Transcript ANGEN
Alabama Next Generation Emergency Network
Alabama Chapter of NENA – April 22, 2010
Emergency CallWorx – Craig Dollar
SolaCom – Tony Parrott
Alabama Supercomputer Authority - Randy Fulmer
Ryan Public Safety Systems
Florence City Schools
Elmore County 9-1-1
Shelby County 9-1-1
Use a private IP network to deliver 9-1-1 calls.
Current project = $1.9million
½ Federal Grant & ½ Local (ECD) Funding
Wireless Board + Excess Phase II = ECD match
ASA connects ECDs to AREN
Alabama Research & Education Network
Minimum T1 - 10Mbs where available
Provide “black box” for non-IP ready PSAPs
Wireless Board – Managing the Grant
Wireless
VoIP / CLECs
LECs
TANDEMs
AT&T
Centurylink
PSAPs
Current Network
Wireless
ALI / SR
LECs
VoIP / CLECs
AREN
TANDEMs
IP PSAP
Legacy PSAP
Step 1 – ADD IP
Demo Geography
• SOLACOM – Westchester, IL
• Selective Routing
• ALI Database
Internet
• CallWorx – Shelby County
• SOLACOM – FCS (here)
• Synapse – Elmore County
• AREN - IP Network in Alabama
• Internet – Connects the two
AREN
Wireless
ALI / SR
SOLACOM ESRP
Chicago
Internet
ANGEN
Proof of Concept
Legacy PSAP
Elmore
Plant/CML
AREN
IP PSAP Shelby
Emergency CallWorx
Today’s Demo
Wireless
ALI / SR
SOLACOM ESRP
Chicago
Elmore
AREN
Internet
FSC
Shelby
CallWorx
Remote
Position
SOLACOM
Remote
Position
Actual 9-1-1 network will not use the Internet
Nice to know we could as a last resort…
Done to save $ and time
Calls generated today are “tricked”
We have to get them into the test network
CallWorx position is via server at Shelby
Guardian position is via server in Chicago
Conduct several call path / failure scenarios
9-1-1 Call to Elmore County
“Black Box” converts IP to CAMA for Synapse
Call Taker determines problem is in Florence
How do we handle cross LATA today?
“Black Box” converts to IP for AREN
“ROUTER” sends call to Florence
9-1-1 Call rings at Florence Callworx
9-1-1 Call to Shelby County via IP
Call Taker determines problem is in Florence
Direct IP connection to AREN from CallWorx
CallWorx “knows” to transfer via IP to extension
Simulates primary PSAP with secondary
Shelby Transfers call to Florence - CallWorx
Cross LATA again
Could just as easily transfer to Elmore / Legacy
9-1-1 Call to Florence Guardian
Call Taker transfers to Florence CallWorx
CallWorx decides it is really Elmore’s Call
Caller is transferred to Elmore
Could just as easily be transferred again
9-1-1 Call to Guardian
Call Taker determines this is a wide area event
Dam break, explosion, nuclear issue, etc
Does a “Transfer” to CallWorx & Elmore
Could be any number of locations
Guardian has a network “issue”
9-1-1 Call for Guardian is made
ROUTER detects IP network “issue”
Call is routed to CallWorx
(Guardian specified CallWorx as their backup)
Call routed automatically
ASC initiates a ticket on the IP connection
ALI
ESRP
LECs
TANDEMs
VoIP /
CLECs
IP 9-1-1
Network
ASA - AREN
Wireless
ALI
ESRP
Legacy
PSAP
ANGEN – Next Step
IP PSAP
100+