Transcript SmartDispatch 2.5/3.0 for Hytera DMR Radios

SmartDispatch 2.5/3.0
for Hytera DMR Radio
01.00-D01 Feb 2012
Introduction
Introduction – Welcome to Digital World
Besides better audio quality, higher spectrum efficiency and longer
battery life,
?
How could you fully utilize the
advantages of DMR digital radio?
?
What value added functionality
you could get from migrating to
digital?
?
How could DMR system solution
assists you in your daily
operation?
?
How could DMR system solution
improve your operation
efficiency?
Introduction – Welcome to Digital World
 Analog Radios have limited data applications. Digital radios
expand functionalities with data capability.
 Hytera DMR integrated data capability enables advanced data
application solutions
Audio
Data
Introduction – Welcome to Digital World
A software solution that utilizes the data capability of DMR radio system
to provide extended value-added functionalities to DMR system beyond
traditional voice communication. These extended solutions allowed a
user to perform various functionalities such as:
Job Order
Management
Vehicle
Tracking
Alarm
Management
Indoor
Positioning
Telemetry
Status
Monitoring
GIS Dispatcher
Guard Tour
Email-Gateway
Text Console
Email-Gateway
Text Console
What is SmartDispatch?
What is SmartDispatch?
 A PC software application for Hytera DMR radio.
 Integrated common functionalities such as GPS location tracking,
voice dispatching, text messaging etc. into one single solution.
 Provides visualize location data to help you manage geographically
and making decision better.
 Most cost effective software application for Hytera DMR radio.
What is SmartDispatch?
 A Client/Server based software running on Windows operating
system.
 Support VoIP for voice dispatching remotely across regions.
 Support both common online and offline mapping engines.
 Two tiers of products:
o SmartDispatch Lite – Single PC Standalone Version
o SmartDispatch Enterprise – Distributed C/S version
What can SmartDispatch do for you?
SmartDispatch integrated most of the common features that are in general
needed by most of transportation, commercial, utilities and public safety
market into one single solution.
GIS
Reporting &
Statistic
Voice
Dispatching
Phone
Interconnect
Voice
Recording
Text
Messaging &
Email
AudioLink
Emergency
Why SmartDispatch?

Easy to use, user-friendly UI for daily operation.

Distributed system for wide area system setup (Client, Server,
Gateway).

All Hytera DMR features are supported.

Compatible to Hytera pseudo-trunk and selective repeater keyup features.

Monitoring multiple voice channels from one client console.

Mixing digital and analog voice channels in one system.

Automation and reporting make easy

Customization make available (features request)

Easy installation.

Remote technical supports and troubleshooting.
What benefits can you get?
 No recurring monthly investment for data channel usage (GPRS)
 Better Decision Making
 Improved Communication
 Increased Efficiency
 Better Recordkeeping
 Managing Geographically
SmartDispatch - DMR Connections
 Two ways to connect to DMR Radio Network: Via Mobile Station
(Dispatch Station) and via Repeater.
 Connection to Mobile is through USB and maximum 8 mobiles can
be connected to one SmartDispatch Gateway. (R2.5 supports 4)
 Connection to repeater is directly through IP connection.
Up to 8 mobile radios can be connected
USB
SmartDispatch
Application
IP
Network
SmartDispatch
Application
DMR Repeater RD9XX
SmartDispatch Features – GIS Capability
 Require DMR radio with GPS model
(PD7XXG, MD7XXG)
 Unit location on demand by dispatcher
 Periodic location update with configurable
interval
 Color coded icons for radio status
(online/offline, location available, alarm,
stunned)
 User defined icon / Different icon for
different unit (vehicle, user, etc.)
 GPS Revert Specific channel
SmartDispatch Features – GIS Capability
 Online tracking unit location on the map
 Color coded route for easy identification
 Hide and unhide unit / route on the map for clear display
 History route playback
 Support various online and offline mapping engines:
o Google map (online) – need internet access
o MapInfo (offline)
o OpenStreetMap (online) – available in R3.0
o ESRI (ArcGIS) – future release
SmartDispatch Features – GIS Capability
Geofencing
 Geofencing (restriction region / duty region) and alarm
 Color coded regions for easy identification
 Save geofencing configuration
 Regions can assign any predefined geofencing configuration
 Enable multiple geofencing monitoring at the same time.
 Easy to configure through graphical interface.
SmartDispatch Screenshot – Map View
SmartDispatch Features – Voice Dispatching
 Make call or receive call from radios via computer console.
 Support all types of call : Private call, Group call, All call
 Remote Monitoring
 Dispatcher Intercom
 Audio Switch
 Phone Interconnect
 Call Log (duration, caller, callee,
call type)
IP
Network
SmartDispatch Features – Voice Dispatching
 VoIP G.711 standard vocoder
 Monitor up to 8 voice channels per dispatcher client console.
(SmartDispatch system supports more than 8 voice channels)
 Number of voice channels depends on LAN bandwidth – 124 kbps
per voice channel.
SmartDispatch Screenshot – Dispatcher View
SmartDispatch Features – Voice Recording
 Record all voice calls.
o
Connection with mobile station – only record voice call that involve
dispatcher. No private call within radios recorded.
o
Connection with repeater – record all voice call except voice call in
direct mode.
 Separate media server for voice recording, improve performance and
efficiency.
 Easy search from call log and playback.
 Recorded audio stored in common WAV format. Easy for archive.
SmartDispatch Features – AudioLink
 AudioLink feature allows voice call between different radio system and
across radio network.
 SmartDispatch media server acting as an audio switcher to link up call
session between different radio system and radio network.
Actual audio path
SmartDispatch as
audio switcher
Radio System / Network A
Radio System / Network B
SmartDispatch Features – Audio Switch
 Audio switch able to link voice communication between:
o
Digital radio and analog radio
o
Different frequency band (UHF call to VHF)
o
Different radio system (DMR call to dPMR) - future release
o
Different geographical regions (New York call to London)
 Easy configuration.
 Enabled and disabled by dispatcher.
 No caller ID support.
 No guarantee call setup.
SmartDispatch Features – Emergency
 Emergency can be triggered by emergency call, geofencing, or man down
triggering.
 Highlighted indication of emergency event from UI, including highlight red
color message/icon and alarm siren sound.
 Location based emergency will show the location of the emergency radio on
the map.
SmartDispatch Features – Text Messaging
 Sending short messages to radio unit or radio group.
 Easy to use interface similar to instant messaging (chatting) application
interface.
 History text messages retrieve.
 Offline messaging / messaging relay.
 Predefined canned message.
SmartDispatch Features – Email Gateway
 Integrates with SMTP and POP3 server to send and receive standard
email message.
 Allows users to send email to radio from anywhere via email clients.
 Allows to send text message from radio to any email address.
POP3 & SMTP Server
IP Network
Internet
/ LAN
SmartDispatch
Station
TM
DMR Radio Network
SmartDispatch Features – Phone Interconnect
 supports SIP standard protocol to integrate with standard IP-PBX.
 Allows radios to make call to telephones and vice versa.
 Allows dispatcher make/receive telephone calls through SmartDispatch
client console.
IP-PBX
(SIP Server)
SmartDispatch
Station
DMR Radio Network
Audio
SmartDispatch Features – Reports & Statistic
 History activities search and
 Various types of common reports:
o
Radio Status report
 Generic report & statistic generation
o
Call Log Report
 Report export to MS Word & MS
o
Text Message Report
o
Emergency Report
o
…
retrieval.
Excel format.
 Customized report make available
(upon request)
SmartDispatch Features – Others
 Radio Kill & Activation (Relay)
 Remote Monitoring
 Dispatcher authentication and access right management
 Multi-level dispatching
 Multi-languages support
 Multi-display monitor support
 Remote system configuration
SmartDispatch Lite
SmartDispatch Lite product facts
 A standalone single PC version.
 Support 4 channels ( voice + data )
 Suitable for small size system usage
 Support up to 100-200 radio units depends on the channel loading
 All configuration and history records are compatible with enterprise version
– upgradable for future expansion.
 Support almost full features from SmartDispatch Enterprise version. (Refers
to comparison slide)
USB
SmartDispatch Lite
DMR Radio Network
SmartDispatch Enterprise
SmartDispatch Enterprise product facts
 SmartDispatch Enterprise is a distributed system with 3-tiers Client/Server
architecture.
 SmartDispatch consists of the following software components:
o
SmartDispatch Server
o
SmartDispatch Client Console
o
SmartDispatch Gateway
o
SmartDispatch Media Server
 Can be installed in one single PC.
SmartDispatch
Client Console
SmartDispatch
Server
SmartDispatch
Gateway
SmartDispatch
Media Server
VoIP
DMR Radio Network
SmartDispatch Enterprise product facts
 Suitable for system with large area coverage (across multiple regions)
and support up to 1000+ radio units.
 Modularize components support flexible system configuration for various
topology to fit customer’s different needs:
o
Single site topology
o
Multi-sites topology
o
Multi-level multi-sites topology
Single Site Topology
Dispatcher Client
Dispatcher
Cable
LAN / WAN
IP Network
IP
SmartDispatch
Gateway
Dispatcher Client
DMR Radio Network
SmartDispatch
Server
Single Site
Dispatcher Client
Multi-Sites Topology
Dispatcher
Cable
IP
SmartDispatch
Gateway
Dispatcher Client
New York
DMR Radio Network
LAN / WAN
IP Network
Dispatcher Client
SmartDispatch
Server
IP
Dispatcher
Cable
Dispatcher Client
Dispatcher Centre
at New York
SmartDispatch
Gateway
Washington
DMR Radio Network
Multi-level Multi-Sites Topology
Dispatch all sites
Dispatcher
Cable
Local Dispatcher
IP
Dispatcher Client
Only dispatch New
York local site
SmartDispatch
Sub-Server
New York
DMR Radio Network
LAN / WAN
IP Network
Dispatcher Client
SmartDispatch
Server
IP
Dispatcher
Cable
Dispatcher Client
Dispatcher Centre
at New York
Local Dispatcher
Only dispatch
Washington local site
SmartDispatch
Sub-Server
Washington
DMR Radio Network
Product Features Comparison
Features
SmartDispatch Lite
SmartDispatch Enterprise
4 channels
Depends on LAN/WAN
bandwidth
Text Messaging


GIS Features


Access Management


Multi-sites


Phone Interconnection


Email Gateway


Audio Switch


Dispatcher Intercom


≤ 200
Depend on channel
loading
Voice Channels
System Capability
* Features not listed in this table will be available for both version.
Dispatcher Station Connection Configuration
 Dispatcher Station is a DMR mobile radio.
 No need specific firmware.
 Need specific CPS configuration.
 Connection to PC through dispatcher cable.
USB Cable
Analog Audio IN
Analog Audio OUT
Dispatcher Station
PC with SmartDispatch Software
Dispatcher Station Connection Configuration
 All Dispatcher mobile station need to
configure :
o
Enable “Forward To PC”
o
Configure “Radio Control Station IP”
o
Configure Subnet
o
Network ports
 Radio control station IP and Subnet
should be unique within a subsystem.
 Recommended using the default service
ports number.
Multiple voice channels
 SmartDispatch supports connection to multiple dispatcher stations
(mobile)
 Through dispatcher cable, voice channel connect to PC sound card.
 Multi-channel sound card is needed.
 Recommended multi-channel sound card is M-Audio 1010LT.
 Sound card is not needed for repeater connection.
SmartDispatch
System Requirements

Platforms
o
SmartDispatch Server – Windows Server 2003
o
Other components – Windows XP SP2 above, Windows Vista,
Windows 7 (32 bits)
o

Database
o

MySQL 5.1
Sound Card
o

Microsoft .NET 4.0
Recommended M-Audio (Delta 1010LT)
IP-PBX
o
Any SIP server IP-PBX
Success Cases
City Management Bureau, Hefei, China
Solution Features:
• Analog-digital interoperability
7 analog and 16 digital
• IP interconnection of citywide coverage
Dispatching through IP network
• Roaming among the whole network
• GPS visualized dispatching
Future Release

Telemetry support

GPS : Speeding monitoring, movement trigger update,
Landmark, ESRI, Google Earth, Raster map, Address search, etc.

Voice Dispatching : Voice Message, Broadcasting

Voice recording : text comment for voice record, tagging for
voice record, authenticated access to call records

Lone Worker
Question?