Transcript printer features

Advanced Workgroup System
Printer Admin Utility
• Monitors printers over IP networks
• Views Sharp and non-Sharp SNMP Devices
• Provided Standard with Sharp AR-PB2A
Printer Admin Utility
•Provides Network Administrators with a quick
view status of Sharp & Non-Sharp devices
Main Window
•All SNMP
compatible
printers are visible
•Tabs to separate
printers by
preference
• Name
• Model
• Location
• Status
• Hardware
Address
• IP Address
Printer Admin Utility
• SharpAdmin will display status information on each
device based upon Alert page selections.
• The status page is updated periodically.
• The refresh rate is user-definable.
• Paper Low
• Toner Low
• Offline
• Paper Empty
• Cover Open
• Toner Empty
• Paper Jam
• Printer Error
 Online
 Printing
 Warming
Status Window
Printer Admin Utility
• Administrator can select the device that they wish
to receive continual status.
Active Filter Devices
Alert Window
• The user may
customize
alert event
notification of
either pop-up
windows
and/or
sounds.
Printer Admin Utility
Device Properties Window
Marketing Dept. Printer
Provides
information
on selected
device
Second Floor
•Name
•Location
•Configuration
•Status
Printer Admin Utility
Paper Output Window
•
•
•
•
Provides
information
on Output
Devices
Default paper
destination
Output
configuration
Maximum
output tray
capacity
Current level
of output tray
Printer Admin Utility
Paper Input Window
•
•
•
•
Provides
information
on paper
source status
Default paper
source setting
Paper size
and type for
each tray
Maximum
paper capacity
for each tray
Current level
of paper for
each tray
Printer Admin Utility
Provides
information
on device click
count and toner
status
30,135
Total Impressions
• Copy and print
count combined
Toner Status
• OK
• Toner Low
• Toner Empty
Sharp
Resource
Window
Disposal Toner
Status
• OK
• Disposal Toner
Bottle is full or
missing
Print Admin Utility : Applications and
Targets
Application:
• Provides the Administrator with the ability to view
printer status and improve product status before
the printer goes off-line.
• Eliminates the need to shift electronic traffic and
stops document bottlenecks.
Targets:
• Any large organization with a LAN / WAN and
Network Administrator
Printer Status Monitor
Sharp Status Monitor provides the Desktop user
with a simple application for viewing network
printer conditions, and reports this information
through a user-friendly interface.
Sharp Status Monitor will notify the user of the
following:
 Printer availability
 Toner supply
 Paper availability and correct size
 Job Completion
Printer Status Monitor
• Status Monitor always stays in memory and runs in
the background after initial application startup
• Printer conditions are monitored based on Status
Monitor settings
Task Tray Icon
• Sharp Status
Monitor information
can be accessed
from the Task Tray
Icon, Tool Bar
Printer Status Monitor
• Tool bar is available for easy access to menu functions
Display Status
Window
Help
Refresh
Status
Preferences
Printer Status Monitor
• Same function is available by right click on
Printer icon in Task Tray or right click on
Tool bar
Printer list
Printer Status Monitor
Error icon
location
The Status
Window will
automatically
pop up if a
device error
has occurred.
Door Open
Based upon
the clients
refresh
settings, the
status window
will provide
information on
the device
• Printer Status
• Stapler Status
• Paper tray
Status
• Imager
configuration
Status Window
Printer Status Monitor
Status Icons
The status
can’t be retrieved
Offline
Low Toner
Add toner
Add staple
Printer error
Paper jam
Door open
Add paper
Paper empty
Paper OK
Status Monitor Utility : Applications
and Targets
Application:
• Provides the Desktop (PC) user with the ability to
view printer status before the print job is sent.
• Increases productivity by allowing the user to see
if product is on-line and when the print job is
complete.
• Eliminates walking to the printer to check status
and waiting for job completion.
Targets:
• Any Desktop user utilizing a LAN.
Advanced Workgroup Systems:
Printing Features
Copy
Software
Print
Scan
DNSG
RED
Our
Customers
Documents
Remote E-Mail Diagnostics: New Feature
• RED is an advanced communication system for
the network environment for retrieval of counter
information and status for the Imager 2000
Series over the Internet.
• It is an easy-to-use, sophisticated support tool for
dealers.
• RED status and alert E-mails are a function of the
AR-PB2A controller board and AR-NC3D.
• It sends an e-mail message, when a certain
event has occurred or sends data on a set time
schedule.
Remote E-Mail Diagnostics: New Feature
Alert Messages (Event Driven)
Actions to Trigger Alert
 Paper Jam – message will read:!!Misfeed Has
Occurred!!
 Toner Low – message will read: !!Toner Supply
Low!!
 Toner Empty – message will read: !!Add Toner!!
 Paper Empty – message will read: !!Load Paper!!
 Service Required – message will read: !!Call for
Service!!
 PM Required – message will read: !!Maintenance
Required!!
Remote E-Mail Diagnostics: New Feature
Status Messages (Schedule Driven)
The system will send to the mail addresses in the
e-mail address list the following information:
 Copy Total Count
 Printer Total Count
 Total Count
 Attach Accounting Data
Remote E-Mail Diagnostics: New Feature
Schedule Driven Communication Settings
• To send a schedule driven e-mail, the controller
checks the ICU on the Imager for the set time.
• Two separate timers can be set. The timers can
be set via the web page.
 Timer Settings - Every xx days, Every xx weeks
 Web Page – E-Mail Alerts Set-up Page
E-Mail Status Set-up Page
Remote E-mail Diagnostics (R.E.D)
The message format will be sent as simple text based
e-mail purposely kept simple to that it can be easily
localized
For Dealer only addresses – the detailed data file will
be sent as a file attachment to the e-mail message.
RED : Applications and Targets
Application:
• Any customer that requires the highest level of
internal and external product service support.
• Provides status and alerts to dealer service so
that they can better maintain the device.
• Provides leasing staff with an easy means of
collecting meter readings.
Targets:
• Facilities Management
• Major Accounts with LAN/WAN Installations
• Any product that is acquired through CPC /
Leasing
AR-PB2A Software Utility Review
Standard Software with AR-PB2A
Sharp Monitor
Desktop User
Network Administrator
Sharp Print
Admin
Sharp Dealer
RED
Advanced Workgroup System