Transcript netid - Answers - Syracuse University

Introduction to ITS
Computing @ SU
What we will cover ?
Why it is important to you ?
SUmail
Blackboard
AirOrangeX
Safe
Computing
Getting
Help
Myslice (& more)
Netid
account
DatAnywhere
Expressions
Responsible
Computing
Public
Labs
Resnet
Answers
SURA/VPN
Printing
Your NetID Account
NETID
Your personal identifier that provides
you access to SU computing resources
NETID
is public information. Only you
should know your password. No one else !!!
NETID
Self service (password resets / challenge question)
http://its.syr.edu/netid/
myslice.syr.edu
 Course Catalog
 Register for Classes
 Print your class
schedule
 View Bursar information
 Financial Aid
Information
 Housing/meals
Information
 Viewing Grades
 And more…
http://myslice.syr.edu
Sumail.syr.edu
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50GB in box & 25MB attachments
Optimized Outlook experience
Web interface & mobile phone support
Spam filtering and phishing protection
Keep your email address after you graduate
Microsoft Office 365 ProPlus – Includes the
download and installation of Office desktop
applications
 Visit [email protected] for password
management
http://SUmail.syr.edu/
ResNET
Residential network
• Wireless network (AoX)
• Wired network (ResNet)
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Ethernet cable
Gaming Systems
Streaming Devices
Connected TV’s
• No Wireless router
• Telecommunications
– Digital TWC Service (TV and coaxial
cable required)
– Digital Converter Included (if necessary)
– Phone Service (additional costs)
AirOrangeX
The SU Wireless Network
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Wireless access is available through AirOrangeX for laptops and
mobile devices.
Requires your netid/password for authentication.
You will need a device that supports the 802.11ac (preferred) or
802.11n.
Don’t use your own wireless routers or Apple AirPorts
Go to http://AirOrangehelp.syr.edu for more information.
Safe Computing
 Protect your Netid
 Phishing
 Password security
 Protect your computer
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Antivirus (Freeware is OK)
Firewalls
OS updates
Backup your important data
 Protect the campus network
 Quarantine process
 Email denial of service
 Protect your identity
 Social Networking
(facebook, myspace, twitter, etc)
Responsible Computing
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It is illegal to download to your computer, copyrighted materials (including
music, video, images, games, software, etc.) for which you have not obtained
a license through purchase, rental agreement, or written permission from the
copyright owner.
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It is illegal to distribute (share) copyrighted materials using your computer
without the written permission of the copyright owner, even if you have
obtained a license for the material through purchase or rental agreement.
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Violating copyright laws is a serious issue that can result in severe legal
consequences. Copyright infringement also violates SU's Computing and
Electronic Communications Policy and can result in University disciplinary
action against students, faculty, and staff.
http://its.syr.edu/filesharing/
Answers
SU’s Knowledge base for technical, self-help
information!
 Answers.syr.edu
• NetID Credentials
 Hardware Support
 Software Support
 Operating System Specific
Pages
• Mac/Windows/ubuntu/
Linux
 SU Application Support
• Sumail, Blackboard, etc
 Updated Regularly
ITS Lab Computers
Public labs vs Department specific labs
Netid is your account to log onto Lab computers
Available software
Public lab locations and hours
Protect your account Restart or Log off
after using a ITS lab computer
Your Network Drive
• Never save important information on C:\ drive
• Save data to your H:\drive to access all
across campus
• 25 GB space available!
• Can be accessed through
• ITS labs
• ResNET
• SURA / VPN
• DatAnywhere through drive.syr.edu
• 24/7 availability
SURA and VPN
This Virtual Private Network (VPN) service enables students, faculty, and staff to access
online University information resources and services from off-campus locations
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Uses your Netid and password
Remotely access drives
Connect to network printers
Data is encrypted; ensures
security and privacy
 It is a free service
 Windows Users can access
drives right from their PC’s “My
Computer” or “Computer” folder
 Mac users: Manual
Configuration required
https://its.syr.edu/downloads/
Printing in ITS Labs
 Printing accounting system
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$20 credit per academic year
 Duplex printing available
 Wireless printing available
 Print Quota Management
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Go to printing.syr.edu
View the amount of money credited to your account
View your printing history
Add money to your account using a credit card
Information - its.syr.edu/printing/
SU resources on the web
SU Directory
University Library
Resources
http://library.syr.edu/
http://directory.syr.edu
Student Employment
Services
http://seo.syr.edu/
Walk In Center
• Located at 1-227 Life Sciences
• Open 7 Days a Week!
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Quarantine Services
General Computing Assistance
U-FixIT! – We’ll provide the tools!
Trouble Shooting Services
Full list of services on answers!
Bb Mobile
Getting Help
Web Resources
•https://answers.syr.edu
•https://its.syr.edu
•https://help.syr.edu
Phone Assistance
315-443-2677
•Academic Year 8am – 5pm M – F Live Support
•Summer 8am – 4:30pm M – F Live Support
•Year –round Weekend and after hours call to leave a message
Accessibility
The Syracuse University Office of Disability Services (ODS) works with
students to provide support and accommodations that are necessary
and appropriate.
To learn more about SU’s commitment
to inclusion and accessibility visit:
http://syr.edu/accessiblesu/index.html
Information Technology and Services
Have a Great experience at
Syracuse University