Transcript Projects - REDSEA Management

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simon firth
project manager
Introduction
A versatile Project Manager, adept in a variety of industrial and
technological environments with experience of full Project life cycle.
Equally at home managing projects subject to infinite change as those
that have a date to be achieved “without excuse”.
Skill set including, Project scoping and planning, Risk & issue
management, Change control procedures, Microsoft Office / Project and
Full financial forecasting, accountability and reporting.
Introduction
• Location
• Methodologies
• Project Budgets
• Industries
National and International
PRINCE, PMI, PPM, Scrum (Master)
£100,000 to £330m
Media, Telecommunications, Mobile, Travel,
Government, Internet, Utilities, Retail
Projects
Buy and Keep – Working in the Satellite TV
and new media space, Buy and Keep was a
project that offers customers the ability to
buy films through their Set Top Box. The
unique selling point is that the customer
receives a digital copy of the film to their
Set Top Box and a hard copy DVD through
the post.
Number SubPorting – Working in the
Telephony space, SubPorting was a
medium sized project to allow the Porting
and Subsequent porting of home telephone
numbers from one Communication Provider
to another to allow consumers to retain their
incumbent number.
Projects
Tesco Direct (online selling) created a new
platform on to which all their suppliers were
integrated. A two year programme involving
a complete redesign of Tesco.com's offering
for non-grocery goods.
The integration of all current suppliers on to
the new platform is the current project being
undertaken.
Projects
Technology Enablers - The programme
Phoenix completely replaced the online
ticketing and reservations infrastructure for
TUI’s brands.
Enablers was the first project of Stage 1 to
provide the platform upon which
subsequent projects would be delivered.
An interim planning role to manage the flow
and creation of documentation across
multiple work streams in a project, followed
by handover to an external consultancy to
implement and deliver.
Projects
Child Bar - Implementation of online tool to
manage Broadband access via Smartphone
and Mobile Dongle.
A self management tool accessed via the
portal to allow account holders to restrict
access based on adult content (18), social
networks (13) and free access.
Projects
This was a project to integrate utility
company British Gas as a tier one partner
with the Nectar loyalty card.
Partner
Designed in three distinct phases, the pilot
went live in November, full launch in
January with TV advertising and a phase
three to offer further requirements,
customer journeys and Redemptions in
March.
Also responsible for scoping out a fourth
phase from early requirements, benefits,
Shaping document to Business Case.
Projects
Project managed replacement of entire O2
Voicemail platform.
This provided additional capacity for
voicemail and to keep up with voicemail
growth due to port capacity exhausted by
August 2008. The platform was end of life
so hardware no longer available to add new
capacity.
Migrations of all customers
commenced in November 2008. Additional
capacity added thereafter.
Migrations of all customers commenced in
November 2008. Additional capacity added
thereafter.
Projects
SDSL - is Symmetrical Digital Subscriber
Line, as opposed to the more commonly
deployed ADSL. .
ADSL is Asymmetrical and provides less
bandwidth in the upstream direction. As
SDSL is symmetrical, users have equal
bandwidth in both the upstream and
downstream direction.
The driver for this is VOIP enablement
(IP/web phones) and thin client work where
data processing no longer has to be held at
the server end
Projects
Network related projects including Local
Loop Unbundling, Infrastructure, Network
and Server upgrades and migrations.
Client
Eclipse – Nationwide server upgrades to
combat Orange Broadband capacity and
dropped connection issues.
SR1-SR7 – Server upgrades and
migrations involving quality assurance
issues, site surveys and resource mapping.
Projects
Project
Wellington
allows
consumer
customers to set up mini private networks
(VPN’s) between themselves to enjoy free
calls.
Aimed at families, it allows the hub, or a
parent, to pay a monthly subscription fee
whereupon the satellites, or children, would
be nominated to be a part of this network.
Once set up, all members of this network
could make free calls between themselves
on an unlimited basis
Projects
Concurrent projects in a
Marketing
and
Customer
environment.
Business
Retention
Handset Upgrade - A handset upgrade
project that offered O2 a monthly saving of
£1m per month.
One Contact Ownership - Best for
Business (as advertised on TV), ensured
business customers would speak to a
customer service person, not a machine.
MMS Photocards - A VAS that enables
customers using MMS camera enabled
phones to create a printed postcard and
have it sent anywhere in the world.
Projects
Project Managed various small billing
improvement projects following Tiscali's
acquisition of several international ISPs.
Involved projects including migration of
billing platforms, resolution of risks and
issues, introduction of paperless Direct
Debit for telephone and internet, tendering
and selection for bill fulfillment and card
processing.
Managed virtual teams across four UK sites
in conjunction with operations based out of
Sardinia.
Projects
Project managed the migration of European
Business Travel call centre requirements for
Hewlett Packard from individual countries to
just three main call centres in Bristol,
Stuttgart and Grenoble.
client
Utilised virtual teams all over Europe to
achieve success during time when
international travel was frozen due to
recession and “September 11”.
Countries involved Nordics, UAE and
mainland Europe.
Projects
Cable & Wireless and Nortel Networks were
contracted on Network 2000, to jointly
provide C&W with the largest £330m SDH
Network in the UK.
client
Based on C&W client site, the joint team
was later used as a blueprint for future telco
joint team projects.
Responsible for managing the progress and
successful implementation of Builds and
SDH rings.
Projects
A dual role to change and develop the
Business Management responsibilities
during the merger of two Sport England
regions together with subsequent desktop
rollout of 1000 PCs across UK.
A difficult period where potential
redundancies had to be carefully managed
while work loads had to be continually met.
Projects
Working on a number of national, provincial
and prefecture level networks,
responsibilities included supervision of
installation and commissioning of
transmission networks within China.
client
The client was the Chinese State
Government.
Projects
Responsible for creation and delivery of
events strategy for the telecoms industry.
Included organising in-house seminars and
attendance at trade fairs and exhibitions.
A French company, leading to occasional
trips to the head office for strategy meetings
and fine wines.
Projects
Responsible for creating and developing from
start up, the local cable TV channel for the
Thames Valley area.
Called Exposure, it was the first and largest,
commercial local cable TV channel in the UK
where advertising and sponsorships sales
supported its existence.
I instigated and processed all stages of the
channel’s development before passing it over
to a self hired team of permanent staff and
contractors.
International
New York
Hong Kong
Various
Toronto
Perth, Sydney
Beijing
Lyons, Antibes
simon firth
project manager
www.redseamanagement.co.uk
[email protected]