Transcript Status Update on GIS, Infrastructure and CPE

Garden City, KS
February 3, 2014
1:00 p.m. – 4:00 p.m.
STATUS UPDATE ON GIS,
INFRASTRUCTURE AND CPE
Welcome & Introductions
 Walt Way, Coordinating Council Chair
 Michele Abbott, Operations Committee Chair
 Phill Ryan, Coordinating Council Member
 Dick Heitschmidt, Coordinating Council Member
 Scott Ekberg, 911 Liaison
How do I stay up to date on the
progress of NG-911 in Kansas?
www.kansas911.org
GIS Data – Why is it important?
 E-911 utilizes GIS data to show the location of
a caller once the call is delivered.
 Failure of GIS data is not critical to response to the
call (usually).
 NG-911 utilizes GIS data to deliver the call to
the correct PSAP.
 Failure of GIS data means you don’t ever get the
call.
Statewide GIS Enhancement Project
 3 Phase project to ensure a seamless,
statewide GIS map.
 Why is that important?
www.kansas911.org
County A
Call is placed from here – Where does it go?
County B
Statewide GIS Enhancement Project
 Phase 1
 Data Gap Analysis – Alexander Open Systems
(AOS) collects GIS data from each PSAP and
analyzes it.
 AOS provides a list of potential errors or
omissions to the PSAP.
Statewide GIS Enhancement Project
 Phase 2
 PSAP chooses a method of remediating the
identified errors or omissions.
 In-House
 Non-Contract Vendor
 Contract Vendor
 5 contract vendors
 911 Coordinating Council covers costs
 Data is Remediated
Statewide GIS Enhancement Project
 Phase 3
 Remediated data is submitted back to AOS for
quality assurance audit.
 Once the remediated data passes the audit, the
remediation vendor is paid and a seamless,
statewide GIS database exists.
Statewide Digital Photography Project
 Project currently
under consideration
by the Coordinating
Council that would
provide 12” digital
ortho-rectified
photography for the
entire state.
Statewide Digital Photography Project
 Exploring multiple options –
 Subscription Service
 Outright Purchase
 Creating capability to acquire the imagery as a
partnership with KDOT.
Statewide Digital Photography
Project
 Acquiring this imagery on a statewide basis is
much more cost effective than on an
individual county basis – basically about half
the cost.
 Imagery would be available for use at levels
of local and state government.
 Working on establishing cost sharing
partnerships with State agencies.
www.kansas911.org
Collateral Benefit to GIS Projects
 Many local and state level entities benefit
from GIS improvement projects:
 County Appraisers
 City and County Planners/Engineering
 City and County Public Works/Road & Bridge
 Emergency Management
 KDOT
 KS Wildlife & Parks
 Etc., Etc., Etc.
NG-911 Infrastructure Design Project
 Project currently underway – Mission Critical
Partners (MCP) contracted to assist with the
design and implementation planning for
statewide NG-911.
 Two phases of the multi-phase project have
been completed.
 Strategic Plan Update
 Interoperability Trade Study
NG-911 Infrastructure Design Project
 Strategic Plan Update
 Builds on lessons learned from the NG-911 pilot
project that was completed in 2010.
 Focuses heavily on utilizing existing network
assets and shared equipment for cost
containment.
 Basic premise of the strategic plan is to create a
NG-911 infrastructure that provides the best
possible service and cost/benefit to the citizens of
Kansas.
NG-911 Infrastructure Design Project
 Interoperability Trade Study
 Focused on four areas of design:
 Physical Network Architecture
 Network Monitoring & Maintenance
 Call Handling Solutions
 A process that identified the most utilized
methods of providing these areas of service and
compared the strengths and weaknesses of each
method.
NG-911 Infrastructure Design Project
 Physical Network Architecture
 Three models evaluated
 Statewide Ring
 Interconnected Regional Rings
 Hybrid Statewide with interconnected regional
rings.
 Hybrid Solution scored highest and has been
endorsed by the Coordinating Council.
NG-911 Infrastructure Design Project
 Strengths of Hybrid Design
 Lower price than statewide ring
 Easier for i3 solutions to be managed at state-level
 Good compromise for easy county consensus
 Flexibility as there is potential option for NG911
call handling CPE to be hosted at region or state
level
 May be able to take advantage of infrastructure
and relationships already in place.
NG-911 Infrastructure Design Project
 Network Monitoring & Maintenance
 Overarching monitoring & maintenance of the
network .
 Two models evaluated
 State Agency (OITS) provides this service
 3rd Party Vendor provides this service
 After evaluation, the Technical Committee
recommended that a 3rd party vendor solution be
pursued , with state or local governmental entities
being considered as potential 3rd party vendors.
NG-911 Infrastructure Design Project
 Call Handling Solutions
 Three models evaluated
 Single Manufacturer statewide
 Approved manufacturer list
 Individual PSAP decision with no oversight
 Single manufacturer method scored the highest
and has been endorsed by the Council.
NG-911 Infrastructure Design Project
 Strengths of single manufacturer option
 Lowest cost
 Greatest amount of consistent interface by state-level
 Simplest to govern
 Greatest amount of standardization
 Simplifies training
 Potential to significantly reduce cost of spares
 Deployment velocity is easy to manage
NG-911 Infrastructure Design Project
 Strengths of single manufacturer option
 Simplified O&M
 Easiest with which to share resources
 Flexible solution that makes an easy transition for
partial and full consolidation should local levels of
government desire
NG-911 Infrastructure Design Project
 Specifications for physical network and CPE
solution are expected to be available by April,
2014.
www.kansas911.org
What do we do
between now and
when statewide NG-911
is a reality?
Where we are now - Legacy 911
Where we are going - NG911
Transition Network
CAMA
IP
Interim CPE Solution
CAMA
IP
What does the Council want my
PSAP to avoid?
 Unexpected or duplicated costs
 No connection to the state next gen network
for NG911 services
 Creating an island of each county with
respect to 911 data ANI/ALI
What does my PSAP’s solution
need to be able to do?
 Belong to a network to transfer calls from one
County to the next with 911 data
 Belong to a network that can take your calls
(w/911 data) if PSAP is disabled
How can I assure this?
 Evaluate the 911 solutions in depth to ensure
there are no surprises
 Compare proposals utilizing the Checklist for
Evaluating CPE Proposals to ensure it makes
sense and is comprehensive
 Seek assistance of State 911 consultant Randal
White
Checklist for Evaluating CPE Proposals
 The checklist is intended to provide guidance
for evaluating vendor proposals for CPE
solutions. It is not intended to be an all
inclusive list of questions that should be
asked, nor is it intended to be a mandatory
list of components that are required in a CPE
solution.
www.kansas911.org
Text to 911
 May 15, 2014 - AT&T, Sprint, T-Mobile and
Verizon will provide text to 911 services.
 All wireless providers and some other text
message providers are now required to
provide bounce back messages to people
who text 911 if a PSAP hasn’t developed the
capability of receiving text to 911.
Text to 911
 After May 15, 2014 text will be delivered to a
PSAP upon request in one of 3 ways:
 Text to TDD
 Text to internet web portal
 Text to i3 enabled NG-911 CPE
Text to 911
 Text to TDD
 Available via the existing legacy 911 system
 No call handling equipment upgrade required
 Slower and ties up a 911 circuit for the text
conversation.
Text to 911
 Text to standalone web browser
 Allows PSAP to accept text messages via an
internet connected web portal.
 Does not require upgrade of call handling
equipment.
 Requires a standalone computer dedicated to
monitoring the web portal.
Text to 911
 Text to i3 enabled, NG-911 capable CPE
 Delivers text messages to the call handling
equipment.
 Requires i3 services
PSAP Funding Issues
 2014- 2015 Grant Philosophy
 3 Focus areas
Design, implementation, operation and ongoing
maintenance of the statewide ESInet
2. Conduct of statewide GIS Gap analysis, GIS
database remediation work by contracted
vendors, and Audit of GIS database remediation
work
1.
PSAP Funding Issues
Urgent situations in which a PSAP may lose the
capability to provide E911 service due to an
impending or existing 911 CPE failure
3.

Must comply with 7 minimum criteria
PSAP Funding Issues
 Must comply with 7 minimum criteria
PSAP(s) currently provides E911 level services
within its jurisdiction.
2. If funding for CPE equipment is being requested,
PSAP must first work with the Council to explore
potential hosting solutions that could provide a
suitable replacement. Proposals for back room
CPE equipment will not be funded by the
Council.
1.
PSAP Funding Issues
 Must comply with 7 minimum criteria
The PSAP(s) agrees to use and maintain
equipment purchased with grant funds so that it
functions appropriately with the NG911
network.
4. The PSAP(s) agree to comply with all application
requirements and with all administrative and
reporting requirements established by the
council for receiving grant funds.
3.
PSAP Funding Issues
 Must comply with 7 minimum criteria
5. The PSAP(s) agrees to maintain the currency
and accuracy of its GIS related data in the NG911
GIS database, whether through its staff or
through requested services of another agency or
of a vendor. Submission of a GIS database
maintenance workflow plan will be required with
a grant application.
PSAP Funding Issues
 Must comply with 7 minimum criteria
6. The PSAP will provide information requested
by the Council concerning PSAP activity
levels and the available 911 and reserve funds
that could be used to address the equipment
failure.
7. The PSAP will agree to explore partnership
and other cost sharing options with the
Council.
www.kansas911.org
PSAP Funding Issues
 Based on limited funding for grants, it is
imperative that PSAPs plan for equipment
replacement needs through capital planning
efforts.
 In support of this planning, a capital planning
tool has been developed by the Coordinating
Council
 It is available at
http://www.kansas911.org/27/PSAPs.
PSAP Funding Issues
 The Capital Planning Tool is a Microsoft Excel
Workbook that allows a PSAP to identify the
ongoing equipment replacement costs and
project needed planning to fund those
replacements.
“Full Inventory” Tab
“Full ER Budget” Tab
“Analysis” Tab
“Analysis” Tab
KANSAS
Adjutant General’s Department
Office of Emergency Communications
National Guard Armory
9751 B-29
Way Armory
National
Guard
Great Bend, KS 67530
Scott A. Ekberg
911 Liaison
9751B-29 Way
Phone:
(785)Bend,
861-3098
Great
KS 67530
Cell:
Fax:
e-mail:
(785) 438-8440
(620) 793-6891
Phone: (785) 861-3098
[email protected]
Cell:
(785) 438-8440
FAX: (620) 793-6891
E-mail: [email protected]