Chapter 16 - Exploring Marketing Research
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Transcript Chapter 16 - Exploring Marketing Research
MR2300: MARKETING RESEARCH
PAUL TILLEY
Unit 9: Sampling Designs, Sampling
Procedures & Sample Size.
IN THIS VIDEO WE WILL:
1.
Define a sample; a population; a population element and a census
2.
Explain why researchers use samples.
3.
Design an appropriate sample.
4.
Use appropriate statistical tools to extract a useful sample from a population.
5.
Identify the key concepts in a sampling plan
6.
Control for errors that can occur in sampling
7.
Illustrate the distinctive features of probability and non-probability samples
8.
Calculate and interpret the Mean, Median, Mode and Standard Deviation of data.
9.
Develop frequency distributions for data
10. Calculate
sample size and the sample size of a proportion.
POPULATION
Any complete group
Usually people
Target Population: Canada? NL?
Target Population
Cda Population= 35,540,400
NL Population= 526,977
CENSUS
Investigation of all individual elements that make up a population
difficult, slow and very expensive to measure
SAMPLE
A sample is a subset of a larger target population
The Sampling process involves drawing conclusions about an entire
population by taking a measurement from only a portion of all the
population elements
Taking samples of populations is easier, faster and cheaper than
taking a census of the population. Sample size relative to the
population size will determine how accurately the sample results will
mirror the population results. The difference is known as Error.
Samples may have to be used if testing results in destruction of the
test unit
Stages in the
Selection
of a Sample
Define the target population
Select a sampling frame
Determine if a probability or nonprobability
sampling method will be chosen
Plan procedure
for selecting sampling units
Determine sample size
Select actual sampling units
Conduct fieldwork
SAMPLING FRAME
A list of elements from which the sample may be drawn
Working population
Mailing lists - data base marketers
Sampling frame error
SAMPLING UNITS
Group selected for the sample
Primary Sampling Units (PSU)
Secondary Sampling Units
Tertiary Sampling Units
RANDOM SAMPLING ERROR
The difference between the sample results and the result of a
census conducted using identical procedures
Statistical fluctuation due to chance variations
SYSTEMATIC ERRORS
Nonsampling errors
Unrepresentative sample results
Not due to chance
Due to study design or imperfections in execution
ERRORS ASSOCIATED WITH SAMPLING
Sampling frame error
Random sampling error
Nonresponse error
TWO MAJOR CATEGORIES OF
SAMPLING
Nonprobability sampling
Probability of selecting any particular member is
unknown
Convenience
Judgment
Quota
Sample
Sample
Snowball
Sample
Sample
Probability sampling
Known, nonzero probability for every element
Simple
Random Sample
Stratified
Cluster
Sample
Sample
Multistage
Area Sample
NONPROBABILITY SAMPLING
Convenience Sampling - (also called haphazard or accidental sampling) refers to
the sampling procedure of obtaining the people who are most conveniently
available.
Judgment - is a nonprobability technique in which an experienced individual
selects the sample upon his or her judgment about some appropriate characteristic
required of the sample members
Quota - In quota sampling, the interviewer has a quota to achieve. to ensure that
the various subgroups in a population are represented on pertinent sample
characteristics to the exact extent that the investigators desire.
Snowball - refers to a variety of procedures in which initial respondents are selected
by probability methods, but additional respondents are then obtained from
information provided by the initial respondents. This technique is used to locate
members of rare populations by referrals.
PROBABILITY SAMPLING
Simple random sample
Systematic sample
Stratified sample
Cluster sample
Multistage area sample
SIMPLE RANDOM SAMPLING
A sampling procedure that ensures that each element in the
population will have an equal chance of being included in the
sample
A simple random sample of 10 students is to be selected from a
class of 50 students. Using a list of all 50 students, each
student is given a number (1 to 50), and these numbers are
written on small pieces of paper. All the 50 papers are put in a
box, after which the box is shaken vigorously to ensure
randomisation. Then, 10 papers are taken out of the box, and
the numbers are recorded. The students belonging to these
numbers will constitute the simple random sample.
SYSTEMATIC SAMPLING
A simple process
Every nth name from the list will be drawn
Systematic sampling works well when the
individuals are already lined up in order. In the
past, students have often used this method when
asked to survey a random sample of CNA
students. Since we don't have access to the
complete list, just stand at a corner and pick
every 3rd person walking by.
STRATIFIED SAMPLING
Probability sample
Subsamples are drawn within different strata
Each stratum is more or less equal on some characteristic
Do not confuse with quota sample
One easy example using a stratified technique
would be a sampling of people at CNA. To
make sure that a sufficient number of students,
faculty, and staff are selected, we would stratify
all individuals by their status - students, faculty,
or staff. (These are the strata.) Then, a
proportional number of individuals would be
selected from each group.
CLUSTER SAMPLING
The purpose of cluster sampling is to sample economically while retaining the
characteristics of a probability sample.
The primary sampling unit is no longer the individual element in the population
The primary sampling unit is a larger cluster of elements located in proximity to
one another
Suppose your company makes light bulbs, and you'd
like to test the effectiveness of the packaging. You
don't have a complete list, so simple random
sampling doesn't apply, and the bulbs are already in
boxes, so you can't order them to use systematic. And
all the bulbs are essentially the same, so there aren't
any characteristics with which to stratify them.
To use cluster sampling, a quality control inspector
might select a certain number of entire boxes of bulbs
and test each bulb within those boxes. In this case,
the boxes are the clusters.
WHAT IS THE
APPROPRIATE SAMPLE DESIGN?
Degree of accuracy
Resources
Time
Advanced knowledge of the population
National versus local
Need for statistical analysis
AFTER THE SAMPLE DESIGN
IS SELECTED
Determine sample size
Select actual sample units
Conduct fieldwork
SAMPLE STATISTICS
Variables in a sample
Measures computed from data
English letters for notation
FREQUENCY DISTRIBUTION OF
DEPOSITS
Amount
less than $3,000
$3,000 - $4,999
$5,000 - $9,999
$10,000 - $14,999
$15,000 or more
Frequency (number of
people making deposits
in each range)
499
530
562
718
811
3,120
PERCENTAGE DISTRIBUTION OF
AMOUNTS OF DEPOSITS
Amount
less than $3,000
$3,000 - $4,999
$5,000 - $9,999
$10,000 - $14,999
$15,000 or more
Percent
16
17
18
23
26
100
MEASURES OF CENTRAL TENDENCY
Mean - arithmetic average
µ, Population;
, sample
Median - midpoint of the distribution
X
Mode - the value that occurs most often
NUMBER OF SALES CALLS PER DAY BY
SALESPERSONS
Salesperson
Mike
Patty
Billie
Bob
John
Frank
Chuck
Samantha
Number of
Sales calls
4
3
2
5
3
3
1
5
26
MEASURES OF DISPERSION
OR SPREAD
Range
- the distance between the smallest and the
largest value in the set.
Variance
- measures how far a set of numbers is
Standard
variance
deviation - square root of the
spread out.
THE NORMAL DISTRIBUTION
Normal curve
Bell shaped
Almost all of its values are within plus or minus 3 standard
deviations
I.Q. is an example
NORMAL DISTRIBUTION
13.59%
2.14%
34.13%
34.13%
13.59%
2.14%
INGREDIENTS IN DETERMINING SAMPLE SIZE
Estimated
standard
deviation of population
Magnitude
of acceptable
sample error
Confidence
level
SAMPLE SIZE CALCULATION FOR
QUESTIONS INVOLVING MEANS
Where:
n = Number of items in samples
Z = Standard Deviation Confidence interval
S = Standard Deviation Estimate for Population
E = Acceptable error
Z
S
n=
E
2
SAMPLE SIZE CALCULATION FOR A
PROPORTION
Where:
n = Number of items in samples
Z2 = The square of the confidence interval
in standard error units.
p = Estimated proportion of success
q = (1-p) or estimated the proportion of failures
E2 = The square of the maximum allowance for error
between the true proportion and sample proportion
or zsp squared.
z2pq
n=
2
E