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An Integrated
Workforce Solution
for State/County
April 5, 2012
Special Characters in Passwords
Defining the Changes
 What is changing? Restrict special characters allowed in user passwords
 Today there are no restrictions on the special characters used in passwords.
 OPC 187478 will restrict the use of special characters in passwords as a base change.
The blue hint text next to the password will identify what characters are allowed.
Allowable characters are ((!),(@),(#),($),(%),(^),(*),(.),(_)).
 Why change? Ongoing security enhancements
 Restrict malicious access: Special characters can be operators in the SQL database
language. Injecting SQL statements into text boxes could allow hackers to alter or
retrieve data.
 Prevent “Cross Site Scripting”: Java script can be introduced into a site to re-direct a
valid user to an imitation web site to obtain the user’s username and password.
 Who is impacted? All VOS Users
 Individuals, employers, staff, administrators, analysts and providers
 This will NOT affect the community site or the OPC site
 What functions are impacted? All password related functions
 Registration
 Reset password
 Account retrieval process
 Login of existing user with a “bad” character in the password
 When will this change occur? Within the next two weeks
Walk through affected screens
1) Individual registration entry screen
2) Alert when invalid
password is entered
Walk through affected screens
3) Change password on general information tab
Walk through affected screens
4) Screen for changing password and alert when invalid new password is entered
Walk through affected screens
5) Account retrieval for individuals once information has been verified
6) Alert for invalid
password
Walk through affected screens
7) Log in existing user with restricted characters (example: password55&)
8) Alert for invalid
Password entered
(password8&)
Walk through affected screens
9) Create new staff
Questions & Answers
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Ph: 831-757-4400 – Fax: 831-757-4401