Transcript PowerPoint Presentation - IS&T Template

Information Services & Technology
Who Are They Anyway?
IT Partners Spring Conference
Tuesday, April 19, 2005
10:15-11:00
Greg Anderson, Director Client Support Services
Christine Cavanna, Strategic Communications Lead
Overall IS&T Organizational Structure
Jerry Grochow
VP for Information
Services & Technology
Christine Cavanna
Special Asst to VP
(Strategic Communications)
Angie Milonas
Sr. Manager
Finance
Steve Winig
Special Asst to VP
(Proj Mgmt & Rela. Mgmt)
Vijay Kumar
Director
Academic Computing
Mark Damian
Acting Director
Administrative
Computing
Wayne Turner
Strategic Planning for
Administrative Comp.
Greg Anderson
Director
Client Support
Services
Theresa Regan
Director
Operations &
Infrastructure Svcs
Allison Dolan
Director
Telephony and IS&T
Shared Services
Overall IS&T Organizational Structure
Jerry Grochow
VP for Information
Services & Technology
Christine Cavanna
Special Asst to VP
(Strategic Communications)
Angie Milonas
Sr. Manager
Finance
Steve Winig
Special Asst to VP
(Proj Mgmt & Rela. Mgmt)
Vijay Kumar
Director
Academic Computing
Installation & Spaces –
Athena Clusters; Acad Svcs;
Classrooms, Cable TV; Laptops;
1:1 Computing; High Perform.
Computing
Curriculum Integration Support –
Faculty Consulting; Stellar Support;
Application Support; GIS/Spatial Data
Tablets/PDA Experiments
Software Services –
Special Apps; Athena and Application
Software including 3rd party; Ed Tech
common tools; Sakai, OKI
Communications – Ed Tech Times, etc.
Mark Damian
Acting Director
Administrative
Computing
SAP Enterprise Projects –
Financial; Logistics;
HR-Payroll; EH&S
Technical Services –
Web Services; SAP Tech;
ABAP; Development;
QA/Testing; Enterprise
Apps
R3 Admin – SAP Basis
Departmental Applications
Wayne Turner
Strategic Planning for
Administrative Comp.
Greg Anderson
Director
Client Support
Services
MIT Home Page
Departmental IT Resources –
Desktop Deployment
Preventative Maintenance
Training, Consulting and
Publications –
Web Consulting
Usability
Accessibility (ATIC)
Software Licensing & Distr.
IT Security Support
Theresa Regan
Director
Operations &
Infrastructure Svcs
Allison Dolan
Director
Telephony and IS&T
Shared Services
Network –
Telephony –
Architecture; External
5ESS Operations
Connectivity; Infrastructure
Telephone Client Support
Planning; IS&T outside plant;
Telephone Information Center
win.mit.edu domain; TechTime
IS&T Shared Services –
MIT Mail Svcs; MIT Web Svcs;
HR/Competency Group
MIT.EDU Namespace;
Administrative Svcs
Authentication & Authorization
Financial Services
MIT Remote Access
Telecomm & Network Installations –
Jack installations; physical layer
consulting, MITnet activations;
Wireless installations; IP addressing;
etc…
What We Do – Sample of Key Services
 Application Development
 Cable Television
 Certificates
 Consulting (technology,
project management, business process)
 Desktop Support
 Email
 Network/Connectivity
 Security/Backup/Virus Protection
 Software
 Training
 Web Services
 Hardware
 Hosting/Co-location
Common Questions
How do I report problems?
Computing Help Desk
[email protected]
Walk-in hours: 617.253.1101
M-F 9:15-5
Building N42
Computing Help is the front door to IS&T services at MIT
Software – where do I get it?
MIT Software Downloads
http://web.mit.edu/software/
Members of the MIT community can download many programs at no cost, such as e-mail, Web browsers, file transfer & more.
Microsoft Campus Agreement (MSCA)
http://web.mit.edu/ist/services/software/msca.html
MIT has signed an MSCA providing Windows XP Professional and Microsoft Office for much of the MIT community.
If eligible, licenses are available at no additional cost.
Volume License Software
http://web.mit.edu/ist/products/vsls/
Additional software is available to the MIT community via other media such as CDs.
GovConnection
http://web.mit.edu/ecat/govconnection/
GovConnecdtion is an online catalog that provides discount software purchases for the MIT community.
MIT's Microsoft Select Agreement
http://web.mit.edu/ist/products/vsls/ms-select.html
Microsoft products are available for MIT Departmental purchases at a very good price via the Microsoft Select Agreement.
Network Services – where can I get it? How do I report outages? How do I get new services?
Reporting outages: Computing Help Desk [email protected]
Getting Services: Network/Connectivity quick link from IS&T Home page
http://web.mit.edu/ist/topics/network/index.html
Communicating With IS&T
IS&T Web site – http://web.mit.edu/ist
IS&T Computing Help Desk – [email protected]
IS&T Communications Team – [email protected]
IS&T Relationship Managers – [email protected]
What Does IT Partners want & need to
know about us?
- How can we help you?
- What do you want to know?