Transcript Extending your Library Services over the Internet

Extending your Library Services
over the Internet
Ricky Wong
Sales Manager
Automated Systems HK LTD.
Focus :
sharing of experience and knowledge in the field of
library outreach services using communication and
information technologies
Remote Access to E-Lib:
the OUHK Experience
• The project :
• to develop comprehensive, integrated Remote Access
facilities for the OUHK E-lib and On-line Learning
Environment.
• The team :
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Automated Systems HK LTD. - Sys. I & Developer
E-Lib project consultant
OUHK library & ITU staffs
User Representative
The OUHK E-Lib.
Services
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On-line catalogue of major local Libraries
CD-ROM databases services
On-line access of local and overseas databases,
Teaching Material, References and Exam. paper
on-line Audio/Video services
The OUHK E-Lib.
Remote Access Facilities
• Dial-up lines (modem pool)
• Appointed ISP (modem pool outsourcing)
• Global Internet +Virtual Private Network
• The Remote Access (Client) Software
Environment (RAS-Kit)
The OUHK E-Lib SecureAccess Environment
(Virtual Private Network)
To allow secure access of restricted electronic resources in
OUHK E-Lib via Global Internet
• Encrypted user name,
password & data transfer
• Network (IP) Address
Translation&Redirection
• User authentication by
RADIUS& NIS+
• Scalable to more than
1000 concurrent access
• Extensive connection
management & reporting
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VPN Tunneling
VPN routing
VPN FireWall
Key mgmt
Cert. Authority
PC Client
Load Balancing/
Redundancy
• Hardware Acceleration
The Remote Access Software Environment
(OUHK RAS-Kit)
An initiative to provide convenient, semi-automatic
mechanism to setup user’s PC for remote access of
OUHK E-Lib and OLE electronic resources.
• OUHK RAS-Kit offers:
• Access software distribution kit for E-Lib & OLE
(plugins, custom dialup programs, client software)
• Automated software installation & de-installation
(menu-based, check-box operated, custom
view,
• Extensive On-line Help and User Guide for novice
user
• An associate WEB page for upgrade&ongoing
Software Package
Function
Netscape Communicator v4.5
Default Internet Browser for E-Lib & OLE
Acrobat Reader v4.0
Read PDF files in Both E-Lib & OLE
OLE Dialer
Pre-set dialing program to OUHK OLE
dialup pool
UnionWay AsianSuite 97
A Chinese enable program to view Chinese
character in English Windows environment
E-Lib Dialers
Pre-set dialing program to OUHK E-Lib
dialup pool
RealPlayer G2
Plug-in program to access online Audio &
Video resources in E-Lib & OLE
Realpage v2.3.1
Browser/formatter for E-Lib journals/doc. in
Realpage format
Citrix ICA Web Plug-in
Plug-in program to access E-Lib CD-ROM
resources
WinZip v7.0
Program for file compression &
decompression of document in E-Lib.
Simp Term v0.9.4
Telnet program which support Chinese Char.
for accessing the E-Lib. Catalogue
New trend in e-Business
• Proliferation of Internet, eCommerce, Intranet,
Extranet.
• New competitive metrics: “time-to”, customer centric
• New operation model: M&A, Global Op., Supply
chain integration.
• Worker mobility
• Dynamic team/ collaboration to create customer value
• Implementation of enterprise software systems (SAP,
Oracle, PeopleSoft, Baan)
• e-Business - seamless integration of customers,
employees, suppliers&partners via Internet and
computing technologies.
• Corporate Portal Technology - i-Planet
The Trends for Online Users
1200
1000
millions
800
600
400
200
0
1998
2000
2002
2004
Obstacles to Deployment
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At least Laptop is required
*Too complicated to manage and support
Must agree on technology and product
*Long deployment cycle
Costly
Requirements
• Use available client
– No preinstalled software
– No laptop or dedicated systems
– Connects via client browsers
• All applications and data are available
• Rapid deployment of existing tools
• Simplify complex technology
• Centralized logging
• Save $$$
Corporate Portal: i-Planet
Where You Are Is Where You Work
Without installing any client software other than a browser,
allow authenticated users to access all IT resources over
an encrypted connection from any Internet
• NO special client sofwtare
• Secure comm. and context management for
Internet client
• Connectivity to all enterpise appliacation &
data resources. File Access, mail access, sys.
admin. & other enterprise services
• Remote Windowing
• URL rewriting
Where You Are Is Where You Work
Corporate
Headquarters
Branch
Office
Webtone Client
Kiosk
Internet
Extranet
Partner/
Supply Chain
eCommerce
Applications
Home/
Telecommuter
Mobile
User
Mobile
User
How i-Planet Works
Any designated
user anywhere
Connects &
disconnects at will
Enters URL in
browser anywhere
Authenticates and
accesses their
corporate desktop
Does work using all desktop
& enterprise resources
according to user privileges
Where You Are Is Where You Work
Netware
Private LAN
Mainframe
Unix
NT
Win95
Intranet
Server
i-Planet*
Server
i-Planet*
Gateway
Internet
Server
DMZ
Branch
Office
Kiosk
Internet
Extranet
Partner/
Supply Chain
Webtone Client
Home/
Telecommuter
eCommerce
Applications
Mobile User
Mobile User
i-Planet Architecture Authentication
Firewall
Browser
Firewall
DMZ
Internet
SSL SSL SSL SSL SSL SSL SSL SSL SSL SSL SSL
NETLET NETLET NETLET NETLET NETLET NETLET
Webtone Client
Gateway
Sun.Net Auth Proxy
Url Rewriter
Session Manager
Logging Services
NIS
RADIUS
NT Domain
Digital token
API
Applications
HTML
Java Applets
Client/Server
X Windows
PC Windows
Mainframe
Telnet
Data
Unix
Windows
Novell
Corporate Portal: i-Planet
Features
Benefits
No Client Software
Ubiquitous access
Increase productivity
Reduce support cost
Offer information privacy
Works across firewall
Supported by all browsers
Simplified architecture
Multilevel connections
Leverage public network to reduce cost
Maximize bandwidth and optimize
application execution on the server
SSL encryption
Internet access
High IQ applications
URL rewriter
Access to all internal HTML application from
the Internet
Netlet
Access to all non-HTML applications from
the Internet
Authentication API
Custom Methods
Digital token support
Strong two factor user authentication
Disconnected operations for email
Able to work off-line and then synchronize
when you re-connect to the network
Remote Access with i-Planet
Webtone Client
Firewall
Java phone
Firewall
Web
DMZ
Email
SSL SSL SSL SSL SSL SSL SSL SSL SSL SSL SSL SSL
Internet
Sun.Net
Gateway
modem pool
Dial-in Remote Access
Traditional vs. Internet
Traditional
remote access
Internet
remote access
User support
$600,000
Routers and
servers
$208.000
T-1 lines
$48,000
Telephone and
ISP charges
$2,160,000
60% Cost Savings!
Routers and Servers
$208,000
T-1 lines
$48,000
Telephone
and
ISP charges
$1,080,000
Total: $3,016,000
Total: $1,193,200
Figure 1: Research has found that it costs about 2.5 times more per year to support 2,000 remote
access users using traditional means than through the Internet. Source - Network Magazine 4/98
Employees
&
Branch Office
Electronic
Commerce
Corporate
Intranet
SPF
Electronic
Commerce
Customer
Intranet
FW-1
SKIP SPF EFS
Supplier
& Vendor
Intranet
FW-1
SKIP SPF EFS
FW-1
SKIP SPF EFS
Business Network without i-Planet
Internet
Service
Extranet
EFS
FW-1
SPF
SSL
Business Network with i-Planet
Employees
&
Branch Office
Internet
Corporate
Intranet
SPF
Electronic
Commerce
Customer
Intranet
Electronic
Commerce
FW-1
SKIP SPF EFS
Supplier
& Vendor
Intranet
Service
Dynamic Extranet
EFS
FW-1
SPF
SSL
Enterprise
Benefits
Capabilities
Extends Intranet and data center
applications and information to
designated users anywhere
Gives designated users access to enterprise
resources via a browser & Internet
connection. Encrypts network sessions to
protect confidential information.
Creates on demand Extranets for
supply chain and e-marketplace
integration.
Allows for flexibility in who has access to
information. Streamlines supply chain and
e-marketplace integration.
Improve time to market, time to
transaction, time to deal, time to
value.
Only one entity in the value chain needs
Sun.Net, making it simple, easy,and fast to
conduct e-business.
Information Technology
Benefits
Decreases ongoing user support
& maintenance costs
Capabilities
Leveraging standard tools like a Internet
browser eliminated the need to install,
configure, upgrade and manage client
software.
Decreases telecommunication
costs, equipment acquisition
costs.
Users connect via local ISP access, no
long distance and 800# charges. Fewer
modem pools, concentrators, and remote
access servers required.
Improves IT effectiveness and
productivity: Accelerate the
number of users and the kinds of
business processes and tasks
supported.
Delivers enterprise applications to on-thego users and Extranet applications to
partners without rewriting one line of
code.
The End User
Benefits
Obtain business information
anywhere with or without a
laptop.
Continue to use client-server &
non-html enterprise applications.
Become more productive by
completing tasks & transactions
faster with less effort.
Capabilities
Users need only a browser and an
Internet connection.
Users access and manipulate files on
Windows, NT, NetWare systems. Users
can remotely control tethered desktops.
Users perform recursive searches,
manipulate files, attach files to an email & send on a distant server. Can
compress and download & upload files.
Can work disconnected or connected
mode.
Service Provider
Benefits
Capabilities
•Enable faster time to service
activation. No need to web
enable enterprise applications.
•Supports outsourcing of html,
mainframe, Windows, and UNIX
applications.
•Improves customer care.
•Logging capability collects user &
usage data required by billing, chargeback, and customer service
applications.
•Enables the creation of
differentiated portfolios for
multiple customers
•Enables the presentation of both
outsourced and in-house applications in
a single secure network desktop with a
familiar look and feel.
“Deploying VPN client software to
thousands of remote users can turn
into a management nightmare,
requiring the IT staff to spend huge
amounts of time resolving user
problems.”
InternetWEEK
February 2, 1999
i-Planet Product Roadmap
Today
Late 1999
ESP/ISP
Ubiquitous Access
Applications
HTML
Non-HTML
Files
Novell
Unix
Windows
Systems
Unix
Windows
Telnet
TN3270
TN5250
Personal Sun.Net
High IQ Apps
Strong authentication
Product Roadmap subject to change
ESP/ISP/ISV
Mid 2000
ASP/FSP
Load balancing
High Availability
LDAP
Information appliance
Phone
PDA
Enhanced role-based
profiling
Digital certificates
Enhanced profile
management
Smart cards
Media rich content
Public SDK
Enhancements
performance
logging
security
reporting tools
auditing tools
ISP features
partitioning
administration
Competition
Client agnostic solution
Increased user productivity
Access to all HTML
and non-HTML applications
Increased ability to seize
e-business opportunities
Speed time to collaboration –
only one partner in the
collaboration needs to install
software
Corp. portal VPN Remote
i-Planet
Access
Point App
Solution
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Competition (Cont’d)
Corp. Portal
(i-Planet)
Lower costs, lessen need for
modem pools, concentrators,
telcom charges
Hi IQ applications
Functions behind remote
firewall
Support dial-up, WAN, LAN
connections
Simplified Architecture –
Improve IT effectiveness and
productivity
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VPN Remote
Access
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Point App
Solution
Corporate Portal: i-Planet
Benefits
• Increase productivity with ubiquitous
access to information anytime, anywhere,
with any webtone client
• Simplify remote access
• Management
• End users
• Reduce cost and provide multi-level
service by leveraging the public network
and ISP
Summary
i-Planet provides safe secure remote
access to your mission-critical
enterprise information from
anywhere, anytime, while improving
user productivity and reducing the
cost to access information.