Transcript Samantha Vang, Crossroads Hospice-Blog

Crossroads Hospice
Samantha Vang
HR 4513 Service Learning
Professor Dr. Katie Barwick
University of Oklahoma
Mission Statement
Crossroads is committed to being at the forefront of the hospice care industry, to
continually shape the way palliative and hospice care are viewed and administered…so
that everyone can expect more.
The Crossroad Hospice brand promise:
Crossroads offers more to elevate the end-of-life experience in very unique ways.
Expect highly attentive, hands-on care. We are always there for you before, during and
after the need for palliative and hospice care.
Our mission is dedication to ultimate life. This means that we work toward a better quality
of life for the terminally ill and their family, friends, and caregivers.(CRH, 2016)
Unique Patient Care Programs
Evenmore Care Programs: developed to ensure every hospice patient receives the are they deserve...more
support, more time, more attention. Watch Program is a special level of care created to monitor a patient’s
development through multiple daily visits.
Life Journals: To provide the highest quality of life for our patients while supporting family members.
Experience has taught us there are a few things most people want at the end of life: *To be remembered * To
pass down their life experiences and beliefs * To know that their life mattered.
Veteran’s Recognition: Crossroads Hospice recognizes the sacrifices these men and women have made and
believe we owe a debt of gratitude for their security they have provided by defending our nation.
Unique Patient Care Programs
Hispanic Outreach: To meet the needs of Latino families in our communities. Bi-lingual employees are specially
trained to work with patients to develop unique care plans by incorporating cultural and other needs of the
patient and family.
Grief Recovery: It helps people “move beyond” the pain caused by loss. It is a twelve-week program led by a
Crossroads’ Grief Recovery Specialist trained and certified by the Grief Recovery® Institute.
Memorials:These services include butterfly releases, balloon releases, tree lighting ceremonies or moments of
silence. Families are invited to attend these services.
Staff
Teresa Adair
Executive Director
As Executive Director, Teresa Adair is responsible for all aspects of policy and partnerships for the Foundation. She has a passion for
hospice and an admiration for the people who support it. Teresa has been involved with the Crossroads Hospice family since inception
in 1995.
Kris Skaggs
Executive Administrator
Kris Skaggs is our executive administrator. She has over 17 years of experience in administration and accounting. She is a graduate of
Oklahoma State University with a Bachelor’s Degree in Finance and an Associate’s Degree in Business Administration.
Marcia L. Howland, Ph. D.
Education Resource Development
Marcia Howland began clinical chaplaincy with Crossroads Hospice in 1997. She is a Grief Recovery® specialist, educator, published
writer, and public speaker encompassing spiritual and cultural diversity. She represents Caregiver Action Network and raises
congregational awareness of family issues. Her sense of humor breaks tension in personal family caregiving.
Board of Directors
Debbie Vaught
Chair, Grief Recovery Method® Specialist
Debbie Vaught has worked for 30 years in human resources management, and owned an international manufacturing company. Her experience has
all been “people related” and she has been active in many projects within her community.
Susan Bacon
Secretary
Susan Bacon has spent more than 25 years in the volunteer and nonprofit sectors, including managing facilities, raising funds, coordinating events,
supervising groups of volunteers, and working directly with private corporations and community donors.
Dorothy Franks, MA
Grief Recovery Method® Specialist
Dorothy Franks possesses 40 years of experience as a counselor, social worker and schoolteacher. Ms. Franks served at St. Johns Hospital, Laureate
Psychiatric Hospital and Clinic, St. Francis Hospital, and is a Certified Grief Recovery Specialist in The Grief Recovery Method®.
The Crossroads Hospice Interdisciplinary Group (IDG)
The Crossroads Hospice Interdisciplinary Group (IDG) is composed:
Hospice Medical Director
Clinical Director
Nurse Practitioner
RN and/or LPN
Social Worker, Spiritual Care Coordinator (Chaplain), Bereavement Coordinator, Volunteer Coordinator,
Volunteer and Hospice Aide. Other individuals are included in the IDG as needed to meet the patient/family
needs.
Funding
The hospice provide funds to other non-profit community agencies, healthcare providers, and caregivers who share same goals.
The fund they accept are donations sent to Crossroads Hospice Charitable Foundation in Tulsa, OK and then distributed back to those
in the community.
Some are reimbursed by Medicare, Medicaid, or private insurances for care. For their focus on education, they do not fund
administrative costs, general funds, or capital improvements.
Hospice Volunteer Duties & Requirements
The most important requirement for hospice volunteering is a willingness to help. Our volunteer managers can work with you to find
the right opportunity to fit your interests or skills. Simply fill out a hospice volunteering application, and we’ll find the perfect fit.
Volunteers do not administer medications or perform any nursing duties. The following explains more about volunteer requirements
and how to volunteer for Crossroads Hospice.
What are the requirements for hospice volunteers?
Crossroads Hospice offers several types of opportunities for volunteering along with the flexibility to donate as much or as little time as
you want. Hospice volunteer duties vary for companionship, special projects, office, and bereavement. A volunteer manager can
provide you with details.
Volunteer Continue...
What kind of training will I receive?
Before becoming a Crossroads Hospice Ultimate Giver, you will receive specialized training. We use a team approach for training to
create an immediate connection to the program.
How to volunteer for hospice.
All hospice volunteers must follow these requirements:
Complete the initial application
Provide information about your health, physical limitations, etc.
You will need to sign consent forms.
You will be required to have a Tuberculosis (TB) test performed. This will be done free of charge.
My Experience
During my time volunteering for Crossroads
Hospice has been a great experience. The
organization has many different programs
and opportunities for people to grow and
learn more about their services.
Through my volunteering, I hope to find more
opportunities in the future to help educate
and impact others about the many aspects
of hospice service care for all people of
ages, race, and religious.
The organization allowed me to visit patients
daily to be a companion to them and do
activities with them.
The time and effort I spent is not wasted,
however, the significant memory of taking
some of your time to spend with someone
is special towards them just talking,
listening, and reading is all it takes to make
someone happy.
I have enjoy my time spending with the
elderly, in which they had made a impact in
my life. It has allow me to make a
difference in the community by just being
with them.
References
Crossroads: Hospice and Palliative Family Care Services. (n.d.). Retrieved April 03, 2016, from https://www.crossroadshospice.com/
End-of-Life Care Resources. (n.d.). Retrieved April 04, 2016, from http://www.nhpco.org/resources/end-life-care--resources