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Distributor Programs
CriticalSignalTechnologies.com
1.888.55.SIGNAL
Distributor Programs
A Strategic Partnership
Our Mission:
Critical Signal Technologies is dedicated to helping seniors,
those with physical and mental challenges and their families,
remain independent, prevent premature institutionalization, relieve
isolation and improve their quality of life.
As the premier provider of Personal Emergency Response (PERS)
and simplified cost effective TeleHealth solutions,
we are at the forefront of the development, delivery and support of
innovative solutions that improve the quality of life for our clients.
We go beyond technology to provide flawless support and care,
and are committed to serving every client as if they were
our own beloved family member.
Our Objective:
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Reduce non-reimbursed ER visits
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Provide a solution to the ever increasing frail and disabled
older adult population
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Provide early warnings for interventions
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Reduce in-home visits by professionals
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Reduce caregiver stress
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Improve outcomes and quality of care
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Involve family members in care
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Save money and save lives
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The CST Branding Strategy
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Maximize CST’s market penetration
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Build brand awareness
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Provide enterprising individuals an
opportunity to build their own business
through the platform of a world-class
organization
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CST: Solutions for Every Stage of Life
Alert Systems
• Contact with Caregivers at the Press of a Button
• Automatic Alert for Falls, Lack of Movement, etc.
Protection Systems
• Environmental and Security Monitoring / Alerts
Compliance & Reminder Systems
• Medication Management and Dispensing
• Voice Reminders at Preset Intervals
• Notifies Caregivers if Schedule is Not Met, Patient Not Responding
Seniors
with Health
& Mobility
Challenges
Vital Signs Monitoring
• Coordinated with Medical and Family Caregivers
• Essential for Heart Disease, Diabetes, Hypertension and more
Healthy,
Mobile,
Active
Seniors
Advanced Technology
• Help is ALWAYS there at the Press of a Button
• Two-Way Voice Communication
• Help Buttons & Pendants
• 8 Programmable Messages
• Full Array of Detection and Life-Safety Devices
PERS:
Personal
Emergency
Response
Systems
MULTITenant:
Flexible
solutions
• Monitors up to 239 Unique Pendants
• Easy to Install – with No Special
Tools or Wiring
• Replace or Enhance Pull Cord Systems
• Fall Detectors
• TeleHealth Gateway
• Remote Monitoring of Blood Pressure,
Pulse, Weight, Glucose , SpO2, Body
Temperature, 1 lead EKG
• New Web Cam Remote Video Monitoring
VSG:
Vital Signs
Gateway
“Wrist Clinic” Measures
• Heart Rhythm, Heart Rate
• Temperature and more
MMS:
Medication
Management
System
• Organizes, Reminds and Dispenses
Medications
• Audible Alarms as Reminder
• Signals Care Center for Missed Dose
• Secure, Holds up to 28 Days/Doses
• Alerts CST When Refills are Needed
Advanced Technology
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• TeleHealth Gateway
• Remote monitoring of Blood Pressure,
Pulse, Weight, Glucose , SpO2, Body
Temperature, 1 lead EKG
• New Web Cam Remote Video Monitoring
Help is ALWAYS there at the Press of a Button
Two-Way Voice Communication
Help Buttons & Pendants
Bed or Chair Sensors
A Full Array of Detection and Life-Safety Devices
PERS:
Personal
Emergency
Response
Systems
MULTITenant:
• Monitors up to 239 Unique Pendants
• Easy to Install – with No Special
Tools or Wiring
• Replace or Enhance Pull Cord Systems
• Fall Detectors
Flexible
solutions
VSG:
Vital Signs
Gateway
“Wrist Clinic” measures
• Heart Rhythm, Heart Rate
• Temperature and more
MMS:
Medication
Management
System
• Dispenses Medications
• Reminds Patient to take Rx
• Signals Care Center about
Medication Compliance
• Secure Storage of 28 Day Supply
• Alerts CST when Refills are Needed
Promoting Independence, Safety, and
Security Using Wireless Sensors
Smoke Detector
Strobe Light
Fall Detector
Motion Sensor
Door/Window Contacts
Carbon Monoxide
Detector
Pendant
Plus: Flood Detector - Temperature Extremes Sensor - Bed/Chair Sensor Mats - and more…
CST Care Center
PERS:
Personal
Emergency
Response
Systems
MULTITenant:
Flexible
solutions
VSG:
Vital Signs
Gateway
MMS:
Medication
Management
System
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CST Care Center
 Technology
is only as good as the people who monitor it
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Professionally staffed and managed 24/7 monitoring operation
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Certified training with emphasis on emergency medical response
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Each client record is customized to the needs of each individual
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Meets and exceeds all UL , industry and HIPAA requirements
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Always-On: redundancy on electricity, telephone and more
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Redundant database centers for complete disaster recovery
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Bilingual staff plus 177 other languages through Language Line Services
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CST Exclusive 2-Way ClearVoice Technology
CST is “Always On”: All CST products are equipped with back-up power and
supervisory features. CST’s primary and back-up Care Centers are fortified
with state-of-the-art monitoring technology and exclusive Clear Voice
Technology designed to efficiently manage unique power, connectivity and
capacity challenges.
The CST Advantage: Technology
Secure – Dependable - Guaranteed
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State-of-the-art wireless technology
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Secure
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Wide range of medical devices/parameters
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Transmission via standard phone lines
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24+ hours back-up battery for power outages
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Automatic low battery warning
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HIPAA Compliant
We Named Our System BOB
BOB is actually a Personal Emergency Response
System (PERS) but…
We want you to think of BOB as your own personal
monitoring assistant…
Providing a comprehensive wireless home care
solution!
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Sends signals to CST Care Center
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Signals warn of falls, fires, reminders, symptoms, or changes in conditions or
environment
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CST Care Center can talk to and view the subscriber profile, send help, remind and
reassure, all remotely
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The subscriber can talk hands free to the CST Care Center
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24+ hours back-up battery for power outages
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Automatic low battery warning
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8 Pre-recorded audio messages prompt user for predetermined actions (“Time to
take medication” “Your weekly appointment…” etc.)
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Waterproof pendant
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Lifestyle Accessories
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CST Movement Detector (Passive Infrared Detector)
A wireless motion detector detects activity and inactivity within a
residence. Sends a signal to the console if movement or non-movement
is detected.
CST Door & Window Contacts: Senior Security
Wireless contacts mounted on doors and windows to provide complete
perimeter security to safeguard against home intrusions.
CST Temperature Sensor
Provides advanced alerts of extreme household temperatures that
could lead to unhealthy living conditions.
CST Flood Detector
An unobtrusive radio sensor provides warning of potential flood
situations.
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“Best In Class”
All the features of BOB 3600 and more
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Sends signals to CST Care Center
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Signals warn of falls, fires, reminders, symptoms, or changes in conditions or the
environment
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CST Care Center can talk to and view the subscriber profile, send help, remind and
reassure, all remotely
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The subscriber talks hands free to the CST Care Center
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20+ hours backup battery for power outages
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6 Pre-recorded audio messages to prompt user for predetermined actions (“Time to
take medication”, “Your weekly appointment…”)
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Waterproof pendant
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LCD display for call and status information
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Automatic low battery warning for pendant and console
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Reassurance light
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Caller ID
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Lifestyle Accessories
A comprehensive array of accessories tailored to the needs of the patient:
 CST
Fall Detector
 CST Sensor
Mat
 CST
Incontinence Sensor
 CST
Bed/Chair Occupancy Sensor
 CST
Motion Detector (Passive Infrared Detector)
 CST
Door and Window Contacts/Senior Security
 CST Temperature Sensor
 CST
Flood Detector
 CST Carbon
Monoxide and Smoke Detector
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CST MMS:
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Reminds subscriber to take medications
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Organizes & Dispenses Medications
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Up to 28 doses
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Up to 9 pills or capsules per dose
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Reduces medication errors
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Reduces the overall healthcare costs per patient
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A technology-based solution to healthcare worker shortages
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Reduces caregiver burden and worry
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Audible tones, flashing light prompts
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Locking storage compartment and 72 hour battery back-up
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Monitored by the CST Care Center for compliance by following
individual client instructions
BOB VSG:
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BOB VSG is an “in-home” vital signs monitoring gateway
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Wirelessly connects with up to 10 wireless devices
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Automatically stores and transmits medical data to CST Care
Center via conventional telephone lines
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Allows the client to speak with CST Care Center hands-free
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Scheduled dialing to the medical monitoring center
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Large illuminated distress button
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Monitors for loss of power, low battery and phone line failure
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Rechargeable back-up batteries
BOB VSG
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BOB VSG Flexible Gateway
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Wireless Peripherals
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Blood Pressure
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Weight Scale
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SpO2
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Glucose Meter
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MiniClinic™ - Wristwatch
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PERS-Pendant
Software Application
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Monitoring Center
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Internet
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BOB VSG: How It Works
TeleHealth Products > BOB VSG > Server Technology > CST Care Center > Web Viewer
Wrist Clinic
BOB VSG is a Vital Signs Gateway that receives
Glucose
Meter
Blood
Pressure
Monitor
signals from the TeleHealth products,
automatically stores and transmits the medical data
to the CST Care Center.
CST WebViewer enables
secure internet access to the
patient’s medical data for
authorized Clinicians or
Caregivers.
Weight Scale
From the Comfort of Your Home
Our CST TeleHealth products measure a full array of
vital signs using proven, reliable RF transmissions
The CST Care Center
Receives the medical data and sends an alert to the
designated caregiver, as needed, based on the
predetermined data reading parameters and your
personal care plan.
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Medical “Pull Cords”
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We can monitor existing pull cord or call
systems
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We can upgrade existing systems
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We can allow for the most cost effective
migration from old technology to current
wireless technology
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We can install a multi-user system which allows
for wireless pendants, wireless pull cords and
existing wired pull cords to be utilized at once
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Individual PERS devices can be installed in each
room allowing for immediate and personalized
response
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Pull cords may be monitored on site, by CST or
both
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Additional Services
+
Security and Fire Monitoring
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Card Access and CCTV Monitoring
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Security and Life Safety Design and Consulting Services
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Security and Life Safety RFP Management Services
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CST Distributor Programs
Our distributor programs are scaled and designed to work the way you do -with as much or as little “back office” support as you need for your business.
Silver Distributors
Gold Distributors
Platinum Distributors
Lease Equipment
Lease Equipment
Purchase Equipment
CST Delivers
Product to
Client/Installs
Distributor Delivers Distributor Delivers
Product to
Product to
Client/Installs
Client/Installs
CST Bills and
Collects from Client
Directly.
CST Bills and
Collects from
Clients Directly.
Distributor Bills and
Collects Directly. CST
Bills and Collects from
Distributor.
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CST Distributor Pricing (must meet minimum performancelevels as
outlined in the CST Distributor agreement)
Silver
Gold
Platinum
Bob 3600
Bob 5000
CST-MMS
Product delivery, setup and installation
when needed
Accessories
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CST’s Investment in You
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CST supplies initial equipment inventory (Silver
and Gold Program Levels)
CST supplies the initial installation kit
CST provides the necessary level of product
training and installation support
Initial supply of marketing materials so you can
begin selling immediately
Easy ordering of equipment and all supplies,
shipped right to your door.
If selected as a CST Distributor – we invest in your
success
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CST Provided Support
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Product specifications
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Installation Training
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Co-branded professionally produced marketing
materials
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Multiple reporting options to help you manage
your business effectively
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Why should you partner with CST?
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Product portfolio – Our array of scalable PERS and TeleHealth
options mean you can sell to both individual users and multitenant sites.
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The industry’s best Care Center – Sell with confidence backed
by exceptional Care Center Representatives who receive
extensive training in Care Service and Emergency Response.
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Advanced Technology – When seconds count, clear
communication saves lives. Only CST offers 2-Way ClearVoice
technology.
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Superb Support – CST’s team of professionals are able to
assist you with access to a variety of resources to help you
build your business and achieve your goals.
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Unlimited Earning Potential. Limited Investment.
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Next Steps...
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Submit your business plan
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Overview of your business
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Growth Plan & Projections
Review Program Details with Your CST Representative
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Invoicing
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Payments
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Inventory Management/Supplies/Ordering
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Agreements
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Submit for Program Approval with CST Management Team
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Receive Executive Approval & Schedule Signing Appointment
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Execute Distributor Agreements
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Introduction & Welcome Meeting
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Thank You.
Jeffery S. Prough, CEO/President
(888) 557-4462 extension 200
[email protected]
Jeff A. Kipp, COO
(888) 557-4462 extension 202
[email protected]
Critical Signal Technologies, Inc.
22600 Haggerty Rd. * Farmington Hills, MI 48335
www.criticalsignaltechnologies.com
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