching
Disaster Recovery Solutions
Security Services
•
•
•
•
Intrusion Detection System
Managed Firewall
OS Patch Management
Fort Knox- SLA based
security service
Data Center Services
Management Services
•
•
•
•
•
•
Web Server Log Reports
Data Transfer
Server Port Monitoring, ICMP and 5 ports
Real Time online Monitoring and Reporting critical
Parameters for server, OS, Mail, Applications,
Databases
Administration of OS, Mail, Applications,
Databases.
Bangalore
Value Added Services
•
•
•
Hardware and Software on outright sale
Hardware on rentals
SMTP relay Service
Chennai
Scalability
•
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•
Rapid scalability for Deployment of New Services.
Internet, Network access
Rack space
Mumbai
Application Services
EAS Portfolio
Employee Productivity Solutions
Human Capital
Management Solutions
•Community Portals:
Employee/
Student/
Institution
•Learning Management
•Assessment &
Certification
•e-Learning Content
Knowledge
Management Solutions
•Document
Management System
•Content Management
System
•Knowledge
Management Portal
•Digitization Services
Unified messaging &
Collaboration Solutions
•Mail
•Messaging
•Unified
Communication
•Workflows &
Collaboration
•Premium Anti Spam /
Anti Virus services
• 750+ strong .NET, J2EE and LAMP team
• State of the art Offshore Development Centre
Industry Leading Best Practices and Alliances
EAS Portfolio
Managed Services
IMS Portfolio
Monitoring & Management Services
Networks
Routers
Firewalls
Switches
Load Balancers
VPN’s
RAS
Packet shapers
VoIP
Servers
OS
-Windows
-Linux (All Types)
-Solaris -HP-UX
-IBM AIX -VMWARE
Storage
-EMC –HP -Hitachi
-SUN –IBM
Databases
Oracle
MySQL
MSSQL
PostgreSQL
Applications
Web Logic
Web Sphere
IIS/Apache
Tomcat
Directory server
Citrix
MS Sharepoint
Messaging
Lotus notes
MS Exchange
Open Source
- Q-mail
- Send mail
Facility Management Services
Desktop Management
Desktop configuration
Install and upgrade OS
Install and upgrade
front end software
Deskside troubleshooting
IMAC
Preventive maintenance
Asset Management
Hardware Inventory
Software Inventory
Version control
Patch Management
Vendor Management
OS
Anti virus
Product/ Application
Liasoning
AMC/Warranty
management
IMS Portfolio
Consulting Services
Networks
Data centre
DR/BCP
Capacity Plng
Performance Eng.
Storage
Security
Audits
Migration
ITIL
Assess
Understand Requirement
Infrastructure study
Business dependency
Scope of work
Design
High Level design
Detailed Technical
design
Risk assessment
Risk mitigation plan
Plan &
Implement
Project management
Pilot testing
-Acceptance
Implementation
-Infrastructure
-Processes
Service Capabilities
Data Center Management
Servers, Databases, Middle Tier
Apps, Messaging, Storage Systems
Pro-active monitoring & Incident management
Problem, change & Configuration management
Network Management
Routers, Switches, VoIP devices,
Network Links
Security Management
Firewalls, Intrusion Protection
Systems, VPNs, PKI, AAA Tools
ITIL compliant
processes,
SLA driven
engagements
Asset management, Patch management
Availability management
Process consulting, Audits & Reviews
Implementation/Migration support
Desktop Management
Desktops, Laptops, File & Print
Servers
Enterprise Customers
Global Top 1000 Firms
Partial Customer List – Vertical Focus
IT/ITeS
BFSI
Consumer
Telecom
Life Sciences
Partial Customer List – Vertical Focus
Manufacturing
Energy
Media
Retail
Government
Reserve Bank of India
Partial Customer List – Applications
Authorized Service Center Automation Sales Force Automation
CCDSG, APS
Global Sourcing Application
Power to Customer
Car Reservation System integrated with ERP
Information Portal with Content Management
Warehouse Management System
Professional / Consulting Engagement
Online Order Processing integrated with SAP
SFA, Training Module
Sales & Distribution System
Home Delivery System
Performance Management System
Speed Remittance Transaction System
Partial Customer List – Applications
McDonalds
Home Delivery System
Glaxo SmithKline
Sales Portal Development with JD Edwards
New Holland Tractors
Global Sourcing Application
Nokia
Service Center Automation
ABN AMRO
Application Development
Oxford University Press
Customer Portal with Content Management
ITC Hotels
Employee Portal & Application Testing
Reserve Bank of India
Information Portal, Content Management
Indiabulls
Document Management & Workflow Application
NEG Micon
Application Development
IIBF
Application Development & Maintenance
XLRI
Content Management
TI Cycles
SRM Application
Partial Customer List – Connectivity
Accenture
KPMG
American Consulate
Lucent Technologies
Boston Consulting Group
Novell
CavinKare
Oracle
Carborundum Universal
Ramco Systems
Deutsche Bank
Ranbaxy
GE India
SKF Bearings
Gillette India
Sapient
HDFC
Tata Steel
HSBC
Timken
Hughes Software
Usha International
Vodafone
Whirlpool of India Limited
iFlex Solutions
IndianOil
Partial Customer List – VPN
Typical VPN applications as used by customers
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•
•
•
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•
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•
•
Gillette – uses Sify VPN services for running SAP across 35 locations
Whirlpool – uses Sify VPN services for running SAP across 45 locations
Emerson – uses Sify VPN services to communicate securely to their offices across the globe
Vodafone – Uses Sify’s MPLS VPN services for their billing and CDR applications across six locations
Ranbaxy – uses Sify VPN services to carry SAP traffic from all their offices and C&Fs - 30 locations
GE – uses Sify VPN services to create the data communication backbone in the country
Lucent – uses Sify VPN services for high-speed data transfer across their offices in India
Oracle – uses Sify VPN services for Messaging, ERP and data transfer across their offices in India
Madura Coats - uses Sify VPN services for critical applications such as invoicing, inventory control,
messaging and Intranet access
Praxair - uses Sify VPN services for messaging and JD Edwards ERP application across their offices in
India
CavinKare - uses Sify MPLS VPN services for their SAP applications across their offices
CUMI - uses Sify VPN services for RAMCO Marshall ERP application across 21 locations in the country
Tata Steel (Tubes Division) - uses Sify VPN services for their Oracle based application across 23 locations
in the country
Timken India - uses Sify VPN services for their sales, order processing, payroll and messaging
applications across 19 locations in the country
JM Morgan Stanley - uses Sify VPN service to run critical financial applications across their offices
Cable and Wireless - uses Sify VPN services for running SAP and lotus notes applications across 12
locations in the country
Usha International - uses Sify VPN services for SAP and mailing applications across 10 locations in the
country
Partial Customer List – Consulting
World Bank
Vodafone
Reserve Bank of India
Exxon Mobil
ICICI Bank
TVS Motors
Syndicate Bank
Saudi Airlines
State Bank of Mauritius
Deloitte Haskins & Sells
Bank of Oman
Pepsi
Mastek
Xsysys
Allsec Technologies
Integra Software
Talisma
Satyam Computers
Sasken
Nucleus Software
GE
IFFCO
Ajuba Solutions (India) Pvt Ltd
Quest
Partial Customer List – Solutions
Accenture
JM Morgan Stanley
GMR
Ranbaxy
General electric
SBI
Vodafone
CLI3L
HDFC bank
Whirlpool
TCS
Nipuna
Quest
Satyam Computers
ITC Infotech
ING Vysya Bank
Toyota Kirloskar Motors
Patni Computers
Hyundai
ABB
Deccan Herald
Infotech
Levis
Axes Technologies
MRPL
Partial Customer List – PKI
Genpact
IFFCO
Vodafone
ICFAI
ABN Amro
IRCON
Reliance General
Chemplast Sanmar
Insurance
Kotak Bank
TCS
Wipro
NTPC
STPI
DGS&D
India Cements
Madras Export Processing Zone
(MEPZ)
Partial Customer List – Data Center Services
SBI
HDFC Standard Life
Andhra Bank
SBI Life Insurance
HSBC
Indian Overseas Bank
Pantaloons
Microsoft
NDTV
Sony Entertainment
LifeKen
Dr Reddy’s Labs
Partial Customer List – Managed Services
• No: of Devices/Instances
managed – 60,000+
• No: of Problem tickets
annually -1.0 Million +
1000+ Corporates in India
Over a million subscribers
Live, 24x7 services
• No: of Change tickets
annually – 2,500+
• No: of Voice Calls p.m.
(retail) – 150,000
• No: of Voice Calls p.m.
(corporate) – 10,000
Case Studies
Organization
Whirlpool of India Ltd
Objective
Connecting SAP Servers in US with around 40 locations in India with improved security
Scope
•
•
•
Activities
•
•
•
•
Benefits to
Client
•
High availability for WOIL servers at USA primarily for accessing their SAP server
(hosted in HQ, from their India Locations), Mail Server application, other Intranet
applications and proposed VOIP or Video conferencing
Redundancy on Sify's proposed Trans-Atlantic and Trans-Pacific gateways in the case
of a STM-1 failure on either of the gateway links
Internet access from their Delhi and Pondicherry offices in India
International MPLS Bandwidth requirements were proposed at 3.0 Mbps.
The proposed solution was an overlay network for WOIL on Sify's IP backbone.
Sify's network is MPLS enabled and its partner-Beyond the Network Access
(BtNA), a premium International service provider would be providing MPLS WAN
services to WOIL in Benton Harbor, Michigan.
Sify proposed the Layer 3 MPLS enabled VPN from WOIL co-located and
aggregated point in Mumbai to their International office in Michigan.
Sify MPLS WAN architecture was that it imparted a strong security feature for the WOIL
International network, besides providing WOIL with a most cost effective solution.
Case Studies
Organization DLF
Objective
Document Management Software Solution
Scope
•Huge Archival of drawings & documents for 21 urban colonies
2500 acres
•Travel to storage location for reference
• Time consuming to retrieve & locate
• Wear & tear on crucial documents
Activities
• Document Management Software for archiving records
• Ongoing Scanning Services for 60 lakh sheets & 30,000 drawings
• End to end project management
Benefits to
Client
•Fast searching and retrieval of the documents and drawings
•Enterprise wise access to the documents
•Back up to the physical documents
•Reduction in Wear & tear of the documents
•Scalable and flexible DMS system
spread over
Case Studies
Organization
Organon
Objective
Information assurance (Consulting)
Scope
To gain an edge over competition, by providing higher access to Business Critical Resources and
Internet access to its employees across the organization, while maintaining an acceptable
information assurance.
Activities
• Vulnerability Assessment and analysis of the OIL infrastructure.
• Detailed study of the OIL’s internal policies, processes and procedures pertaining mostly
towards Information Technology.
• To mitigate risks, in-depth security architecture design was recommended.
•Best of breed products were recommended to support the security architecture design.
•Technical security architecture was deployed.
• The architecture was backed up by best practice policies and processes to ensure mitigation of
risks discovered during the assess phase.
•The review of the security policies and processes would be performed by the global IT teams and
would be both scheduled as well as unscheduled.
•Sify as a security service provider would also be responsible for ensuring that Organon comes
out with little or no severe concerns during the course of the audit.
Benefits to
Client
•Ability to open the network to the Internet, while ensuring that the network is secure and the
performance is not compromised.
•Increasing the productivity of the employees by ensuring that only the resources relevant to
accomplishing their key result areas are made available.
• Better resource management (such as bandwidth) through prioritizing traffic.
•Real time monitoring of traffic accessing the business critical resources.
•Increasing the efficiencies (with respect to time and effort (saved) of the IT team by integrating a
firewall log analyzer within the infrastructure.
Value Proposition
MULTI LEVEL ENGAGEMENT VALUE
Business
Process
Operations
Business Service
Management
Business Impact
Analysis
Enhanced Productivity ITIL Best Practices
Reduced Noise Levels Root Cause Analysis
Cost reduction savings
to 50%
Enhanced Customer
Satisfaction : Proactive approach
Impact on Business Strategy
THANK
YOUYou
Thank