Transcript ANGEN

Alabama Next Generation Emergency Network
Alabama Chapter of NENA – April 22, 2010
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Emergency CallWorx – Craig Dollar
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SolaCom – Tony Parrott
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Alabama Supercomputer Authority - Randy Fulmer
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Ryan Public Safety Systems
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Florence City Schools
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Elmore County 9-1-1
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Shelby County 9-1-1
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Use a private IP network to deliver 9-1-1 calls.
 Current project = $1.9million
 ½ Federal Grant & ½ Local (ECD) Funding
 Wireless Board + Excess Phase II = ECD match
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ASA connects ECDs to AREN
 Alabama Research & Education Network
 Minimum T1 - 10Mbs where available
 Provide “black box” for non-IP ready PSAPs
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Wireless Board – Managing the Grant
Wireless
VoIP / CLECs
LECs
TANDEMs
AT&T
Centurylink
PSAPs
Current Network
Wireless
ALI / SR
LECs
VoIP / CLECs
AREN
TANDEMs
IP PSAP
Legacy PSAP
Step 1 – ADD IP
Demo Geography
• SOLACOM – Westchester, IL
• Selective Routing
• ALI Database
Internet
• CallWorx – Shelby County
• SOLACOM – FCS (here)
• Synapse – Elmore County
• AREN - IP Network in Alabama
• Internet – Connects the two
AREN
Wireless
ALI / SR
SOLACOM ESRP
Chicago
Internet
ANGEN
Proof of Concept
Legacy PSAP
Elmore
Plant/CML
AREN
IP PSAP Shelby
Emergency CallWorx
Today’s Demo
Wireless
ALI / SR
SOLACOM ESRP
Chicago
Elmore
AREN
Internet
FSC
Shelby
CallWorx
Remote
Position
SOLACOM
Remote
Position
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Actual 9-1-1 network will not use the Internet
 Nice to know we could as a last resort…
 Done to save $ and time
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Calls generated today are “tricked”
 We have to get them into the test network
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CallWorx position is via server at Shelby
Guardian position is via server in Chicago
Conduct several call path / failure scenarios
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9-1-1 Call to Elmore County
 “Black Box” converts IP to CAMA for Synapse
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Call Taker determines problem is in Florence
 How do we handle cross LATA today?
 “Black Box” converts to IP for AREN
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“ROUTER” sends call to Florence
9-1-1 Call rings at Florence Callworx
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9-1-1 Call to Shelby County via IP
Call Taker determines problem is in Florence
 Direct IP connection to AREN from CallWorx
 CallWorx “knows” to transfer via IP to extension
 Simulates primary PSAP with secondary
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Shelby Transfers call to Florence - CallWorx
 Cross LATA again
 Could just as easily transfer to Elmore / Legacy
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9-1-1 Call to Florence Guardian
Call Taker transfers to Florence CallWorx
CallWorx decides it is really Elmore’s Call
Caller is transferred to Elmore
 Could just as easily be transferred again
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9-1-1 Call to Guardian
Call Taker determines this is a wide area event
 Dam break, explosion, nuclear issue, etc
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Does a “Transfer” to CallWorx & Elmore
 Could be any number of locations
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Guardian has a network “issue”
9-1-1 Call for Guardian is made
ROUTER detects IP network “issue”
Call is routed to CallWorx
(Guardian specified CallWorx as their backup)
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Call routed automatically
ASC initiates a ticket on the IP connection
ALI
ESRP
LECs
TANDEMs
VoIP /
CLECs
IP 9-1-1
Network
ASA - AREN
Wireless
ALI
ESRP
Legacy
PSAP
ANGEN – Next Step
IP PSAP
100+