Transcript Document

DOCUMENTATION
OUTLINE
 Overview value of excellent documentation
 Define, discuss, review SOAP notes
 Review how it should look in MEMSRR
 Questions and discussion
WHY?
Patient Legacy
Continuity of Care
Legal Document
Billing
MEMS
 MEMS patient/run record will be legible and thoroughly completed for each call
or for each patient when more than one patient is involved in a call. This document is
our legacy of patient care and holds information valuable to hospital providers.
Services are encouraged to leave a completed copy of the patient/run report at the
hospital before they leave. In rare circumstances, when it is not possible to complete
this record before leaving the hospital, the services may provide the hospital with a
Maine EMS approved, one page, patient care summary. THIS DOCUMENT DOES
NOT REPLACE THE COMPLETED RUN REPORT. Services must complete this
report and make the report available to the hospital as soon as possible.
BILLING
Be clear
• Emergency vs. Transfer
• Transport?
• All procedures, treatments, interventions and medications
need to be listed
• Spelling, Grammar, Abbreviations
SOAP
S ~ Subjective ~ What happened?
O~ Objective ~
What did you find?
A ~ Assessment ~What do you think?
P ~ Plan ~
What did you do?
THE CALL
Called to XYZ Office for a woman who
fainted
SUBJECTIVE
 Tell the Story
 Include:
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Age
Chief Complaint
MOI/NOI
What, when, where, how?
SAMPLE…..OPQRST
Pertinent meds and medical history
 Ambulance 7 responded for a 40 year old female who had a syncopal
episode from a standing position. Patient reports she was at work and began
to feel nauseous. Walked into break room and passed out on floor. Coworkers
report pt. slumped forward onto recliner then slid onto carpeted floor. No
obvious head or neck involvement and no significant traumatic mechanism.
No seizure type activity noted. Pt. reports waking on the floor cold and
shivering. Pt. moved to couch with assistance. Pt. denies head, neck, chest or
back pain, sob, headache, vomiting, blurred vision, numbness, or tingling in
extremities. Pt. does report mild dizziness and ongoing weakness. Coworkers
called 911 for assistance.
OBJECTIVE
 Get Technical… do the Investigation
 Include:
• LOC
• Head to toe report with emphasis on appropriate detailed
assessment
• Vitals including skin
• + ( positive findings) and – (pertinent negatives)
• Some overlap
 Upon initial contact, patient lying on couch in break room, alert and
oriented to name, place, time and event. Skin warm and dry with normal
color and tone. Mild muscle tremors (shivers) in arms and legs. Pt. does
report feeling cold. Head normocephalic without abnormality on
visualization or palpation. Neck midline and intact without pain on
palpation or movement. Thoracic, lumbar and sacral spine intact without
pain on palpation or spontaneous movement. Chest intact with equal
expansion, unremarkable on visualization and palpation. Lung sounds clear
and equal bilaterally with normal tidal volume. Breathing pattern normal.
No odor on breath noted. Abdomen soft, non- tender, atraumatic and
unremarkable on visualization and palpation to all quadrants, without
masses or rigidity noted.
Pelvis and hips stable and intact without pain or crepitus on palpation
anterior or lateral. Incontinent to urine. Legs and knees intact and
atraumatic. Arms are intact and atraumatic. No language barrier existed
between patient and providers. Neurological Exam: Pt.’s pupils equal,
round and reactive to light. Pt. does not present with observable short or
long term memory loss or confusion. Major motor neuros intact. Gross
sensory assessment intact with normal sensation throughout. Assessment
revealed no abnormal neurological findings. CiSS negative. All observable
neurological assessments remained unchanged during and after transport
to hospital.
ASSESSMENT
What do you think is going on with the patient
• Unsure? List what you think as possibilities
PLAN
 Details of
interventions and how the patient responded
 Include :
• Treatments (splints, nebs, CPAP, etc…)
• Medications (02, Normal Saline, D50, etc…)
• Interventions ( Monitor, IV/INT, Bg….)
Pt. transported non-emergent to XYZ emergency room. Pt.
transported without change in status or level of consciousness.
Patients treatment plan included full secondary assessment,
detailed neurological examination, vital signs, cardiac
monitoring, 12 lead, pulse oximetry, Bg, IV left hand tko and
supplemental oxygen. Following hand off report to staff, patient
left in hospital bed with rails up and staff in attendance.
THANKS!
Remember if you didn’t write it, it didn’t happen
Documentation is patient care!
Be thorough and take pride in what you write
Use SOAP as a guideline
Make the most of the available drop down boxes in
MEMSRR!