Transcript Barriers in Communication

Barriers in Communication
DR/FATMA AL-THOUBAITY
Surgical Consultant &
Associate professor .KAUH.
Barriers in Communication
The common barriers in
communication are:
1.
2.
3.
4.
5.
Environmental barriers
personal barriers
patient barriers
administrative and financial barriers
time barriers
Environmental barriers
Crowded,noisy enviroment.
People taking,music playing.
Privacy.
The presence of an assisstant.
Telephone call.
Personal barriers
Lake of confidence.
Personal shyness.
Internal conversation or internal
monologue (self talk).
Lack of objectivity.
Culture differences.
Discomfort in sensitive situations.
Values and believe.
Patient barriers
Patient perception on the health care
professional :
Perceive the health professional as not
being lnowledgeable so they do not ask or
listen to the advice.
Perceive that you do not want to talk with
them.
Patient barriers
Their belief that the health care is
impersonal and considered them as
cases.
They will make patient less willing to talk.
Patient barriers
Alter negative patient perceptions by:
Teaching them that you sincerely want to
communicate with them and by actually
doing so.
Patient barriers
Patient believe and perception of their
medical condition.
Correct their perceptions about their
conditions or medications.
Administrative and financial barriers
Administrative decisions.
Management stratagy.
Financial support.
Number of staff.
Time barriers
Lack of time.
Inappropriate time to talk.