Transcript CS Colloquium

CS Colloquium
• Computing Services,
a portion of IT Services
• Slides posted on
http://www.wpi.edu/Admin/IT/News/events.html
• IT Division Website
http://www.wpi.edu/+IT
CS Colloquium – 11/4/05
1
Introduction
Tom Lynch, PhD
VP of Information Technology, CIO
CS Colloquium – 11/4/05
2
Agenda
1.
2.
3.
4.
5.
6.
Overview, BSC, ISCP (Tom)
Communicating with CCC (Ben)
Communications network (Sean)
Internet2, Internet Interface (Allan)
Research Resources (Sia)
Q&A
CS Colloquium – 11/4/05
3
Strategic Planning
• Review and where we are
• Stakeholder focus—we are here to serve
• Balanced Scorecard Methodology
CS Colloquium – 11/4/05
4
IT Division Values, Mission, and
Vision
Balanced Scorecard
Values
Ethics-integrity-honesty, Customer Service,
Quality, Open Communication, Teamwork,
Healthy Work Environment
Mission
The IT Division partners with faculty, students, and staff
in the quest for knowledge, applying the power of technology
to unite people and content anytime, anyplace.
Vision
The IT Division fuels the success of WPI by understanding the community
so well that solutions are sought, trusted, and in place as needs arise.
Strategy
Refer to strategy map & objective descriptions
(next measures/targets, initiatives)
CS Colloquium – 11/4/05
5
Information Technology Division Strategy Map
Resources
IT Division L & G
Internal Processes
Stakeholder
Understand stakeholders, technology, and the environment
Nurture a
community of
knowledge
workers
Understand
the needs of
stakeholders
Identify,
continually invest
in and retain a
talented,
motivated, highly
effective staff
Maximize the
availability of
appropriate
resources
Deliver intuitive
& friendly
experiences
Explore new &
alternative
uses of
technology &
services
Communicate
the right
information at
the right time
Support &
empower
people &
leverage
potential
Share
information,
listen
respectfully,
& be
responsive
Diversify & grow
funding sources
(gifts, grants, op.
budget, capital,
ADLN rev., greeknet
/ resnet
/ telcom, – 11/4/05
CS
Colloquium
Gigapop)
Build it right;
keep it healthy
Foster a culture
that encourages,
and celebrates
both team &
individual
contributions
Exercise
responsible
planning &
resource
management
Increase value,
capability, and
satisfaction of our
stakeholders
Strive for
operational
excellence in
our systems,
processes,
and
communication
Maximize staff
learning,
personal
growth, and
collaboration
Secure and
effectively use
necessary
resources
6
August 12, 2004
Division-Wide Activities
• Securing the Environment
– Disaster Recovery (DR)
•
•
•
•
Offsite DR location; recently expanded
Implementing redundant mission critical systems
Data Protection/System Recovery Procedures (3rd yr.)
Library Disaster Plan (15th yr.)
– Increased security and improved identity
protection
•
•
•
•
Desktop firewalls, antivirus, software patches
Server/network firewalls, antivirus, intrusion detection
Network security plan and policy
Information security and compliance program (ISCP)
– Increased and improved services
• FY05 Gifts ($1,264k) and Grants ($223k)
CS Colloquium – 11/4/05
7
Information Security Compliance Program
• Federal law compliance for:
– Federal Family Educational Rights & Privacy Act (FERPA),
Gramm-Leach-Bliley Act (GLBA), Patriot Act,
– Health Insurance Portability & Accountability Act (HIPAA)
– Electronic Comm. Privacy Act (ECPA), Computer Fraud & Abuse Act
(CFAA)
– Copyright, Fair Use, DMCA, TEACH Act
•
•
•
•
Cross functional team and sponsors
Policy analyses, legal review, and normalization
Communication plan, Instruction plan
Results to date
–
–
–
–
–
Officer responsible for each act
Formal policies in place and posted on our website
Procedures developed for all but one act
Plan established for campus-wide communication
Network Security Policy – Trustee approved Feb 2005
CS Colloquium – 11/4/05
8
IT Overview Brochure
• Copies—see Bernice Lisk – Fuller Labs
(OIT)
CS Colloquium – 11/4/05
9
Communicating with CCC
Ben Thompson, WPI ‘73
Director of Computing Services
CS Colloquium – 11/4/05
10
Helpdesk
• Single point of contact for technical
support
– [email protected]
– (508) 831 5888
• Serving all of the WPI Community
– Faculty
– Graduate and Undergraduate Students
– Staff and Administration
CS Colloquium – 11/4/05
11
Connecting with resources
• Helpdesk manages connections with
technical service providers
– Desktop configurations
– Software availability
– Hardware
– Network
– Security requests
– Using our services (“Self” services)
– How to …..
CS Colloquium – 11/4/05
12
We will tell you where to go
• Academic Department Resource
• Supporting Administrative Office
• University Process
CS Colloquium – 11/4/05
13
Training
• Welcome all of the WPI Community
• Technical Training
– Office Products
– Other software widely used at WPI
– Open to recommendations for new areas
• Info Sessions
– Spam Filtering
– SpyWare
– Passwords for chocolate
CS Colloquium – 11/4/05
14
Web Resources
•
•
•
•
Helpdesk http://www.wpi.edu/+helpdesk
CCC http://www.wpi.edu/+CCC
IT Division http://www.wpi.edu/+IT
Information Technology Services Overview
http://www.wpi.edu/Admin/IT/Services/overview.
html
• Getting started with Information Technology
http://www.wpi.edu/Admin/IT/Help/started.html
CS Colloquium – 11/4/05
15
Communications
Sean O’Connor
Director, Network Operations & Security
CS Colloquium – 11/4/05
16
Network Operations & Security
• Network Architecture / Management / Maintenance to all
WPI networked buildings
• Network Security, including Policy Development and
Enforcement (AUP and Network Security Policy)
• IP Address Space Management
• Copper, Fiber, Telecom infrastructure
• Wireless infrastructure / IP Telephones
• VPN / Remote Access
• Private Networks - POS (CBORD), HVAC, Card Access,
Security, etc.
• Computer Room Infrastructure / UPS system
CS Colloquium – 11/4/05
17
Network Architecture
CS Colloquium – 11/4/05
18
Network Security
•
•
•
•
•
•
SNORT Grid consisting of over 50 sensors
ARGUS IP Flow Monitoring
Custom IDS console
Juniper Firewall
Packeteer
UNISOG (University Security Operations Group)
and WPI security mailing list
• AUP and Network Security policy development
and enforcement
CS Colloquium – 11/4/05
19
VPN Services
• Allows Windows Domain drive mapping, access
to on campus software licenses, and on campus
only resources and download, SMTP email
services for outbound email
• Client currently only available for Microsoft XP
and 2000
• Will be incorporating a SSL solution in the near
future for UNIX, LINUX and Mac Users
CS Colloquium – 11/4/05
20
Wireless Network
• WPI has an 802.11 a/b/g security enabled
solution
• Requires WPA with 802.1x authentication
(Enterprise WPA) and MAC address registration
• Active monitoring and containment of
unauthorized wireless networks / traffic flow
• Approximately 70% campus has wireless access
• We are also involved with wireless and
networking projects throughout campus
CS Colloquium – 11/4/05
21
Proxy and Terminal Services
• Terminal Services - offers off campus
access to Windows environment and
Computer Lab software (AutoCAD, MS
Office, Visual Studio, MathCAD, Tech Plot
Mat Lab, PK Solver)
• Proxy – used for off campus services
requiring a source address of 130.215.x.x
(Library Resources)
CS Colloquium – 11/4/05
22
Internet Interface
Allan Johannesen
Director,
Internetworking & Telecommunications
CS Colloquium – 11/4/05
23
Domain Management
• Responsible for WPI.EDU and WPI.NET
on the Internet (whois)
• Acquired Class B IP range 130.215
• Acquired AS number 10326 for BGP
• Manage WPI’s mail interface to the net:
SMTP and MX receive, MAIL1 sends.
• Campus contact for DMCA
• Responsible for AUP
CS Colloquium – 11/4/05
24
Domain Management
• Manage LDAP servers
ldap://ldapv2.wpi.edu
ldap://ldapv2back.wpi.edu
• Internet2 mailing list. Email to [email protected] with the word subscribe
in the message body.
CS Colloquium – 11/4/05
25
Mail Management
• Black Hole mail from IPs listed at mailabuse.org
• Run greylisting (SMTP RFC test)
• Spam evaluation made by PureMessage
from Sophos
• Block external mail to internal-only lists
• All mail passes through virus scanner
CS Colloquium – 11/4/05
26
Self Service
• Account creation, password change
http://www.wpi.edu/+accounts
• UNIX groups on CCC systems at
http://www.wpi.edu/+gred
• Block mail based on evaluation
http://www.wpi.edu/Academics/CCC/Servi
ces/Email/spamcontrol.html
• Forward mail http://www.wpi.edu/+forward
CS Colloquium – 11/4/05
27
Self Service
• Group login management
http://www.wpi.edu/+groupaccount
• IQP/MQP project login management
http://www.wpi.edu/Academics/CCC/Servi
ces/Logins/groupaccount.html
• MySQL database
http://www.wpi.edu/Academics/CCC/Servi
ces/Databases/MySQL.html
CS Colloquium – 11/4/05
28
Mailing Lists
•
•
•
•
Only lists @wpi.edu
Many automatically populated mailing lists
Moderation possible on lists
Create, edit, delete, change owner of
mailing lists
http://www.wpi.edu/+mailinglist
CS Colloquium – 11/4/05
29
Mail Servers
• Services pop.wpi.edu and imap.wpi.edu
run on cyrus server.
• Student default quota 100M
• Connection-caching server
imapproxy.wpi.edu is preferred
CS Colloquium – 11/4/05
30
Internet2
• WPI is a Regular Member of UCAID.
• WPI connects at the NoX.
• All communications automatically select
Internet2.
• The Access Grid is an Internet2 multipoint
conferencing medium.
• Internet2 has interest groups in middleware,
IPV6, network performance, and other areas.
• www.internet2.edu
CS Colloquium – 11/4/05
31
Research Resources
Sia Najafi
Director, Research & Departmental
Computing
CS Colloquium – 11/4/05
32
Research Resources
Research Computing Resources at WPI
• What do we have?
• Hardware
• Software
• Storage
• Support
• What is on the horizon?
CS Colloquium – 11/4/05
33
Hardware Resources
• 2 Linux Clusters,11 nodes each
Each node: 2x2.4 GHz Intel Xeon CPUs, 2GB RAM ~25Gflops
• SGI Altix 350
16 1.5GHz Itanium2 CPUs, 32 GB RAM, LinuxOS~56Gflops
• 2 SUN Sunfire V440
4x1.06 GHz UltraSPARC III, 8 GB RAM, Solaris OS
CS Colloquium – 11/4/05
34
Hardware Resources
• 3 SUN V20z
2x2.4 GHz AMD Opteron 64bit CPU, 8 GB RAM, RH Linux AS4
• 1 SUN V20z
2x2.4 GHz AMD Opteron 64bit CPU, 8 GB RAM, Windows 2003,
Terminal Server
• 6 SUN 2100z
2x2.4 GHZ AMD Opteron 64bit CPUs, 4GB RAM, RH Linux WS4
(Academic Computing Laboratories in Higgins Laboratory)
• Many other Linux/Solaris 32bit/64bit Workstations and
Servers
CS Colloquium – 11/4/05
35
Software Resources
• Compilers, Development tools and libraries
Intel Fortran/C/C++ Linux 32/64bit Compilers
Portland Group Fortran/C/C++ Linux 32/64bit Compilers and
Development tools
Intel Math Kernel Libraries
IMSL libraries
SUN EduSoft Academic Edition campus license (over 90 products
including the complete development tools)
CS Colloquium – 11/4/05
36
Software Resources
• Site or network licenses for a variety of
commercial software
Matlab, Labview, LS-DYNA, PTC Products, NASTRAN, ANSYS,
Tecplot, Fluent, SAS, etc. (for a complete list and more information
please contact Sia Najafi)
CS Colloquium – 11/4/05
37
Storage Resources
EMC (CX400 and AX100C) Storage Arrays to
provide enhanced storage and backup capability
including automated backup process for faculty
PCs/workstations/servers running
windows/Linux/Solaris
CS Colloquium – 11/4/05
38
Additional Resources
Access Grid
Group to group meetings with full video and audio (multicast)
Ability to ‘attend’ remote seminars, courses, and conferences from WPI
campus
Ability to interact with data and visualization in conjunction with colleagues
at remote sites – in real time
Power Wall
A high performance, high resolution visualization system for the
display of large scientific data sets
CS Colloquium – 11/4/05
39
Support Resources
The research team supports Silicon Graphics,
SUN workstations and servers, for faculty
members who need support. Linux support is
provided by combined effort of CCC unix
group and the Research team.
CS Colloquium – 11/4/05
40
What is on the horizon?
• Move to 64bit
• Grid Computing
CS Colloquium – 11/4/05
41
Questions/Comments
• Open
CS Colloquium – 11/4/05
42