Transcript AT&T / Convergent Gate Offering

®
AT&T/Convergent
National Guard Offering
June 21, 2000
1300-1430 ET
®
Performance

Experience
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Field Service
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Proven Processes and Systems
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Logistics Management
Convergent Overview
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Over 19 years of visual communications
innovation
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Staff of over 300+ communications professionals
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Headquartered in Atlanta, with regional offices in
Boston, Dallas, Detroit, New York, Washington,
DC and Woodcliff Lake, NJ
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Turnkey business television management
services
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Field service force located throughout U.S.
Market Presence
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Provide service to 70% of the U.S. private networks
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Implemented over 95 video networks
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Manage over 3,000 transmission hours per month
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Installed over 45,000 satellite systems and currently
maintain and operate more than 500,000 viewing
locations
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Operate full-service Media Centers
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Operate and own technical facilities—fixed &
transportable Ku-band uplinks, and fixed &
transportable encoder systems
Clients by Industry
Automotive
BMW of North America
Caterpillar
Ford Motor Company
Freightliner
Goodyear
Land Rover
Nissan/Infiniti
Sterling Trucks
Visage
Volkswagen
Volvo
Education
ADEC
Bob Jones University
Channel One Communications
Education Management Group
Georgia Public Telecommunications
Kentucky Educational Television
Mass. Corp. for Educational
Telecommunications
Michigan Information Technology Network
Satellite Education Resources Consortium
Southern Baptist Radio & TV Network
State of Georgia
Financial Services
American Express Financial Advisors
Bank of America (NationsBank)
Bloomberg L.P.
Coopers & Lybrand
Edward Jones
GE Capital
John Hancock Financial Services
Merrill Lynch
Government
Department of Energy
Department of Housing & Urban Development
FAA
Federal Reserve Bank
United States Postal Service
Healthcare/Pharmaceutical
Abbott Laboratories
Merck & Company
Schering-Plough Corporation
The Upjohn Company
High Technology
Amdahl
Bell Atlantic/GTE
BellSouth
Compaq
Digital Equipment Corporation
Electronic Data Systems
Lotus
Lucent
Unisys
Vanstar
Xerox
Manufacturing
Allen-Bradley Company
Amoco
Avnet, Inc.
Chevron
Proctor & Gamble
The Trane Company
Retail
American Stores
Carson Pirie Scott
Federated Department Stores
Macy’s
Parisian
Proffitt’s, Inc./Sak’s Fifth Avenue
Staples
Service Providers
Ætna Life & Casualty
American Express Travel Related Services
Caribiner Group
DIRECTV
Equitable Life Assurance
Federal Express
New York Life Insurance
Prudential Insurance
Utilities
Commonwealth Edison
Gulf Power
Jersey Central Power & Light
Mississippi Power
Pacific Bell
Reliance Electric
Savannah Electric & Power
The Southern Company
Technology and Architecture
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Open Architecture/MPEG-2/DVB Compliant
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Field Proven and Stable Platform
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Technology Management
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Shared or Private Hubs
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Space Segment
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IP Option Available
Business Television Network Services
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Division solely focused on network design,
implementation and support
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BTV is our core business
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Turnkey solution provider for all video network
services:
– Account Management
– Installation/Technical Support
– Network Management and Transmission
– Help Desk & Field Maintenance
Interactive Distance Learning
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Experience: Implementing IDL in a corporate
environment/20+ IDL networks
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Resources:
– Interactive Learning Systems & Services (ILSS) team
dedicated to IDL
– Curriculum and instructional designers
– Technical expertise and infrastructure design
– Alliances with IDL suppliers
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Service Integration: Will use the resources best suited
to achieve all IDL goals
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Learning and training professionals on staff
The Concept
Learning
Resource
Originators
Enhance Network
Augment Learning Opportunities
NGB-DTTP
IIS
Server
Updates
Uplink
Facilities
NGB-PEC
Central ALR
Web-casting
Server
Digitized, Archived,
& Catalogued
“Repurposed”
SATCOM-delivered
Learning Resources
via Internet/Intranet
Downlink/IRD
x N DTTP sites
Downlink/IRD
x 54 STARC sites
“Reusable”
Downlink/IRD
x N ANG sites
“On Demand”
“Anytime, Anywhere”
Leverage Delivery &
Learning Resources
Virtual Interactive Production EnviRonment
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VIPER
– BTV, Broadcast Programming, Corporate Training
– Automated Video Production Console
• Single instructor operated, user friendly studio
• One-way video
• Two-way audio
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Features and Benefits
• “Front desk” desktop can be custom designed
• Mastering tape format, editing system
• Full range of production effects including graphics
and characters
• Barcoded machine control
• Virtual set creation
• Integration with existing hardware
Space Segment
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Telstar 4
– 36 MHz 60 watts transponder
(expandable to 54MHz)
– Overflow space available
– EOL 2017 with T8 replacement
– Excellent footprint
– No health issues
Digital Compression Technology
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Utilizing Scientific-Atlanta PowerVu
Technology
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DVB and MPEG-2 standards-based
– Qualified and tested by INTELSAT
– Interoperability
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MPEG-1 and MPEG-2 rates
– 1.5 -15 MBPS per carrier
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Minimal latency (500-600 ms)
IRD Review
Receiver Type
Avail
IP
Upgrade
Power- Vu
Encoder
MCPC
- SCPC
Bandwidth
DSR 9235
Now
Yes
All
Both
2.7MHz
BSR 9234
Now
Yes
All
Both
4.0MHz
BroadLogic
+9mths Yes
All
Both
2.2MHz
Next Scientific Atlanta Power Vu Receiver will not be available
for 18 - 24 months
Agencies may utilize different IRD’s ( i.e. DOE can use 9234 - ANG can use 9235)
all IRD’s operate of the same format to enable cross networking
Uplink Services
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On-premise Hubs
– MCPC or SCPC configuration
– Upgrade existing hubs
– Uplink maintenance services
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Shared Hubs
– MCPC or SCPC configuration
– Connected via national fiber network
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Transportable Earth Stations
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CNN Home Channel
ChannelPlan
Plan
Channel
Receiver Type
MCPC/SCPC Mix
SCPC Only
DSR 9235
20 channels
13 channels
BSR 9234
20 channels
9 channels
T4 Space segment dedicated to GATE transponder
Overflow capacity available on same satellite/polarization if additional
space is required
Maximum simultaneous channels accessing the transponder in
March/April/May - 7 Channels
Network Management
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IRD Control
– Local
– Remote force tune from NCC
– Flexible scheduling
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DVB or DES Scrambling
– Conditional access
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Centralized Network Management
– 24x7 operation
Space Segment Scheduling
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Scheduling System
– SQL server database
– Flexible reporting
– Web adaptable
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Experienced Traffic Team
– Manage 25,000+ broadcasts per year
– Account team member
Traffic - Program Scheduling
Traffic - Program Scheduling
Traffic - Program Scheduling
Downlink Installation Times
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Project Management Organization
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Logistics Management
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Inventory
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Integration and Staging
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40,000 Sq. ft. Warehouse
Use of Subcontractors/Installations

Field Resources
– 125 person field services covering 48 states
– Augmented by 250 affiliates
– Average 8 years experience
• Background check
• Insured
– Fully equipped to cover all satellite communication
and distance learning systems
24x7 Network Performance
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Help Desk
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Full-time technical service coordinators
Customer service oriented phone switch
90% calls answered within 20 seconds
On-line Site Database
GUI technical support
Engineering Control Center (ECC)
– Encoder/encryption management
– Signal integrity
– System engineers and technical support
engineers
Receive Site Maintenance
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Dedicated Dispatch Team
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Trouble Ticket Process and Tracking
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Equipment RMA Procedure
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IRD Authorization Tracking
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Automatic Escalation
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Field Warehouses/Dedicated Spares Pool
Equipment
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New Downlink
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Site Survey
1.2 meter antenna
Digital LNB
Grounding kit
PowerVu 9234or PowerVu 9235 IRD
NPR mount
Up to 200 ft. RG-6 PVC cable
Installation labor
Project management
Shipping
Typical 1.2M Non-penetrating Downlink Installation
Typical 2.4M Penetrating Roof Mount Installation
Interactive Training Display Package
Equipment

Downlink Upgrade Package
– PowerVu 9234 or PowerVu 9235 IRD
– Installation labor
– Project management
– Shipping
Scientific Atlanta D9234 Integrated Receiver Decoder
GATE Account Management Team
Account Manager
Installations
Project Manager
Help Desk
Technical Service
Coordinator
Broadcast
Engineer
Technical Support
Engineering
Regional
Coordinators
Traffic
Coordinator
Dispatch
Field Services
 Installations
 Maintenance
 Network Upgrades & Modifications
Implementation
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Dedicated Program Team
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Start “Now”
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Referenceability
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Core Business
NEXT STEPS