Transcript VoIP Triple Play - Juniper/Avaya/IBM

Juniper / Avaya
Enabling Intelligent Communications for
Enterprises
January 2007
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Agenda
 Introduction
 The Avaya/Juniper Partnership
 Delivering Value to Enterprises
 Deploying the Solutions
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Juniper Networks—Corporate Facts
 Incorporated 1996
 Does business in over 70 countries
 4,600 employees (Major Development in US, India & China)
Who We
Are:
 Top 25 SP and 90% of the Fortune 100 rely on Juniper
 Market share: Top 3 in all key markets
 Gartner Magic Quadrant Leaders:
SSL VPN, Firewall, IDP, IPSec VPN
 9000+ partners worldwide
 More than 20,000 customers worldwide
Market
Execution
Financials
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$2.3+ billion, strong cash position
Fortune 1000 company
Member of S&P 500
$595M in Q4, 2006
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
Geographic
Diversification
APAC
Americas
EMEA
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Proven, Best-in-Class Innovation
Customer Services
Pro Services Education Services
Policy,
Control &
Visibility
Routing
Application
Security/VPN Secure
WAN
Access Optimization Front End
UAC
AAA
NMS
OAC
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Agenda
 Introduction
 The Avaya/Juniper Partnership
 Delivering Value to Enterprises
 Deploying the Solutions
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Avaya and Juniper Advantage
True best-in-class partnership
Old world
Buy what you are
told to & pay
monopoly rent
Single vendor
Closed
Proprietary
Copyright © 2007 Juniper Networks, Inc.
 Open standards based (no vendor
lock in)
New world
 Future proof network providing
cost savings and efficiency
Leverage what
you have
 High performance, reliability, and
secure IP Telephony solutions
across multi-vendor networks
Best-in-class &
partnering
 Feature rich IP Telephony
solutions addressing needs of
offices of all sizes
Open
Standards-based
Proprietary and Confidential
 Ease of migration to IP Telephony
at customers own path or pace
 Single source for service and
support eases customer
experience
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Delivering on the Avaya / Juniper Alliance
End-to-end Intelligent Communications solutions
Alliance Objectives
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Single point of accountability
Future proof, open standards
Reliable, secure, high performance
Evolution at customers’ path,
pace & choice
Example joint customers:
FIFA WORLD CUP
Results to date
 Global reseller & joint marketing
agreement
 Globally available solutions
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Distributed IP Telephony
Secure IP Telephony
Virtual Contact Center
Enterprise Mobility
 Avaya Global Services expertise
and offers
 Voice-aware joint development
“The branch office market opportunity is tremendous, and the
Avaya and Juniper joint solution is a perfect fit for this space.
We look forward to offering a single source to our enterprise
customers for a branch office router that combines best-in-class
networking and security with best-in-class IP telephony,”
Mike Taylor, CTO, SPS
Avaya+Juniper BusinessPartner
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
‹#›
Agenda
 Introduction
 The Avaya/Juniper Partnership
 Delivering Value to Enterprises
 Deploying the Solutions
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Emergence of the Real-Time Enterprise
Demands on the Business
Demands on IT
 Agility to respond to planned
and unforeseen events
 Defending against constant
threat environment
• Speed, adaptability, extensibility
critical
 Flexibility to control and
manage costs
• Leverage investments
 Extension of business
processes
• To partners and others
• To mobile and nomadic
employees
Copyright © 2007 Juniper Networks, Inc.
 Preserving business
continuity
 Accessibility without risk to
business
 Visibility to support
compliance auditing,
management etc.
 Sharing and loosely coupling
intelligence between
applications, profile of users
and infrastructure
Proprietary and Confidential
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Importance of Branches to Real-time Enterprise
A renewed focus for business
 Over 80% of employees now located outside HQ
• Mission critical, customer facing, revenue generating
• Agility, flexibility, optimizing M&A, SOA initiatives
• Regulatory compliance, partner access, outsourcing
 Increased Productivity
• Making remote employees = HQ employees
 Cost Reduction
• Centralized vs. distributed applications and management
• Data center consolidation, network and device consolidation
• Real estate savings, leveraging broadband
 Business Continuity
• Security, performance, redundancy
• Responding to emergencies, relocating business
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
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Status Quo Networking Is Not Good Enough
Need More for Real Time Applications
Juniper’s Value:
Greater opportunity
with lower risk
 Economics dictating a converged IP
infrastructure for key applications
 Redefining the trusted network
• Remote employees and teleworkers need
access to corporate network
• 30% of traffic consists of worms, unofficial
file sharing and peer-to-peer traffic – less
bandwidth for VoIP
 Best effort networking is not sufficient
for voice and video
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Status
Quo
Opportunity
 Networks are laboring under
extraneous traffic loads
Risk
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Enterprise Obstacles to Convergence
53%
47%
45%
42%
42%
39%
38%
35%
32%
29%
Product cost
Lack of budget
Security
Reliability and availability concerns
Lack of ROI evidence
Not a priority project
Implementation complexities
Voice quality
Operational support concerns (e.g., maintenance)
Lack internal implementation expertise
23%
20%
19%
17%
15%
15%
12%
Separate voice and IT organizations
Lack of features/applications
User training expense
Lack of network management tools
Challenges in rolling out VLANs in network
Product availability
Power redundancy requirement
5%
Other
Source: META Group, 2004
Copyright © 2007 Juniper Networks, Inc.
N = 237
0%
10%
20%
Proprietary and Confidential
30%
40%
50%
60%
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Juniper Solves VoIP Challenges
 Inside the network
• VoIP Quality of Service
• VoIP network security – data and
signaling
• Policy based access control
 At the network edge
• Ensure VOIP quality and security
• High Performance, purpose built
devices
• Voice-enabled firewalls and routers
 Extended VoIP Capabilities
• SSL VPNs for VoIP
• Application Layer Gateways
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Agenda
 Introduction
 The Avaya/Juniper Partnership
 Delivering Value to Enterprises
 Deploying the Solutions
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Juniper Networks Enables Intelligent
Enterprise Communications with Avaya
Main Office
Provides call
control
Voice Gateway
Branch Office (or Disaster
Recovery Site
Connectivity
to PSTN,
transcoding, etc.
Voice Gateway
PSTN
Media
Servers
Digital/Analog
Phones
LAN
Firewalls
Dynamic IPSec VPN
with sub-second Digital/Analog
Phones
failover. Supports
SIP, H.323 ALG.
Intrusion DetectionSSL VPN
and Prevention
Provides dynamic
Protects against delivery
SIPof Zero
based attacks,
Config Client for
worms, data-based
secure softphone
SSL
VPN
attacks.
support
IP
Phones
LAN
Internet
WAN
Optimization
Application Servers
(DHCP/FTP etc.)
WAN
Optimization
Copyright © 2007 Juniper Networks, Inc.
IP Phones
Routers
MPLS support – QoS via traffic
WAN
Optimization
engineering
Compression, Acceleration and QoS controls
2x-20+x performance improvement
Proprietary and Confidential
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VoIP Security Mitigation
IP PBX DoS or
Hacking Attacks
Back door to
corporate
network
H.323 and SIP ALGs dynamically
open and close FW ports to keep
network secure
Combination of ALGs, firewall and zone
capabilities keep data network secure
Voice call
intercept
Encrypt VoIP connections with site-tosite VPN (DES, 3DES, AES) to prevent
eavesdropping
All LAN
segments have
voice access
Zones enable separation of VoIP
network elements to ensure appropriate
policies are applied
Copyright © 2007 Juniper Networks, Inc.
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SSL VPN for Softphone Deployment
Network Connect Client
DYNAMIC DUAL TRANSPORT NETWORK ACCESS
 Adaptive, Dual Transport Mode
 Initially attempts to set up high performance, IPSec-like transport
 If unsupported by network (ESP blocked at FW), seamlessly fails over
to native SSL transport. SSL is allowed through almost all FW’s
 Cross Platform Dynamic Download (no need to pre-install a client)
 Logging, Auditing and Diagnostics
 Endpoint Assessment & Containment Integration with Host Checker and
Cache Cleaner applications
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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What’s New: Intelligent Branch Communications
Simplicity, Security, Choice
 Avaya IG550 Media Gateway
• Software/hardware embedded in new J-Series routers
• Targeted at branches up to 100 users
• Extending central Communication Manager features
 One-box branch voice-gateway/routing/security
• High sustained network performance with applications
• Integrated security for voice and data “at the edge”
• Easy to deploy and manage, competitive TCO
• Multi-level business continuity options
• Complementary choice with other Avaya/Juniper products
PSTN
IP WAN
 One channel, one team – best-in-class solution
• Full solution sold through joint BusinessPartners & Avaya
• Avaya Global Services; Juniper sales/channel support
• All new J-Series customers are “Avaya voice ready”
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
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Customer Choice: Flexible Deployment Options
Headquarters
Communication Manager
Avaya Media Gateway
(G250, G350, G700)
PSTN
Digital, Analog
Phones &
Faxes
Analog
Phones & Faxes
IP
WAN
PoE Switch
PoE Switch
PCs
J-Series
Router
IP Phones
IP Phones
Integrated Branch Office
Discrete Branch Office
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Existing Avaya branch installations
Branches with >100 users
Mix of IP, Analog & Digital phones
Separate routing and/or security device
Centralized or LSP or local call processing
PCs
J-Series
Router &
Avaya IG550
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Greenfield/refresh branch
Small branches with 2-100 users
Mix of IP and Analog phones
Integrated routing, security & voice
Centralized call processing & apps
 Integrated installation
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
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‹#›
Small/Medium Integrated Branch Office Network
Routing
MPLS support – QoS
via traffic engineering
Branch Office
IP Phone
Telephony
Best in Class telephony
features/functions with branch
survivability
PSTN
LAN
Firewalls
Dynamic IPSec VPN
with sub-second
failover
IP Phone
Integrated Management
Installation, Configuration,
Upgrades, Monitoring
Internet
Analog
Phones
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Introducing the new J Series platforms
•High Performance with Services
Minimal performance impact when services
enabled (Firewall, NAT, IPSec, etc.)
J4350
•Extensive Connectivity
-Four on-board GigE ports on J4350 and
J6350
-Expandable WAN and LAN interfaces via
modules (including GigE)
J6350
•Best Price to Performance
30% lower price than similar products and
more than 2x to 3x faster with services
•Avaya Voice Ready (IG550)
Support for Avaya gateway and telephony
interface modules (Q1 2007)
•Telephony Interface Modules (TIM)
Analog, T1/E1 and ISDN options
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
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Avaya IG550 Integrated Media Gateway
 Telephony Gateway Module (TGM)
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Targets 2 to 100 users
Local survivability, PSTN connectivity
H.248 GW, same feature set as G350
Modular DSP and memory
TGM
 Rich feature set
• Access to central Communication Manager and
other communications applications
• Complementary with other Avaya gateways
• Security: full media encryption
• Call Center agents supported
• 6-party meet-me conferencing
• Local music-on-hold & voice announcements
Any slot
H.248
Gateway
Trunk/Line
Card
Trunk/Line
Card
TIMs
H.248 Telephony Gateway Module
2 analog trunks and 2 analog stations
Modular DSP, memory expansion
 Telephony Interface Modules (TIM)
• Analog, T1/E1, PRI and BRI options
 Simplified Management
• Joint Installation Tool, HP OpenView support
• Centralized Avaya Integrated Management
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
Choice of
Telephony
Interface
Modules
Analog: 4 trunks, 4 stations
T1/E1 or PRI trunks
4 BRI trunks
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Intelligent Branch Communications
Simplicity, Security, Choice
 Increasing Branch Productivity
• Extending Communication Manager and other applications
• Best-of-breed branch solution choices
 Lowering Costs, Simplifying Operations
• Single point-of-accountability for global sales and service
• Consolidation, streamlined installation, management
consistency
 High Performance, Availability, Scalability, Security
• Sustained application performance, voice survivability
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
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Thank You!
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
www.juniper.net
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Other Deployment Examples
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
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Private WAN Network for Voice
Customer Problem:
• Experience heavy call volumes between 2 or
more locations
• Looking to reduce costs by implementing VoIP
• Do not want to run calls on existing data
network
• Concerned about network performance and
security
• Set up a separate data network to
carry VoIP traffic
• Combination of J-series and Mseries routers
our
solution
Copyright © 2007 Juniper Networks, Inc.
• cRTP for compressing voice traffic
on the data network
Proprietary and Confidential
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Separate Voice / Data Network
Office 2
Corporate
LAN
Office 1
Cisco router
Cisco router
Corporate
LAN
T1
router
SP
T1s
Avaya Communication
Manager
T1s
SP
router
Avaya Communication
Manager
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
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Extended Enterprise Example
Customer Problem:
• Need a robust Disaster Recovery
solution that provides all employees
with Network Connectivity and
Telephone access
• Implement Avaya’s IP Telephony
system and provide IPSoftphone
access to all employees
• Provide SSL/VPN Clientless
Access to all employees
our
solution
Copyright © 2007 Juniper Networks, Inc.
Proprietary and Confidential
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IPSoftphone & SSL VPN for Business Continuity
PSTN
Mobile worker 1
Mobile
worker 2
Corporate Office
Teleworker 1
Teleworker 2
w IPSoftphone
w IPSoftphone
Avaya Communication
Manager
Copyright © 2007 Juniper Networks, Inc.
Corporate
LAN
Proprietary and Confidential
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Built-in: Extensive Network VoIP Support
Remote Access
Security
SSL VPN
IPSec VPN
Firewall/IDP
Intranet Controller
 Low latency, low
jitter, highly available
packet transport
 Support for Avaya IP
Softphone and IP
Agent
 Sub-second stateful
failover for IPSec
VPN
 SSL VPN Clientless
access for remote
workers and agents
 Firewall-friendly SSL
transport
 Dual-mode transport
supports both SSL
and IPSec for
latency-sensitive
configurations
Copyright © 2007 Juniper Networks, Inc.
Available
Today
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M-series
J-series
 Superior small-packet
QoS performance for
VoIP
IP telephony-aware and NATaware high performance firewall  Improves bandwidth
appliances simplify IP
utilization and VoIP
telephony and boost security
performance via cRTP
packet compression
Infranet Controller enforces
security policy on LAN
 Minimizes latency, jitter,
and packet loss to
IDP gives SIP and H.323
ensure voice and data
protection for VoIP servers and
performance
clients to guard against worms,
 Protects/expedites VoIP
Trojans, malware, etc.
traffic to achieve voicePolicy-based virtualization of
grade QoS (MPLS
VoIP servers and clients
support)
Protect VoIP DoS at the edge
 Enhanced reliability
via IDP/SDX integration
(graceful restart, hotswappable cards, etc.)
 Remote serviceability
and maintenance with
JUNOS
 Avaya H.323 ALG in Firewall

Routing
Proprietary and Confidential
Acceleration
WX WAN Acceleration
DX Application
Acceleration
 Increases server
capacity by 3-4x and
reduces server costs
by up to 80%
 Cuts Web page
download times in
half
 Increases existing
bandwidth capacity
 Improves
performance of data
components of other
telephony
applications
(messaging, contact
center, etc.)
 Deploy incrementally
 Ensure minimal
latency (~2 ms)
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