Transcript No Slide Title

FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
CSC ‘IP’ Patient
Experience Team
Slide Eleven
Support to cancer networks
Patient Information Made Easy Part II
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
CSC ‘IP’ Patient
Experience Team
Support to cancer networks
Slide Twelve
Network Patient Information
Protocols
Network Patient Information Protocols
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
Slide Thirteen
A staged approach
Mapping
patient
information
Evaluating
patient
information
and
filling gaps
Developing
and
introducing
sustainable
network-wide
protocols
Hospital and
Primary Care
Teams
All
Stakeholders
Network
Lead
Nurses
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
Slide Fourteen
Ensuring that patient
information is part of ongoing patient care
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slides available at: www.blackwellpublishing.com/journals/ecc
FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
Slide Fifteen
Cancer network
structures needed to
support patient
information delivery
local patient
information
centres
cancer
network
websites
CNS
groups
primary
and
community
care
cancer
network
lead
local
support
groups
network
patient
information
managers
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
CSC ‘IP’ Patient
Experience Team
Slide Sixteen
Support to cancer networks
Summary Patient Information
Protocols
Summary Patient Information Protocols
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
CSC ‘IP’ Patient
Experience Team
Slide Seventeen
Support to cancer networks
Targeted and tailored support
and advice
The CSC ‘IP’ national team have visited
all cancer networks at least once. In total,
over 110 visits have taken place in the
past 12 months. The CSC ‘IP’ national
team are also in regular contact with
cancer networks by e-mail and
telephone. Each week, over 60 enquires
are received and answered.
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
Slide Eighteen
References
•
Cancer Services Collaborative ‘Improvement
Partnership’
www.cancerimprovement.nhs.uk/patientexpe
rience
•
Department of Health (2000) NHS Cancer Plan for
England. Department of Health. London.
www.dh.gov.uk/PolicyAndGuidance/HealthAn
dSocialCareTopics/Cancer/fs/en
•
National Health Service Executive (2004) Manual of
Cancer Services Standards. National Health Service
Executive. London.
www.dh.gov.uk/PolicyAndGuidance/HealthAn
dSocialCareTopics/Cancer/fs/en
•
Department of Health (2004) Better Information,
Better Choices, Better Health. Department of Health.
London.
www.dh.gov.uk/PublicationsAndStatistics/Pub
lications/PublicationsPolicyAndGuidance/Publ
icationsPolicyAndGuidanceArticle/fs/en?CON
TENT_ID=4098576&chk=hXI1Uf
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
FACET - European Journal of Cancer Care
December 2005
Developing patient information: A UK
approach (continued)
Slide Nineteen
References (continued)
•
The National Audit Office (2005) Tackling Cancer:
Improving the Patient Journey. The National Audit
Office. London.
www.nao.org.uk/publications/nao_reports/chr
onindex.asp?type=vfm
•
National Institute for Clinical Excellence (2004)
Improving Supportive and Palliative Care for Adults with
Cancer. National Institute for Health and Clinical
Excellence. London.
www.nice.org.uk/page.aspx?o=110005
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc