Transcript Format grafico per presentazioni istituzionali

Technology
GRUPPO TELECOM ITALIA
San Jose
January 22nd, 2008
CFP Meeting
The Telecom Italia NGN2
| Roberto Saracco |
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Technology
GRUPPO TELECOM ITALIA
The NGN2: target architecture
OSS/BSS
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Technology
GRUPPO TELECOM ITALIA
Context – Service Platforms
NGN2 program involves evolution of ICT Platforms to open up business opportunities to contiguous
markets.
PERSONAL
COMMUNICATION
PLATFORM
PERSONAL COMMUNICATION
PLATFORM
Video over
IP
VoIP
Messaging
IMS
HSS
Directory
ICT SERVICES PLATFORM
BUSINESS SUPPORT SYSTEM
BSS
OPERATION SUPPORT SYSTEM
OSS
MOBILE
ACCESS
OPTICAL
PACKET
METRO
(OPB)
WIRELINE
ACCESS
SERVICE
POP
OPTICAL
PACKET
BACKBONE
(OPB)
SERVICE
CONTROL
LAYER
MSG
Web &
Collaboration
PERSONAL
COMMUNICATION
APPLICATION
LAYER
ICT
APPLICATION
LAYER
eHealth
Educational
Services
NET COMPUTING/SOA
MEDIA
APPLICATION
LAYER
Localizat.
Directory
IM/SMS/..
Service enabler
MULTIMEDIA
PLATFORM
PERSONAL
COMMUNICATION
PLATFORM
WEB
IPTV
DVBH
CONTENT ENGINE/DRM
MUSIC
VIDEO
GAMES
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Technology
GRUPPO TELECOM ITALIA
Drivers for evolution of ICT platforms
TI addresses contiguous market leveraging new technologies and Internal assets.
 Technology:
 Exploitation of internal assets:
 Ultra-broadband infrastructures;
 Digital divide overcome;
 Multi-channel customer interaction;
 IT technology trends including SOA
paradigm.
 IT Platforms and related large
volumes;
 Wide presence of the sales force in
the country;
 Know-how in System Integration.
The evolution of ICT platforms is driven by a Network Centric approach.
Network Centric Approach
Completion and evolution of
existing ICT platforms: IT Services
Management, Messaging &
Collaboration.
Introduction of “Net
Computing” model as the
foundation for all types of ICT
offerings.
Development of Industryspecific Solutions: HealthCare,
Infomobility, Educational
Services, ICT services for
tourism, eGoverment, ..
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GRUPPO TELECOM ITALIA
Technology
Addressable IT services market
ICT market will continue to growth in Italy and the increased broadband penetration fosters the adoption
of network centric applications and IT services, previously only locally available.
Source: “Meeting with the financial community 2007”, Business Outlook & Development
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Technology
GRUPPO TELECOM ITALIA
New architecture for ICT offering based on Net Computing
Services and Platforms
In 2006 TI launched a complete and integrated program to boost existing IT Infrastructure and IT Service
Management Platform, exploiting technology enablers to build a Net Computing layer able to support a
growing portfolio of specific platforms and tools for ICT market.
PMI Productivity
Web &
Collaboration
eLearning
eGov
ITS
 Business Productivity Applications
Health Care
 Application and computation
hosting
Net Computing
Technology Enablers
 Vertical Solutions
 Platforms, networks, fixed and
mobile devices management
IT Service Mgmt
IT Infrastructure
 Technology building blocks as
enablers
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Technology
GRUPPO TELECOM ITALIA
Technology evolution applied to ICT platforms
The basic technological components have recently reached a level of maturity that allows the deployment
of a cost effective architecture, consistent with the Telecom Italia NGN2 initiative.
Level of Adoption by Platform
Technological Components
IT Service
Management
Net
Computing
Web &
Collaboration
eHealth
Infomobility
Business
Solutions
Educational
Services
Tourism
services
eGovernment
Net Computing
SOA
Open Source
Service Enabler
 New platforms are natively designed to share the Net Computing platform.
 Since Net Computing model implements SOA paradigm and leverage Service Enablers, it acts
also as a functional integrator among ICT platforms.
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Technology
GRUPPO TELECOM ITALIA
ICT Architecture - IT Service Management platform
IT Service Management Platform provides integrated management services for all network
and IT infrastructure for Telecom Italia customers.
With a comprehensive set of services, IT Service Management is in place since 2005 and
now it becomes a fundamental components of the new ICT architecture of Telecom Italia.
Commercial offerings supported
 Network Domain:
 Data Simphony
 Servizi PLUS
 Hyperway
 ICT Domain:
 ICT Security
 PMI Security
 Data Center Services
 Full Business Company
 Infrastructure Management
(Custom)
 Device Domain:
 Desktop Management
 PC Backup
Available
platforms
Platforms under
development
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Technology
GRUPPO TELECOM ITALIA
ICT Architecture - Net computing platform
The Net Computing Framework enables TI to reach a strong competitive value proposition,
with innovative solutions on the market and the achievement of relevant operational
efficiencies.
This is accomplished by sharing HW and SW resources, by reusing common components
and integrating Net Computing platform with BSS/OSS systems for processes automation.
Gateway
Administration Layer
Service
Service Creation
Creation
Administration
Administration GUI
GUI
Third
Third Party
Party
GTW
GTW
Deployment
Deployment Management
Management
WLM
WLM
User
User Administration
Administration
Service Management Orchestration
Service Execution Orchestration
Service
Service Management
Management GUI
GUI
Execution
Execution Orchestration
Orchestration GUI
GUI
Service
Service Provisioning
Provisioning
Execution
Execution Orchestration
Orchestration
Provisioning
Provisioning
GTW
GTW
Inventory
Inventory
GTW
GTW
Log
Log Management
Management
Service
Service
Design
Design
Service
Service
Catalog
Catalog
Common
Common Services
Services
NAS
NAS
Provisioning
Provisioning
NIS
NIS
Provisioning
Provisioning
Internal
Internal
UDDI
UDDI
(UD,
(UD, Presence,Session
Presence,Session
Control,
Control, IdM,
IdM, QoS,
QoS, …)
…)
Orchestr.
Orchestr.
Design
Design
Resource
Adapters
Accounting
Accounting
GTW
GTW
Assurance
Assurance
GTW
GTW
Server
Server
EM
EM
Storage
Storage
EM
EM
Backup
Backup
EM
EM
Network
Network
EM
EM
Appl
Appl
EM
EM
Appl
Appl
EM
EM
Appl
Appl
EM
EM
Appl
Appl
EM
EM
Appl
Appl
EM
EM
Server
Server
Storage
Storage
Backup
Backup
Network
Network
CRM
CRM
InfoInfomobility
mobility
DB
DB
AS
AS
…
…
probe
probe
probe
probe
Infrastructure Components
probe
probe
probe
probe
probe
Orchestr.
Orchestr.
Catalog
Catalog
Administration GUI
GUI
Administration
Monitoring
Monitoring
 Infrastructure and application
resources virtualized and available
on demand, produce efficiency
and saving with competitive
advantages on the market;
 SOA architecture and BSS/OSS
system integration allow
integration and re-use of single
module, in order to assure low
costs for new service delivery and
to reduce time to market;
 Accounting capabilities provided
by the platform allow the
implementation of innovative
rating and price models (e.g. ondemand, pure-utility e pay-as-yougrow) and enable B2B models;
Application Components
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Technology
GRUPPO TELECOM ITALIA
Web & Collaboration Services
Web and Collaboration Services platforms are specialized to better address their reference
markets, but are fully compliant with the ICT architecture. The 2 platforms are already in
place and support the following services:
Copernico Target: SME & Corporate (Business)
Service portfolio:
 Web Collaboration;
 Desktop Backup;
 Desktop Antivirus;
 Mail server and web on-site;
 …and more.
Copernico Platform
SunRise Platform
External
Services
Copernico
User Portals
SunRise Target: ADSL customers (ALICE)
Service portfolio:
 Mailbox (more than 3.5 milllions);
 Unified messaging;
 Web hosting;
 Contents delivery;
 …and more.
AdminPortal
VoIP
Web
WiFi
Storage
Entity
Repository
Directory
DAV
DB
Mail
Provisioning
Firewall
Multicontact
WebCollab
SmartFax
Instant
Messaging
CRM
Order Mgmt Services
Service Oriented Architecture
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Technology
GRUPPO TELECOM ITALIA
ICT Architecture - eHealth Care
The eHealth Care Platform provides regional services, including core functionality (i.e.
electronic health repository) and specific application components (e.g. Archiving Gateway for
Health Imaging, Remote Health Care) for a better hospital/home care balance for citizens.
Health
…
MMG/PLS
Citizens
Citizen Information Services
On-line medical reports, Multi-channel Booking, Virtual Community,...
HL7
Privacy & Security
Confidentiality, Privacy, Security and tracking of access, persistency and data transfers
HL7
Data Layer
Reporting
KPI Dashboard about
health and Administrative Data
HL7
Repository &
Registry
Services Container
HL7
Service module containers
Booking Service
Archiving GW
MPI
Reconciliation
HL7
ERPCoop
eGov
Administrative systems
(Back Office)
Adaptive Communication Layer
SOA compliant, SPCoop compliant, Enhanced Interoperability
HL7
ASL
XML
Hospital
DICOM
118 Emergency
…
SPCoop
Domain Entry Point
eGov
Hospital
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Technology
GRUPPO TELECOM ITALIA
ICT Architecture - Infomobility platform
ITS platform is an integrated solution able to deliver info-mobility services, with high security
level, mostly in real-time, by integrating several type of public and private actors, in
compliance with standards and guidelines for this sector.
Local Government companies
Final Customers
Carmakers
Insurance
Service Provider
Multichannel access Portal
InfoTraffic real time, Mobile Payment, Point Of Interest, Conceirge
FN
Privacy & Security
AAA, Confidentiality, Privacy, Security and access tracking, Personal and sensitive data management
FN
Service Desk
CRM services, Contact Center and billing
FN
INFOBASE
Services Creation Env.
FN
Vertical Solutions
Environment
SovraCUP
Vehicle Tracking
...
FN
Infomobility Proxy
SOA compliant
GPS
eGov
D-GPS
A-GPS
Cell
Based
OBU
Galileo
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Technology
GRUPPO TELECOM ITALIA
ICT Architecture - Business solutions platform
Management Applications (like CRM, ERP, DCM, etc.) will be provided in a Hosted/On
Demand way through Net Computing platform, to enable SME to increase their productivity.
Application customization is also possible to better fit customers’ needs.
Suite
Opensource SUN
PMI
Uniautomation
OffSite Backup
Keylan
Documentale
Oracle DBRescue
Microsoft
Dynamics CRM
IBM – ERP
IBM – Gestione
Documentale
A comprehensive set of specific applications for SME
base on a common environment
 CRM: Microsoft Dynamics CRM 3.0 “TITAN”
 ERP: Microsoft Axapta and Navision
 Content Management: comprises IBM
“Corporate Portal and Collaboration”,
documents management and “e-Mail
Archive”
 ACG: IBM solutions for Finance, Controlling,
Supply Chain & Manufacturing
 DB rescue: replication in the TI Data Center
of the Oracle data image running in the
customer premises
 JOB - Java Open Business initiative: Suite of
“Business Productivity” for SME
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