Transcript Slide 1

Advanced Course in the Management Of Disaster
Victims – Communications in Disaster Areas
GEORGIOU GEORGIOS
DBA (cand), MBA, MCIM, MSBP, DFN
First Aid Trainer & Examiner
Cyprus Red Cross - British Red Cross
American Health & Safety Institute
NAEMT – PHTLS Holder
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INTRODUCTION
• The need of communication among people exists since the
human existence on earth.
• Different ways of communication were invented and used
through the ages, (noises, voices, smoke, beacons, messengers,
telegraph, telex, analogue telephony, fax machines, satellite
communications, digital telephony, Internet, Emails, broadband
telephony, voice over IP, videoconference, etc).
• The advance technology available today, diminished distances
and helps a lot the transmission of any event, worldwide and
many time on a real time (conflicts around the world, the rise of
Arab nations and many others).
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INTRODUCTION
• The availability of communications, to a relief team on a mission
in a devastated area due to either physical disaster or
technological accidents, is of a great importance.
• The relief team should be able to transmit all the details (voice,
emails, photos of the area) regarding its mission for evaluation.
• If the members of Relief Teams become aware and be trained to
use the modern technology available today, they will be able to
secure all Incoming and Outgoing telecommunications (Voice
and Data) of the team, either during field drills or during any real
mission in devastated areas.
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Onsite Operations and Control Center
• In case of a disaster, an Onsite Operations and Coordination
Center (OSOCC) should always be deployed near the affected
area.
• The OSOCC is the ONLY POINT OF REFERENCE. The Head and the
staff of OSOCC are responsible for controlling and managing the
whole relief operation in cooperation with LEMA (Local
Emergency Management Agency).
• If the devastation is manageable by the Government of the
affected country, the OSOCC is deployed by Local Authorities.
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Onsite Operations and Control Center
• If the devastation is not manageable and the Government of the
affected country asks for International assistance, then the UN
or the EU are responsible to deploy an OSOCC and many times a
Sub-OSOCC. In this case The Head of OSOCC is appointed either
by the UN or EU.
• All relief team arriving to the Disaster Area, should refer to the
Head of OSOCC to be assigned a mission.
• A representative of each relief team remains at the OSOCC.
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Onsite Operations and Control Center
• The OSOCC is responsible for the communications with the Local
Emergency Management Authorities (LEMA) for coordination and
exchange of information and report to the UN or EU Committee
accordingly.
• All information to and from the relief teams are handled
accordingly by the head and the staff of OSOCC in cooperation
with the Teams’ representative at the OSOCC.
• The members of Relief Teams should always communicate with
OSOCC and be well trained to handle, manage, set up, operate
and maintain the relevant communications equipment available
such as Radios, GSM Mobile Phones, Satellite Phone, Portable
Computer, Wi-Fi Routers, GSM connect card via USB, Printer,
Scanner, Photo Camera, GPS, Network Cables, Power Supplies
etc) .
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INTRODUCTION
• The Team members should be able to set up, operate, use, and
manage the most suitable and cheapest available
telephone/communications system, including local wired (PSTN,
ISDN, ADSL etc), wireless GSM network (i.e gsm router for data
transmission), mobile GSM phones (use local SIM cards, if
available, to minimise cost), internet telephone systems (Skype)
and satellite communications systems.
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Main Guidelines -Recommendations
• It should always be ensured that the necessary communications
equipment is functional, properly and accordingly updated
(portable computers), fully charged and available for
deployment at any time.
• The availability of telecommunications services and equipment in
the effected country, where the deployment will take place,
should always be checked before the deployment.
• In case of deployment, the Team’s Members should find out if
the effected country allows the operation of satellite equipment,
radio equipment etc. In case that the operation of certain
equipment is not allowed by the Government/Authorities of the
effected country, then the equipment should not be transferred
there.
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Main Guidelines -Recommendations
• Upon arrival to the Mission’s location, the Team’s Members
should ENSURE, for international communications (usually
OSOCC facilities are used), a primary telephone connection for
the mission, either by plugging a normal PSTN/ISDN/ADSL
phone to a telephone fuse indicated by locals (Telecom
Company/Hotel Management etc) or by using simple GSM mobile
phone (SIM card - normal subscription or local prepaid card if
available) if the effected country’s national GSM system is
operating or by setting up the available Satellite Communication
System (INMARSAT - Explorer 100 or 700 - it is assumed that its
use will be allowed).
• The most inexpensive way of communications available, should
always be chosen.
• The communication on a local basis between the members of
relief team, should be among
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Main Guidelines -Recommendations
• Attention
The Satellite equipment requires free line of sight i.e open sky.
• Select the correct antenna orientation in order to set up
successfully a satellite communication/connection.
• A specific software to facilitate the antenna orientation is
installed on the portable computers that will be handed over.
• Disable the automatic updating of the computers, to avoid
unnecessary high cost and overloading the bandwidth (data
transmission speed will become lower).
• Reduce images/photos resolution before sending them by email
in order to eliminate the data transmission size.
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Available Ways of Communications
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OPTION1
Only Satellite Communication
LEMA
OSOCC or Sub-OSOCC
ECPM – MIC
UN
etc.
On Site Land
Satellite
Communication
Equipment
Fax Cable
Satellite Antenna
ISDN
Phone
Satellite
Phone
Wi-Fi Router
Fax
Wi-Fi Printer
via Wi-Fi Router
USB Cable
1st Laptop
for Communication Diary
and communication with
LEMA OSOCC or Sub-OSOCC
accordingly
2nd Laptop
for EUTAC mission
General Detailed Diary
3rd Laptop
for EUTAC office
Support Team/
Maps and Photos editing
4th Laptop
for EUTAC
Team Leader
USB Printer
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OPTION2
3G GSM communication
LEMA
OSOCC or Sub-OSOCC
ECPM – MIC
UN
etc.
On Site Land
Communication
Equipment
3G GSM Wi-Fi Router
Fax
PSTN
Phone
Wi-Fi Printer
via Wi-Fi Router
1st Laptop
for Communication Diary
and communication with
LEMA OSOCC or Sub-OSOCC
accordingly
2nd Laptop
for EUTAC mission
General Detailed Diary
3rd Laptop
for EUTAC office
Support Team/
Maps and Photos editing
USB Cable
4th Laptop
for EUTAC
Team Leader
USB Printer
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OPTION3 – Communication via existing ADSL
ADSL & Phone Source
Communication via Local Telecom
On Site Land
Communication
Equipment
LEMA
OSOCC or Sub-OSOCC
ECPM – MIC
UN
etc.
Fax
Fax Cable
PSTN
Phone
Wi-Fi Router
Wi-Fi Printer
via Wi-Fi Router
USB Cable
1st Laptop
for Communication Diary
and communication with
LEMA OSOCC or Sub-OSOCC
accordingly
2nd Laptop
for EUTAC mission
General Detailed Diary
3rd Laptop
for EUTAC office
Support Team/
Maps and Photos editing
4th Laptop
for EUTAC
Team Leader
USB Printer
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OPTION4 - Version 1 – Communication via existing Wi Fi Network
On Site Land
Communication
Equipment
Wi-Fi Network
Communication via Local Telecom
Existing Wi-Fi Router for
outgoing communications
NO
Phone
LEMA
OSOCC or Sub-OSOCC
ECPM – MIC
UN
etc.
NO Fax
Wi-Fi Router for Printer
Disadvantage: In order to print we have to
set up the printer either according to the
existing Wi-Fi Router SSID, WEP, WPA PSK
or We can connect the printer cable to one
HOST PC.
Wi-Fi Printer
via Wi-Fi Router
USB Cable
1st Laptop
for Communication Diary
and communication with
LEMA OSOCC or Sub-OSOCC
accordingly
2nd Laptop
for EUTAC mission
General Detailed Diary
3rd Laptop
for EUTAC office
Support Team/
Maps and Photos editing
4th Laptop
for EUTAC
Team Leader
USB Printer
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OPTION4 – Version 2 – Communication via existing Wi Fi Network
Wi-Fi Network
On Site Land
Communication
Equipment
Communication via Local Telecom
Existing Wi-Fi Router for
outgoing communications
LEMA
OSOCC or Sub-OSOCC
ECPM – MIC
UN
etc.
NO Fax
NO
Phone
Wi-Fi Router only for Printer
Disadvantage: In order to print we have to
disconnect from the outgoing Wi-Fi network and
connect to the printer Wi-Fi network!!
We can connect the printer cable to one HOST PC.
1st Laptop
for Communication Diary
and communication with
LEMA OSOCC or Sub-OSOCC
accordingly
2nd Laptop
for EUTAC mission
General Detailed Diary
Wi-Fi Printer
via Wi-Fi Router
3rd Laptop
for EUTAC office
Support Team/
Maps and Photos editing
USB Cable
4th Laptop
for EUTAC
Team Leader
USB Printer
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List of Necessary Equipment
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Portable Computer
Satellite Transceiver - Explore 700, 100 and 110
Satellite Phone - THURAYA
GPS Photo Camera – Ricoh CAplio 500SE
Portable Printer – Canon PIXMA iP100
GSM mobile phone - Sonim XP3
GPS – Personal Navigator - GARMIN – eTrex
Voice Recorder SONY ICD-U60 Magnetic EU flag, Cables, stationery, etc
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Description of Equipment
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Satellite Transceiver - Explore 100 and 110
Simultaneous voice and broadband data
Data connection with speeds up to 492kbps
Easy to set up and to use
Compact and Secure
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INMARSAT Global Coverage Map
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Description of Equipment
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Satellite Phone - THURAYA
Voice, data, fax and SMS
Satellites are positioned in geosynchronous Orbit
Compact and light phone (170 g)
Dual - mode (Sat + GSM Tri-band)
GPS navigation capability
Prepaid SIM card
GPS signal necessary
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THURAYA Global Coverage Map
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Description of Equipment
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Photo Camera – Ricoh CAplio 500SE
Magnetic EU flag, Cables, stationery, etc
Digital camera with GPS receiver SiRF-III
Resolution 8 mpixels
28mm wide - angle zoom lens
Photos can be uploaded to special software that can be
connected to Google Earth maps and shows the exact position
taken.
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Photo Special Software Image
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Demonstration of Equipment
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Thank You!!
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